[Bek_K]

Hi,

I purchased Works Suite 2006 and was happily using it on my computer -
particularly Word. A few weeks ago my computer crashed beyond repair so I
purchased a new computer. I re-installed the works suite discs but it will
not accept the product key when I try to activate word. It says that the
product key is already registered to another computer - which is correct -
except the computer that it is registered to is no longer. How can I activate
word on my new computer without purchasing further software. I have contacted
microsoft (here in Australia) and they said that they can no longer help me
as they no longer offer assistance for this product???

Please help!
--
Bek_K

[Suzanne S. Barnhill]

When you get the message about the product key being already registered, did
the message provide a phone number? Phone activation will be required for
this type of installation.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Bek_K" wrote in message
...
Hi,

I purchased Works Suite 2006 and was happily using it on my computer -
particularly Word. A few weeks ago my computer crashed beyond repair so I
purchased a new computer. I re-installed the works suite discs but it will
not accept the product key when I try to activate word. It says that the
product key is already registered to another computer - which is correct -
except the computer that it is registered to is no longer. How can I
activate
word on my new computer without purchasing further software. I have
contacted
microsoft (here in Australia) and they said that they can no longer help
me
as they no longer offer assistance for this product???

Please help!
--
Bek_K

[Bek_K]

Hi Suzanne,

I'm not sure what I did but I tried phone activation again this morning and
I received a new activation code and now all is good. I'm sure it was a
different phone number to what I tried yesterday... Maybe it was just me - I
am very computer illiterate which doesn't help the matter.

Thank you for your time.
--
Bek_K


"Suzanne S. Barnhill" wrote:

When you get the message about the product key being already registered, did
the message provide a phone number? Phone activation will be required for
this type of installation.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Bek_K" wrote in message
...
Hi,

I purchased Works Suite 2006 and was happily using it on my computer -
particularly Word. A few weeks ago my computer crashed beyond repair so I
purchased a new computer. I re-installed the works suite discs but it will
not accept the product key when I try to activate word. It says that the
product key is already registered to another computer - which is correct -
except the computer that it is registered to is no longer. How can I
activate
word on my new computer without purchasing further software. I have
contacted
microsoft (here in Australia) and they said that they can no longer help
me
as they no longer offer assistance for this product???

Please help!
--
Bek_K