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KM1
 
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Default Word 2003 Hangs slightly at open.

Word has always had a double type opening characteristic. When you open Word
the normal.dot opens with the top part of the toolbars. Between the two I
can see my Desktop backgroud for a short period. Then the toolbars open.
This is only for about a second or two at first open. If I close and then
reopen it is faster but still notice the double opening. Is this normal for
Word 2003, do not notice it in word 2000?

Also, once I got highspeed internet connection, the first time I opened Word
it hung between the Normal.dot for a good 3 - 5 seconds, then opened the
toolbars. Closed and reopened, did it again, but not quit as long.
Restarted, tried again, back to 3 - 5 seconds. I did do a lot of Windows XP
Critical Updates, Mcafee Updates, Installation of a new Mcafee
pop-up/addblocker, and defragmentation after my new internet connection along
with some Office 2003 updates (one of them a smart tag update) all before
opening word. Never this long of a pause between Normal.dot and toolbars.
There was no program error or program hang error reported, even in event
monitor, during this timeframe. However, did have Mcafee notify me that Word
wanted to access the internet, which I blocked access too, on the first
attempt at opening Word. This behavior has been improving throughout the day
but really strange. Never noticed this with dial up connection, whether
connected or not. My question is what caused this and is it indicative of
Word being corrupted in some way? Any info would be appreciated.

--
KM1
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Graham Mayor
 
Posts: n/a
Default

See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm however your
McAfee comment points to a possible clue. From the Help task bar, uncheck
the online content settings so that Word does not try to access the
internet. Unlike Word 2000, Word 2003 will make use of online resources,
which can be useful if you have a broadband connection. Note that Word will
always start faster second time if you close then re-open. This is because
of the way Windows handles memory.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




KM1 wrote:
Word has always had a double type opening characteristic. When you
open Word the normal.dot opens with the top part of the toolbars.
Between the two I can see my Desktop backgroud for a short period.
Then the toolbars open. This is only for about a second or two at
first open. If I close and then reopen it is faster but still notice
the double opening. Is this normal for Word 2003, do not notice it
in word 2000?

Also, once I got highspeed internet connection, the first time I
opened Word it hung between the Normal.dot for a good 3 - 5 seconds,
then opened the toolbars. Closed and reopened, did it again, but not
quit as long. Restarted, tried again, back to 3 - 5 seconds. I did
do a lot of Windows XP Critical Updates, Mcafee Updates, Installation
of a new Mcafee pop-up/addblocker, and defragmentation after my new
internet connection along with some Office 2003 updates (one of them
a smart tag update) all before opening word. Never this long of a
pause between Normal.dot and toolbars. There was no program error or
program hang error reported, even in event monitor, during this
timeframe. However, did have Mcafee notify me that Word wanted to
access the internet, which I blocked access too, on the first attempt
at opening Word. This behavior has been improving throughout the day
but really strange. Never noticed this with dial up connection,
whether connected or not. My question is what caused this and is it
indicative of Word being corrupted in some way? Any info would be
appreciated.



  #3   Report Post  
KM1
 
Posts: n/a
Default

Graham,

Thanks for the response. I have done what you suggested and the first time
opening word it hung between the Normal.dot and the toolbars. Now it is only
for a about 3 seconds or so then comes up fully. Is this because I made a
change to Word and it needed to complete the change? Once restarted back to
about 1 second between Normal.dot and toolbars. What is strange is I can see
my desktop background where my toolbars are supposed to be for that second
wait.

Also, Should I let word have access to the internet. What is this for? I
do notice that clipart is very very limited in the program compared to
previous versions of word.

Next, Is the behavior I described in my first note, 3-5 secnd hang, due to
the Microsoft Office 2003 smart tag update, defragment, and wanting internet
access all at the same time before opening Word after High speed internet
connection?

Lastly, Is it normal For Word 2003 to open in a double fashion like this?
First Normal.dot then toolbars? At work we are tied to a server by computers
much less capable to what I have at home, yet with word 2000 it opens almost
instantly as one Piece, especially after opening it once, closing, ahd
reopening again. Just seems more efficient that Word 2003. Either that or
something is wrong with my version. Any more info would be helpful

Km1

"Graham Mayor" wrote:

See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm however your
McAfee comment points to a possible clue. From the Help task bar, uncheck
the online content settings so that Word does not try to access the
internet. Unlike Word 2000, Word 2003 will make use of online resources,
which can be useful if you have a broadband connection. Note that Word will
always start faster second time if you close then re-open. This is because
of the way Windows handles memory.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




KM1 wrote:
Word has always had a double type opening characteristic. When you
open Word the normal.dot opens with the top part of the toolbars.
Between the two I can see my Desktop backgroud for a short period.
Then the toolbars open. This is only for about a second or two at
first open. If I close and then reopen it is faster but still notice
the double opening. Is this normal for Word 2003, do not notice it
in word 2000?

Also, once I got highspeed internet connection, the first time I
opened Word it hung between the Normal.dot for a good 3 - 5 seconds,
then opened the toolbars. Closed and reopened, did it again, but not
quit as long. Restarted, tried again, back to 3 - 5 seconds. I did
do a lot of Windows XP Critical Updates, Mcafee Updates, Installation
of a new Mcafee pop-up/addblocker, and defragmentation after my new
internet connection along with some Office 2003 updates (one of them
a smart tag update) all before opening word. Never this long of a
pause between Normal.dot and toolbars. There was no program error or
program hang error reported, even in event monitor, during this
timeframe. However, did have Mcafee notify me that Word wanted to
access the internet, which I blocked access too, on the first attempt
at opening Word. This behavior has been improving throughout the day
but really strange. Never noticed this with dial up connection,
whether connected or not. My question is what caused this and is it
indicative of Word being corrupted in some way? Any info would be
appreciated.




  #4   Report Post  
KM1
 
Posts: n/a
Default

One other thing, I did install a routerfrom linksys along with all the
updates I mentioned. Just want to make sure that Word is working as it is
designed before adding all the autotext, autocorrect, etc. needed for Wifes
job.

KM1

"Graham Mayor" wrote:

See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm however your
McAfee comment points to a possible clue. From the Help task bar, uncheck
the online content settings so that Word does not try to access the
internet. Unlike Word 2000, Word 2003 will make use of online resources,
which can be useful if you have a broadband connection. Note that Word will
always start faster second time if you close then re-open. This is because
of the way Windows handles memory.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




KM1 wrote:
Word has always had a double type opening characteristic. When you
open Word the normal.dot opens with the top part of the toolbars.
Between the two I can see my Desktop backgroud for a short period.
Then the toolbars open. This is only for about a second or two at
first open. If I close and then reopen it is faster but still notice
the double opening. Is this normal for Word 2003, do not notice it
in word 2000?

Also, once I got highspeed internet connection, the first time I
opened Word it hung between the Normal.dot for a good 3 - 5 seconds,
then opened the toolbars. Closed and reopened, did it again, but not
quit as long. Restarted, tried again, back to 3 - 5 seconds. I did
do a lot of Windows XP Critical Updates, Mcafee Updates, Installation
of a new Mcafee pop-up/addblocker, and defragmentation after my new
internet connection along with some Office 2003 updates (one of them
a smart tag update) all before opening word. Never this long of a
pause between Normal.dot and toolbars. There was no program error or
program hang error reported, even in event monitor, during this
timeframe. However, did have Mcafee notify me that Word wanted to
access the internet, which I blocked access too, on the first attempt
at opening Word. This behavior has been improving throughout the day
but really strange. Never noticed this with dial up connection,
whether connected or not. My question is what caused this and is it
indicative of Word being corrupted in some way? Any info would be
appreciated.




  #5   Report Post  
Graham Mayor
 
Posts: n/a
Default

Whether or not your copy of Word is behaving normally I cannot tell. My own
takes several seconds to start, but there again it has a large normal.dot
and several add-ins to load so it isn't causing me any problems. Check the
difference in speed starting word normally against safe mode - see the link
posted earlier.

Virus checkers can slow things down by providing links into Word. I don't
know anything about McAfee.

Sure you should let Word access the internet - it will allow you to access
all kinds of reference material. It needn't go there if you don't want it
to. That's the beauty of broadband it makes the internet an extension of
your PC.


--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




KM1 wrote:
Graham,

Thanks for the response. I have done what you suggested and the
first time opening word it hung between the Normal.dot and the
toolbars. Now it is only for a about 3 seconds or so then comes up
fully. Is this because I made a change to Word and it needed to
complete the change? Once restarted back to about 1 second between
Normal.dot and toolbars. What is strange is I can see my desktop
background where my toolbars are supposed to be for that second wait.

Also, Should I let word have access to the internet. What is this
for? I do notice that clipart is very very limited in the program
compared to previous versions of word.

Next, Is the behavior I described in my first note, 3-5 secnd hang,
due to the Microsoft Office 2003 smart tag update, defragment, and
wanting internet access all at the same time before opening Word
after High speed internet connection?

Lastly, Is it normal For Word 2003 to open in a double fashion like
this? First Normal.dot then toolbars? At work we are tied to a
server by computers much less capable to what I have at home, yet
with word 2000 it opens almost instantly as one Piece, especially
after opening it once, closing, ahd reopening again. Just seems more
efficient that Word 2003. Either that or something is wrong with my
version. Any more info would be helpful

Km1

"Graham Mayor" wrote:

See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm however
your McAfee comment points to a possible clue. From the Help task
bar, uncheck the online content settings so that Word does not try
to access the internet. Unlike Word 2000, Word 2003 will make use of
online resources, which can be useful if you have a broadband
connection. Note that Word will always start faster second time if
you close then re-open. This is because of the way Windows handles
memory.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




KM1 wrote:
Word has always had a double type opening characteristic. When you
open Word the normal.dot opens with the top part of the toolbars.
Between the two I can see my Desktop backgroud for a short period.
Then the toolbars open. This is only for about a second or two at
first open. If I close and then reopen it is faster but still
notice the double opening. Is this normal for Word 2003, do not
notice it
in word 2000?

Also, once I got highspeed internet connection, the first time I
opened Word it hung between the Normal.dot for a good 3 - 5 seconds,
then opened the toolbars. Closed and reopened, did it again, but
not quit as long. Restarted, tried again, back to 3 - 5 seconds. I
did
do a lot of Windows XP Critical Updates, Mcafee Updates,
Installation
of a new Mcafee pop-up/addblocker, and defragmentation after my new
internet connection along with some Office 2003 updates (one of them
a smart tag update) all before opening word. Never this long of a
pause between Normal.dot and toolbars. There was no program error or
program hang error reported, even in event monitor, during this
timeframe. However, did have Mcafee notify me that Word wanted to
access the internet, which I blocked access too, on the first
attempt
at opening Word. This behavior has been improving throughout the
day but really strange. Never noticed this with dial up
connection, whether connected or not. My question is what caused
this and is it indicative of Word being corrupted in some way? Any
info would be appreciated.



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