[R]

One of our users has an Access database that she uses with Word (2003) to
email a number of people. This has been working fine up until a couple of
days ago.

The merge now works right up until the point where she presses Send within
word. At this point, she receives the error "cannot start Microsoft
Exchange to access the address book". We do not use Exchange (Groupwise
shop) and she does not have Outlook or Outlook express installed.

Can anyone shed any light or point me in the direction to look?

TIA