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#1
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Uninstall method for Works Suite 2004
I have encountered a problem with Word 2002 not opening directly from the
program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. -- Bob |
#2
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Uninstall method for Works Suite 2004
What do you mean by 'not opening directly from the program'?
You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
#3
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Uninstall method for Works Suite 2004
pWhen I click on Word from within Start/All Programs, it resonds with the
message "This action is only valid for products that are currently installed." Clicking on a desktop or start menu shortcut results in the same error response. The only way I can open word is to open Works Suite 2004 and select the Word program and then click on the open folder. -- Bob "Graham Mayor" wrote: What do you mean by 'not opening directly from the program'? You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
#4
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Uninstall method for Works Suite 2004
I want to add that I discovered a glitch by clicking on Start/Search and
keying in WINWORD.EXE and found there are 3 items. Two of them are prefetch files and the other is located in C:\Program Files\Microsoft Office\Office 10. I then right-clicked on that item and chose to Pin to Start Menu. I then clicked on the start menu item WINWORD.EXE and it opened Word to a blank document, followed by clicking on the open folder icon, choosing a .doc file and it opened. However, I cannot go directly to a .doc file and open it without going through the start menu first. So I must always begin from the Start Menu, choose WORD.EXE to open a blank document and then click on the open folder icon to choose a .doc file in order to open it. -- Bob "Robert S" wrote: pWhen I click on Word from within Start/All Programs, it resonds with the message "This action is only valid for products that are currently installed." Clicking on a desktop or start menu shortcut results in the same error response. The only way I can open word is to open Works Suite 2004 and select the Word program and then click on the open folder. -- Bob "Graham Mayor" wrote: What do you mean by 'not opening directly from the program'? You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
#5
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Uninstall method for Works Suite 2004
Try reregistering Word as described at
http://word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm. Or right-click on a ..doc file, choose Open With, select Word, and make sure the box for "Always use this program to open files of this type" (or words to that effect) is checked. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Robert S" wrote in message ... I want to add that I discovered a glitch by clicking on Start/Search and keying in WINWORD.EXE and found there are 3 items. Two of them are prefetch files and the other is located in C:\Program Files\Microsoft Office\Office 10. I then right-clicked on that item and chose to Pin to Start Menu. I then clicked on the start menu item WINWORD.EXE and it opened Word to a blank document, followed by clicking on the open folder icon, choosing a .doc file and it opened. However, I cannot go directly to a .doc file and open it without going through the start menu first. So I must always begin from the Start Menu, choose WORD.EXE to open a blank document and then click on the open folder icon to choose a .doc file in order to open it. -- Bob "Robert S" wrote: pWhen I click on Word from within Start/All Programs, it resonds with the message "This action is only valid for products that are currently installed." Clicking on a desktop or start menu shortcut results in the same error response. The only way I can open word is to open Works Suite 2004 and select the Word program and then click on the open folder. -- Bob "Graham Mayor" wrote: What do you mean by 'not opening directly from the program'? You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
#6
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Uninstall method for Works Suite 2004
Neither of these suggestions seem to work. I first tried to right-click on a
..doc file, choose Open With, select Word, and make sure the box for "Always use this program to open files of this type". However, it indicates the program is not installed. Then I tried to register as described at the website. but the process does not respond via Start/Run and typing "winword /r" for all versions from Word 97 and above. -- Bob "Suzanne S. Barnhill" wrote: Try reregistering Word as described at http://word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm. Or right-click on a ..doc file, choose Open With, select Word, and make sure the box for "Always use this program to open files of this type" (or words to that effect) is checked. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Robert S" wrote in message ... I want to add that I discovered a glitch by clicking on Start/Search and keying in WINWORD.EXE and found there are 3 items. Two of them are prefetch files and the other is located in C:\Program Files\Microsoft Office\Office 10. I then right-clicked on that item and chose to Pin to Start Menu. I then clicked on the start menu item WINWORD.EXE and it opened Word to a blank document, followed by clicking on the open folder icon, choosing a .doc file and it opened. However, I cannot go directly to a .doc file and open it without going through the start menu first. So I must always begin from the Start Menu, choose WORD.EXE to open a blank document and then click on the open folder icon to choose a .doc file in order to open it. -- Bob "Robert S" wrote: pWhen I click on Word from within Start/All Programs, it resonds with the message "This action is only valid for products that are currently installed." Clicking on a desktop or start menu shortcut results in the same error response. The only way I can open word is to open Works Suite 2004 and select the Word program and then click on the open folder. -- Bob "Graham Mayor" wrote: What do you mean by 'not opening directly from the program'? You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
#7
Posted to microsoft.public.word.docmanagement
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Uninstall method for Works Suite 2004
The fact that you have winword.exe in the Office folder, which runs when it
is clicked, is all the indication you need to know that the application is installed! If you repair Word it should rebuild its shortcuts. Or you could replace the existing Start menu shortcuts with new ones pointing to Winword.exe in the Office folder. As for the Windows Explorer issue that Suzanne mentioned, Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. If this doesn't fix it you will have to repair Word from its installation CD. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I want to add that I discovered a glitch by clicking on Start/Search and keying in WINWORD.EXE and found there are 3 items. Two of them are prefetch files and the other is located in C:\Program Files\Microsoft Office\Office 10. I then right-clicked on that item and chose to Pin to Start Menu. I then clicked on the start menu item WINWORD.EXE and it opened Word to a blank document, followed by clicking on the open folder icon, choosing a .doc file and it opened. However, I cannot go directly to a .doc file and open it without going through the start menu first. So I must always begin from the Start Menu, choose WORD.EXE to open a blank document and then click on the open folder icon to choose a .doc file in order to open it. pWhen I click on Word from within Start/All Programs, it resonds with the message "This action is only valid for products that are currently installed." Clicking on a desktop or start menu shortcut results in the same error response. The only way I can open word is to open Works Suite 2004 and select the Word program and then click on the open folder. -- Bob "Graham Mayor" wrote: What do you mean by 'not opening directly from the program'? You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
#8
Posted to microsoft.public.word.docmanagement
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Uninstall method for Works Suite 2004
This is frustrating since I cannot seem to correct the problem. I have now
tried the following: 1. Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. It then indicates it is not installed. 2. I then tried to repair Word from its installation CD, which is a Works Suite 2004 CD pack that includes Word on the first CD. I did not find any option to "repair" (it only installs the programs and shortcuts). Am I missing something in this process? Does this mean I need to uninstall and reinstall? I have no idea why this is happening since I have been using Works Suite 2004 programs since April, 2004, including Word 2002. -- Bob "Graham Mayor" wrote: The fact that you have winword.exe in the Office folder, which runs when it is clicked, is all the indication you need to know that the application is installed! If you repair Word it should rebuild its shortcuts. Or you could replace the existing Start menu shortcuts with new ones pointing to Winword.exe in the Office folder. As for the Windows Explorer issue that Suzanne mentioned, Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. If this doesn't fix it you will have to repair Word from its installation CD. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I want to add that I discovered a glitch by clicking on Start/Search and keying in WINWORD.EXE and found there are 3 items. Two of them are prefetch files and the other is located in C:\Program Files\Microsoft Office\Office 10. I then right-clicked on that item and chose to Pin to Start Menu. I then clicked on the start menu item WINWORD.EXE and it opened Word to a blank document, followed by clicking on the open folder icon, choosing a .doc file and it opened. However, I cannot go directly to a .doc file and open it without going through the start menu first. So I must always begin from the Start Menu, choose WORD.EXE to open a blank document and then click on the open folder icon to choose a .doc file in order to open it. pWhen I click on Word from within Start/All Programs, it resonds with the message "This action is only valid for products that are currently installed." Clicking on a desktop or start menu shortcut results in the same error response. The only way I can open word is to open Works Suite 2004 and select the Word program and then click on the open folder. -- Bob "Graham Mayor" wrote: What do you mean by 'not opening directly from the program'? You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
#9
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Uninstall method for Works Suite 2004
Do you have Detect and Repair on the Help menu in Word 2002?
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Robert S" wrote in message ... This is frustrating since I cannot seem to correct the problem. I have now tried the following: 1. Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. It then indicates it is not installed. 2. I then tried to repair Word from its installation CD, which is a Works Suite 2004 CD pack that includes Word on the first CD. I did not find any option to "repair" (it only installs the programs and shortcuts). Am I missing something in this process? Does this mean I need to uninstall and reinstall? I have no idea why this is happening since I have been using Works Suite 2004 programs since April, 2004, including Word 2002. -- Bob "Graham Mayor" wrote: The fact that you have winword.exe in the Office folder, which runs when it is clicked, is all the indication you need to know that the application is installed! If you repair Word it should rebuild its shortcuts. Or you could replace the existing Start menu shortcuts with new ones pointing to Winword.exe in the Office folder. As for the Windows Explorer issue that Suzanne mentioned, Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. If this doesn't fix it you will have to repair Word from its installation CD. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I want to add that I discovered a glitch by clicking on Start/Search and keying in WINWORD.EXE and found there are 3 items. Two of them are prefetch files and the other is located in C:\Program Files\Microsoft Office\Office 10. I then right-clicked on that item and chose to Pin to Start Menu. I then clicked on the start menu item WINWORD.EXE and it opened Word to a blank document, followed by clicking on the open folder icon, choosing a .doc file and it opened. However, I cannot go directly to a .doc file and open it without going through the start menu first. So I must always begin from the Start Menu, choose WORD.EXE to open a blank document and then click on the open folder icon to choose a .doc file in order to open it. pWhen I click on Word from within Start/All Programs, it resonds with the message "This action is only valid for products that are currently installed." Clicking on a desktop or start menu shortcut results in the same error response. The only way I can open word is to open Works Suite 2004 and select the Word program and then click on the open folder. -- Bob "Graham Mayor" wrote: What do you mean by 'not opening directly from the program'? You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
#10
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Uninstall method for Works Suite 2004
Yes, I have "Detect and Repair" and have just finished re-running it.
However, it then prompts me as follows: In orer to currectly pick up or restore your settings, the folloiwng programs must be closed: It displays "Microsoft Word" so I closed the blank file I used to reach Detect and Repair and hit "Retry" after which I get the following prompt: "This action is only valid for products that are currently installed." Then I tried re-opening Word from the Start menu shortcut that I created from the search that had been working and now it does not open Word. The prompt that follows: "Microsoft Word has not been installed for the current user. Please run setup to install the application." -- Bob "Suzanne S. Barnhill" wrote: Do you have Detect and Repair on the Help menu in Word 2002? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Robert S" wrote in message ... This is frustrating since I cannot seem to correct the problem. I have now tried the following: 1. Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. It then indicates it is not installed. 2. I then tried to repair Word from its installation CD, which is a Works Suite 2004 CD pack that includes Word on the first CD. I did not find any option to "repair" (it only installs the programs and shortcuts). Am I missing something in this process? Does this mean I need to uninstall and reinstall? I have no idea why this is happening since I have been using Works Suite 2004 programs since April, 2004, including Word 2002. -- Bob "Graham Mayor" wrote: The fact that you have winword.exe in the Office folder, which runs when it is clicked, is all the indication you need to know that the application is installed! If you repair Word it should rebuild its shortcuts. Or you could replace the existing Start menu shortcuts with new ones pointing to Winword.exe in the Office folder. As for the Windows Explorer issue that Suzanne mentioned, Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. If this doesn't fix it you will have to repair Word from its installation CD. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I want to add that I discovered a glitch by clicking on Start/Search and keying in WINWORD.EXE and found there are 3 items. Two of them are prefetch files and the other is located in C:\Program Files\Microsoft Office\Office 10. I then right-clicked on that item and chose to Pin to Start Menu. I then clicked on the start menu item WINWORD.EXE and it opened Word to a blank document, followed by clicking on the open folder icon, choosing a .doc file and it opened. However, I cannot go directly to a .doc file and open it without going through the start menu first. So I must always begin from the Start Menu, choose WORD.EXE to open a blank document and then click on the open folder icon to choose a .doc file in order to open it. pWhen I click on Word from within Start/All Programs, it resonds with the message "This action is only valid for products that are currently installed." Clicking on a desktop or start menu shortcut results in the same error response. The only way I can open word is to open Works Suite 2004 and select the Word program and then click on the open folder. -- Bob "Graham Mayor" wrote: What do you mean by 'not opening directly from the program'? You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
#11
Posted to microsoft.public.word.docmanagement
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Uninstall method for Works Suite 2004
Now it just gets worse. I cannot open Word no matter what I try. I have
tried 3 options to open Word: 1. clicked on the Start menu shortcut for Word and it ceases to open Word. 2. clicked on Start\Search and keyed in Word.exe which then again displays in the Office 10 folder where I clicked and it also does not open Word. 3. clicked on Start\Works Task Launcher shortcut and selected the Word application. Every one of these methods will not open Word but I get the following prompt: "Microsoft Word has not been installed for the current user. Please run setup to install the application". Meanwhile, Works spreadsheet, calendar, Money, and other applications that were originally installed from the Works Suite 2004 pack of CDs still do work. Will it correct all of this if I re-insert the installation CD and install over the Works and Word programs that were formerly installed from the first CD, which also involves re-registering again? Or do I need to uninstall selected Works Suite programs (which formerly included Word) before running the CD installation? -- Bob "Robert S" wrote: Yes, I have "Detect and Repair" and have just finished re-running it. However, it then prompts me as follows: In orer to currectly pick up or restore your settings, the folloiwng programs must be closed: It displays "Microsoft Word" so I closed the blank file I used to reach Detect and Repair and hit "Retry" after which I get the following prompt: "This action is only valid for products that are currently installed." Then I tried re-opening Word from the Start menu shortcut that I created from the search that had been working and now it does not open Word. The prompt that follows: "Microsoft Word has not been installed for the current user. Please run setup to install the application." -- Bob "Suzanne S. Barnhill" wrote: Do you have Detect and Repair on the Help menu in Word 2002? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Robert S" wrote in message ... This is frustrating since I cannot seem to correct the problem. I have now tried the following: 1. Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. It then indicates it is not installed. 2. I then tried to repair Word from its installation CD, which is a Works Suite 2004 CD pack that includes Word on the first CD. I did not find any option to "repair" (it only installs the programs and shortcuts). Am I missing something in this process? Does this mean I need to uninstall and reinstall? I have no idea why this is happening since I have been using Works Suite 2004 programs since April, 2004, including Word 2002. -- Bob "Graham Mayor" wrote: The fact that you have winword.exe in the Office folder, which runs when it is clicked, is all the indication you need to know that the application is installed! If you repair Word it should rebuild its shortcuts. Or you could replace the existing Start menu shortcuts with new ones pointing to Winword.exe in the Office folder. As for the Windows Explorer issue that Suzanne mentioned, Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. If this doesn't fix it you will have to repair Word from its installation CD. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I want to add that I discovered a glitch by clicking on Start/Search and keying in WINWORD.EXE and found there are 3 items. Two of them are prefetch files and the other is located in C:\Program Files\Microsoft Office\Office 10. I then right-clicked on that item and chose to Pin to Start Menu. I then clicked on the start menu item WINWORD.EXE and it opened Word to a blank document, followed by clicking on the open folder icon, choosing a .doc file and it opened. However, I cannot go directly to a .doc file and open it without going through the start menu first. So I must always begin from the Start Menu, choose WORD.EXE to open a blank document and then click on the open folder icon to choose a .doc file in order to open it. pWhen I click on Word from within Start/All Programs, it resonds with the message "This action is only valid for products that are currently installed." Clicking on a desktop or start menu shortcut results in the same error response. The only way I can open word is to open Works Suite 2004 and select the Word program and then click on the open folder. -- Bob "Graham Mayor" wrote: What do you mean by 'not opening directly from the program'? You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
#12
Posted to microsoft.public.word.docmanagement
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Uninstall method for Works Suite 2004
Do you have profiles on your machine? If so, were you logged in as
administrator when you installed Works Suite? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Robert S" wrote in message ... Now it just gets worse. I cannot open Word no matter what I try. I have tried 3 options to open Word: 1. clicked on the Start menu shortcut for Word and it ceases to open Word. 2. clicked on Start\Search and keyed in Word.exe which then again displays in the Office 10 folder where I clicked and it also does not open Word. 3. clicked on Start\Works Task Launcher shortcut and selected the Word application. Every one of these methods will not open Word but I get the following prompt: "Microsoft Word has not been installed for the current user. Please run setup to install the application". Meanwhile, Works spreadsheet, calendar, Money, and other applications that were originally installed from the Works Suite 2004 pack of CDs still do work. Will it correct all of this if I re-insert the installation CD and install over the Works and Word programs that were formerly installed from the first CD, which also involves re-registering again? Or do I need to uninstall selected Works Suite programs (which formerly included Word) before running the CD installation? -- Bob "Robert S" wrote: Yes, I have "Detect and Repair" and have just finished re-running it. However, it then prompts me as follows: In orer to currectly pick up or restore your settings, the folloiwng programs must be closed: It displays "Microsoft Word" so I closed the blank file I used to reach Detect and Repair and hit "Retry" after which I get the following prompt: "This action is only valid for products that are currently installed." Then I tried re-opening Word from the Start menu shortcut that I created from the search that had been working and now it does not open Word. The prompt that follows: "Microsoft Word has not been installed for the current user. Please run setup to install the application." -- Bob "Suzanne S. Barnhill" wrote: Do you have Detect and Repair on the Help menu in Word 2002? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Robert S" wrote in message ... This is frustrating since I cannot seem to correct the problem. I have now tried the following: 1. Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. It then indicates it is not installed. 2. I then tried to repair Word from its installation CD, which is a Works Suite 2004 CD pack that includes Word on the first CD. I did not find any option to "repair" (it only installs the programs and shortcuts). Am I missing something in this process? Does this mean I need to uninstall and reinstall? I have no idea why this is happening since I have been using Works Suite 2004 programs since April, 2004, including Word 2002. -- Bob "Graham Mayor" wrote: The fact that you have winword.exe in the Office folder, which runs when it is clicked, is all the indication you need to know that the application is installed! If you repair Word it should rebuild its shortcuts. Or you could replace the existing Start menu shortcuts with new ones pointing to Winword.exe in the Office folder. As for the Windows Explorer issue that Suzanne mentioned, Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. If this doesn't fix it you will have to repair Word from its installation CD. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I want to add that I discovered a glitch by clicking on Start/Search and keying in WINWORD.EXE and found there are 3 items. Two of them are prefetch files and the other is located in C:\Program Files\Microsoft Office\Office 10. I then right-clicked on that item and chose to Pin to Start Menu. I then clicked on the start menu item WINWORD.EXE and it opened Word to a blank document, followed by clicking on the open folder icon, choosing a .doc file and it opened. However, I cannot go directly to a .doc file and open it without going through the start menu first. So I must always begin from the Start Menu, choose WORD.EXE to open a blank document and then click on the open folder icon to choose a .doc file in order to open it. pWhen I click on Word from within Start/All Programs, it resonds with the message "This action is only valid for products that are currently installed." Clicking on a desktop or start menu shortcut results in the same error response. The only way I can open word is to open Works Suite 2004 and select the Word program and then click on the open folder. -- Bob "Graham Mayor" wrote: What do you mean by 'not opening directly from the program'? You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
#13
Posted to microsoft.public.word.docmanagement
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Uninstall method for Works Suite 2004
Yes, I have always been considered Administrator for all installations since
I am the only person using this PC and no others are set up to log in. So it was not a problem with I installed Works Suite 2004 programs. -- Bob "Suzanne S. Barnhill" wrote: Do you have profiles on your machine? If so, were you logged in as administrator when you installed Works Suite? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Robert S" wrote in message ... Now it just gets worse. I cannot open Word no matter what I try. I have tried 3 options to open Word: 1. clicked on the Start menu shortcut for Word and it ceases to open Word. 2. clicked on Start\Search and keyed in Word.exe which then again displays in the Office 10 folder where I clicked and it also does not open Word. 3. clicked on Start\Works Task Launcher shortcut and selected the Word application. Every one of these methods will not open Word but I get the following prompt: "Microsoft Word has not been installed for the current user. Please run setup to install the application". Meanwhile, Works spreadsheet, calendar, Money, and other applications that were originally installed from the Works Suite 2004 pack of CDs still do work. Will it correct all of this if I re-insert the installation CD and install over the Works and Word programs that were formerly installed from the first CD, which also involves re-registering again? Or do I need to uninstall selected Works Suite programs (which formerly included Word) before running the CD installation? -- Bob "Robert S" wrote: Yes, I have "Detect and Repair" and have just finished re-running it. However, it then prompts me as follows: In orer to currectly pick up or restore your settings, the folloiwng programs must be closed: It displays "Microsoft Word" so I closed the blank file I used to reach Detect and Repair and hit "Retry" after which I get the following prompt: "This action is only valid for products that are currently installed." Then I tried re-opening Word from the Start menu shortcut that I created from the search that had been working and now it does not open Word. The prompt that follows: "Microsoft Word has not been installed for the current user. Please run setup to install the application." -- Bob "Suzanne S. Barnhill" wrote: Do you have Detect and Repair on the Help menu in Word 2002? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Robert S" wrote in message ... This is frustrating since I cannot seem to correct the problem. I have now tried the following: 1. Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. It then indicates it is not installed. 2. I then tried to repair Word from its installation CD, which is a Works Suite 2004 CD pack that includes Word on the first CD. I did not find any option to "repair" (it only installs the programs and shortcuts). Am I missing something in this process? Does this mean I need to uninstall and reinstall? I have no idea why this is happening since I have been using Works Suite 2004 programs since April, 2004, including Word 2002. -- Bob "Graham Mayor" wrote: The fact that you have winword.exe in the Office folder, which runs when it is clicked, is all the indication you need to know that the application is installed! If you repair Word it should rebuild its shortcuts. Or you could replace the existing Start menu shortcuts with new ones pointing to Winword.exe in the Office folder. As for the Windows Explorer issue that Suzanne mentioned, Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. If this doesn't fix it you will have to repair Word from its installation CD. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I want to add that I discovered a glitch by clicking on Start/Search and keying in WINWORD.EXE and found there are 3 items. Two of them are prefetch files and the other is located in C:\Program Files\Microsoft Office\Office 10. I then right-clicked on that item and chose to Pin to Start Menu. I then clicked on the start menu item WINWORD.EXE and it opened Word to a blank document, followed by clicking on the open folder icon, choosing a .doc file and it opened. However, I cannot go directly to a .doc file and open it without going through the start menu first. So I must always begin from the Start Menu, choose WORD.EXE to open a blank document and then click on the open folder icon to choose a .doc file in order to open it. pWhen I click on Word from within Start/All Programs, it resonds with the message "This action is only valid for products that are currently installed." Clicking on a desktop or start menu shortcut results in the same error response. The only way I can open word is to open Works Suite 2004 and select the Word program and then click on the open folder. -- Bob "Graham Mayor" wrote: What do you mean by 'not opening directly from the program'? You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
#14
Posted to microsoft.public.word.docmanagement
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Uninstall method for Works Suite 2004
In Control Panel\User Accounts it displays my name as administrator and guest
account is off. .. -- Bob "Robert S" wrote: Yes, I have always been considered Administrator for all installations since I am the only person using this PC and no others are set up to log in. So it was not a problem with I installed Works Suite 2004 programs. -- Bob "Suzanne S. Barnhill" wrote: Do you have profiles on your machine? If so, were you logged in as administrator when you installed Works Suite? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Robert S" wrote in message ... Now it just gets worse. I cannot open Word no matter what I try. I have tried 3 options to open Word: 1. clicked on the Start menu shortcut for Word and it ceases to open Word. 2. clicked on Start\Search and keyed in Word.exe which then again displays in the Office 10 folder where I clicked and it also does not open Word. 3. clicked on Start\Works Task Launcher shortcut and selected the Word application. Every one of these methods will not open Word but I get the following prompt: "Microsoft Word has not been installed for the current user. Please run setup to install the application". Meanwhile, Works spreadsheet, calendar, Money, and other applications that were originally installed from the Works Suite 2004 pack of CDs still do work. Will it correct all of this if I re-insert the installation CD and install over the Works and Word programs that were formerly installed from the first CD, which also involves re-registering again? Or do I need to uninstall selected Works Suite programs (which formerly included Word) before running the CD installation? -- Bob "Robert S" wrote: Yes, I have "Detect and Repair" and have just finished re-running it. However, it then prompts me as follows: In orer to currectly pick up or restore your settings, the folloiwng programs must be closed: It displays "Microsoft Word" so I closed the blank file I used to reach Detect and Repair and hit "Retry" after which I get the following prompt: "This action is only valid for products that are currently installed." Then I tried re-opening Word from the Start menu shortcut that I created from the search that had been working and now it does not open Word. The prompt that follows: "Microsoft Word has not been installed for the current user. Please run setup to install the application." -- Bob "Suzanne S. Barnhill" wrote: Do you have Detect and Repair on the Help menu in Word 2002? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Robert S" wrote in message ... This is frustrating since I cannot seem to correct the problem. I have now tried the following: 1. Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. It then indicates it is not installed. 2. I then tried to repair Word from its installation CD, which is a Works Suite 2004 CD pack that includes Word on the first CD. I did not find any option to "repair" (it only installs the programs and shortcuts). Am I missing something in this process? Does this mean I need to uninstall and reinstall? I have no idea why this is happening since I have been using Works Suite 2004 programs since April, 2004, including Word 2002. -- Bob "Graham Mayor" wrote: The fact that you have winword.exe in the Office folder, which runs when it is clicked, is all the indication you need to know that the application is installed! If you repair Word it should rebuild its shortcuts. Or you could replace the existing Start menu shortcuts with new ones pointing to Winword.exe in the Office folder. As for the Windows Explorer issue that Suzanne mentioned, Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. If this doesn't fix it you will have to repair Word from its installation CD. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I want to add that I discovered a glitch by clicking on Start/Search and keying in WINWORD.EXE and found there are 3 items. Two of them are prefetch files and the other is located in C:\Program Files\Microsoft Office\Office 10. I then right-clicked on that item and chose to Pin to Start Menu. I then clicked on the start menu item WINWORD.EXE and it opened Word to a blank document, followed by clicking on the open folder icon, choosing a .doc file and it opened. However, I cannot go directly to a .doc file and open it without going through the start menu first. So I must always begin from the Start Menu, choose WORD.EXE to open a blank document and then click on the open folder icon to choose a .doc file in order to open it. pWhen I click on Word from within Start/All Programs, it resonds with the message "This action is only valid for products that are currently installed." Clicking on a desktop or start menu shortcut results in the same error response. The only way I can open word is to open Works Suite 2004 and select the Word program and then click on the open folder. -- Bob "Graham Mayor" wrote: What do you mean by 'not opening directly from the program'? You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
#15
Posted to microsoft.public.word.docmanagement
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Uninstall method for Works Suite 2004
I finally decided to reinstall Works and Word 2002 with the CD this evening
and it went very smoothly. Both Works and Word open as should be now. If I had known the outcome before I would have done this immediately. Ha! Thanks for your responses both Suzanne and Graham. I appreciate your assistance. -- Bob "Robert S" wrote: In Control Panel\User Accounts it displays my name as administrator and guest account is off. . -- Bob "Robert S" wrote: Yes, I have always been considered Administrator for all installations since I am the only person using this PC and no others are set up to log in. So it was not a problem with I installed Works Suite 2004 programs. -- Bob "Suzanne S. Barnhill" wrote: Do you have profiles on your machine? If so, were you logged in as administrator when you installed Works Suite? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Robert S" wrote in message ... Now it just gets worse. I cannot open Word no matter what I try. I have tried 3 options to open Word: 1. clicked on the Start menu shortcut for Word and it ceases to open Word. 2. clicked on Start\Search and keyed in Word.exe which then again displays in the Office 10 folder where I clicked and it also does not open Word. 3. clicked on Start\Works Task Launcher shortcut and selected the Word application. Every one of these methods will not open Word but I get the following prompt: "Microsoft Word has not been installed for the current user. Please run setup to install the application". Meanwhile, Works spreadsheet, calendar, Money, and other applications that were originally installed from the Works Suite 2004 pack of CDs still do work. Will it correct all of this if I re-insert the installation CD and install over the Works and Word programs that were formerly installed from the first CD, which also involves re-registering again? Or do I need to uninstall selected Works Suite programs (which formerly included Word) before running the CD installation? -- Bob "Robert S" wrote: Yes, I have "Detect and Repair" and have just finished re-running it. However, it then prompts me as follows: In orer to currectly pick up or restore your settings, the folloiwng programs must be closed: It displays "Microsoft Word" so I closed the blank file I used to reach Detect and Repair and hit "Retry" after which I get the following prompt: "This action is only valid for products that are currently installed." Then I tried re-opening Word from the Start menu shortcut that I created from the search that had been working and now it does not open Word. The prompt that follows: "Microsoft Word has not been installed for the current user. Please run setup to install the application." -- Bob "Suzanne S. Barnhill" wrote: Do you have Detect and Repair on the Help menu in Word 2002? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Robert S" wrote in message ... This is frustrating since I cannot seem to correct the problem. I have now tried the following: 1. Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. It then indicates it is not installed. 2. I then tried to repair Word from its installation CD, which is a Works Suite 2004 CD pack that includes Word on the first CD. I did not find any option to "repair" (it only installs the programs and shortcuts). Am I missing something in this process? Does this mean I need to uninstall and reinstall? I have no idea why this is happening since I have been using Works Suite 2004 programs since April, 2004, including Word 2002. -- Bob "Graham Mayor" wrote: The fact that you have winword.exe in the Office folder, which runs when it is clicked, is all the indication you need to know that the application is installed! If you repair Word it should rebuild its shortcuts. Or you could replace the existing Start menu shortcuts with new ones pointing to Winword.exe in the Office folder. As for the Windows Explorer issue that Suzanne mentioned, Right click a document then select Open With Choose Program (DO NOT PICK Microsoft Office Word even if it is listed). From the Choose Program dialog, use Browse to browse to the Office folder that contains winword.exe and pick that file. Check the button to always open with this program and OK out of the dialog. If this doesn't fix it you will have to repair Word from its installation CD. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I want to add that I discovered a glitch by clicking on Start/Search and keying in WINWORD.EXE and found there are 3 items. Two of them are prefetch files and the other is located in C:\Program Files\Microsoft Office\Office 10. I then right-clicked on that item and chose to Pin to Start Menu. I then clicked on the start menu item WINWORD.EXE and it opened Word to a blank document, followed by clicking on the open folder icon, choosing a .doc file and it opened. However, I cannot go directly to a .doc file and open it without going through the start menu first. So I must always begin from the Start Menu, choose WORD.EXE to open a blank document and then click on the open folder icon to choose a .doc file in order to open it. pWhen I click on Word from within Start/All Programs, it resonds with the message "This action is only valid for products that are currently installed." Clicking on a desktop or start menu shortcut results in the same error response. The only way I can open word is to open Works Suite 2004 and select the Word program and then click on the open folder. -- Bob "Graham Mayor" wrote: What do you mean by 'not opening directly from the program'? You almost certainly don't need to uninstall anything. If you create a shortcut on the desktop to winword.exe what happens when you click it? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert S wrote: I have encountered a problem with Word 2002 not opening directly from the program but will open from Works Suite 2004 after selecting Word from the list of applications. I assume I need to uninstall Works Suite 2004 and use the CD obtained from the PC manufacturer to reinstall the portion that applies to Works and Word. I also have Money 2004, Streets & Trips, Encarta and Picture It originally installed from the CD. I need to be certain of the correct uninstall method to use before reinstalling to correct the problem with Word opening. |
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