When I customize the top menus in Word 2003 with additional icons, they do
not appear the next time I open it. Similarly, I changed the Page Setup to 1"
margins instead of 1.25", and then saved it as the Normal template, yet every
time I open Word, it always returns to 1.25". Any suggestions how I can fix
this?

Is Adobe Acrobat 7.0 installed on the computer? If yes, the
Acrobat 7.0 Create Adobe PDF toolbar add-in for Word prevents
Word from automatically saving changes to the normal.dot
template. Choose your default margins and modify your toolbars
again, and click "Shift+File | Save All" to force Word to save
the normal.dot template. Alternatively, you can prevent the
Adobe add-in from loading by editing the Windows registry key
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word \Addins\PDFMaker.OfficeAddin"
and changing the "LoadBehavior" subkey value from 3 to 0, but
you'll lose the PDF toolbar if you do this.

Nitya wrote:

When I customize the top menus in Word 2003 with additional icons, they do
not appear the next time I open it. Similarly, I changed the Page Setup to 1"
margins instead of 1.25", and then saved it as the Normal template, yet every
time I open Word, it always returns to 1.25". Any suggestions how I can fix
this?

Adobe Acrobat was on my computer and the toolbar was installed in Word.

Thanks so much for your help!! The solution worked!
You're a genius!!!

From the FAQ:

28. I can't save my customizations - AutoText, menus, etc.
Can't save normal.dot...
If you have Adobe Acrobat 7 installed see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm.
Otherwise, hold down the Shift key when selecting the File
menu and select Save All.

Hope this helps,
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
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"Nitya" wrote in message
...
When I customize the top menus in Word 2003 with additional icons, they do
not appear the next time I open it. Similarly, I changed the Page Setup to
1"
margins instead of 1.25", and then saved it as the Normal template, yet
every
time I open Word, it always returns to 1.25". Any suggestions how I can
fix
this?