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#1
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Why does word close down when I try to save or open a document
Whenever i try to "Save As" or even open a new document, Word seems to just
close down on me, with the mesage "the program is not responding". What has happened here. I have downloaded all the latest updates, and I have also scanned my pc for bugs (none found). This has been happening for several days now. |
#2
Posted to microsoft.public.word.docmanagement
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Why does word close down when I try to save or open a document
A Windows update has probably caused this - You can remove it from
Add/Remove Programs, where it shows as "Security Update for Windows XP (KB908531)". Make sure the "show updates" box at the top is ticked or you won't see hotfixes in the list. Set Windows not to automatically install updates or it will come straight back. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Mike Douglas wrote: Whenever i try to "Save As" or even open a new document, Word seems to just close down on me, with the mesage "the program is not responding". What has happened here. I have downloaded all the latest updates, and I have also scanned my pc for bugs (none found). This has been happening for several days now. |
#3
Posted to microsoft.public.word.docmanagement
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Why does word close down when I try to save or open a document
Thanks very much, problem now solved
"Graham Mayor" wrote: A Windows update has probably caused this - You can remove it from Add/Remove Programs, where it shows as "Security Update for Windows XP (KB908531)". Make sure the "show updates" box at the top is ticked or you won't see hotfixes in the list. Set Windows not to automatically install updates or it will come straight back. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Mike Douglas wrote: Whenever i try to "Save As" or even open a new document, Word seems to just close down on me, with the mesage "the program is not responding". What has happened here. I have downloaded all the latest updates, and I have also scanned my pc for bugs (none found). This has been happening for several days now. |
#4
Posted to microsoft.public.word.docmanagement
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Why does word close down when I try to save or open a document
Yes, but you still have the hole in your security that the update was to
fix. See http://groups.google.com/group/micro...4143b42d0c3ca2 and http://support.microsoft.com/?kbid=918165. The message gives clearer instructions for doing what Microsoft is recommending. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Mike Douglas" wrote in message ... Thanks very much, problem now solved "Graham Mayor" wrote: A Windows update has probably caused this - You can remove it from Add/Remove Programs, where it shows as "Security Update for Windows XP (KB908531)". Make sure the "show updates" box at the top is ticked or you won't see hotfixes in the list. Set Windows not to automatically install updates or it will come straight back. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Mike Douglas wrote: Whenever i try to "Save As" or even open a new document, Word seems to just close down on me, with the mesage "the program is not responding". What has happened here. I have downloaded all the latest updates, and I have also scanned my pc for bugs (none found). This has been happening for several days now. |
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