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#1
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unable to open encoded files
I have several documents I am trying to open but I am unable to because they
are encoded. When attempting to open in Word, the File Conversion window appears but none of the options make the documents ledgible. I don't know what application the documents were originally created in [they are all approx 3-4 years old],but they will not open in WordPad, NotePad or WordPerfect. I have re-installed Office2k3 on my pc and installed the Batch File Conversion Wizard. This does not help. I don't think it is a permissions issue. Please help.. Thank You in advance. |
#2
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Hi Lauren-
You might try navigating to the folder where the files are stored, right-click one and choose Properties from the popup menu to help determine more about file type. It may also be helpful to adjust your Winows settings to display filename extensions. What happens if you double-click one of the file icons? HTH |:) "Lauren" wrote: I have several documents I am trying to open but I am unable to because they are encoded. When attempting to open in Word, the File Conversion window appears but none of the options make the documents ledgible. I don't know what application the documents were originally created in [they are all approx 3-4 years old],but they will not open in WordPad, NotePad or WordPerfect. I have re-installed Office2k3 on my pc and installed the Batch File Conversion Wizard. This does not help. I don't think it is a permissions issue. Please help.. Thank You in advance. |
#3
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Thank you for the suggestion - they all say they are .doc files, yet when you
double-click to open [in Word] and use the default Windows file conversion - you get nothing but garbage, i.e. symbols , etc. "CyberTaz" wrote: Hi Lauren- You might try navigating to the folder where the files are stored, right-click one and choose Properties from the popup menu to help determine more about file type. It may also be helpful to adjust your Winows settings to display filename extensions. What happens if you double-click one of the file icons? HTH |:) "Lauren" wrote: I have several documents I am trying to open but I am unable to because they are encoded. When attempting to open in Word, the File Conversion window appears but none of the options make the documents ledgible. I don't know what application the documents were originally created in [they are all approx 3-4 years old],but they will not open in WordPad, NotePad or WordPerfect. I have re-installed Office2k3 on my pc and installed the Batch File Conversion Wizard. This does not help. I don't think it is a permissions issue. Please help.. Thank You in advance. |
#4
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It sounds as though the files are either a) encrypted or b) corrupted. If you
don't know the mannere in which they were encrypted there probably isn't much you can do. There are outfits who specialize in file recovery, but there is no guarantee and it can be quite expensive. Three ideas (make duplicates first): 1. If you have access to a utility program you could try that to see if it can "rebuild" the files, 2. Go into Word's Open File dialog box and choose one of the older WordPerfect formats that used the .doc extension from the Files of Type list (probably won't succeed, but worth a try), 3. As above, but choose the Recover Text From Any File selection. LOL |:) "Lauren" wrote: Thank you for the suggestion - they all say they are .doc files, yet when you double-click to open [in Word] and use the default Windows file conversion - you get nothing but garbage, i.e. symbols , etc. "CyberTaz" wrote: Hi Lauren- You might try navigating to the folder where the files are stored, right-click one and choose Properties from the popup menu to help determine more about file type. It may also be helpful to adjust your Winows settings to display filename extensions. What happens if you double-click one of the file icons? HTH |:) "Lauren" wrote: I have several documents I am trying to open but I am unable to because they are encoded. When attempting to open in Word, the File Conversion window appears but none of the options make the documents ledgible. I don't know what application the documents were originally created in [they are all approx 3-4 years old],but they will not open in WordPad, NotePad or WordPerfect. I have re-installed Office2k3 on my pc and installed the Batch File Conversion Wizard. This does not help. I don't think it is a permissions issue. Please help.. Thank You in advance. |
#5
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I have tried #2 and #3 already - no luck. I will try your first option but I
think you are correct about the files being encrypted. The files belong to a not-too-savy user and it is hard to tell what they have done to them. :-) Thank you for your time and your thoughts. Have a wonderful Day :-) "CyberTaz" wrote: It sounds as though the files are either a) encrypted or b) corrupted. If you don't know the mannere in which they were encrypted there probably isn't much you can do. There are outfits who specialize in file recovery, but there is no guarantee and it can be quite expensive. Three ideas (make duplicates first): 1. If you have access to a utility program you could try that to see if it can "rebuild" the files, 2. Go into Word's Open File dialog box and choose one of the older WordPerfect formats that used the .doc extension from the Files of Type list (probably won't succeed, but worth a try), 3. As above, but choose the Recover Text From Any File selection. LOL |:) "Lauren" wrote: Thank you for the suggestion - they all say they are .doc files, yet when you double-click to open [in Word] and use the default Windows file conversion - you get nothing but garbage, i.e. symbols , etc. "CyberTaz" wrote: Hi Lauren- You might try navigating to the folder where the files are stored, right-click one and choose Properties from the popup menu to help determine more about file type. It may also be helpful to adjust your Winows settings to display filename extensions. What happens if you double-click one of the file icons? HTH |:) "Lauren" wrote: I have several documents I am trying to open but I am unable to because they are encoded. When attempting to open in Word, the File Conversion window appears but none of the options make the documents ledgible. I don't know what application the documents were originally created in [they are all approx 3-4 years old],but they will not open in WordPad, NotePad or WordPerfect. I have re-installed Office2k3 on my pc and installed the Batch File Conversion Wizard. This does not help. I don't think it is a permissions issue. Please help.. Thank You in advance. |
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