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#1
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How to retrieve a saved file in msword2003?
I am unable to retrieve a saved file for my msword applications. Recently
when I try to save the file it gives me an answer that the file Normal already exists.Also it promptsme whether I want o repalce the file. Suppose i try to save it it tells me in Templates. The end result is that I am unable to retrieve the saved file. |
#2
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If you are using Norton AV then the problem is caused by a conflict
between the Word in and Norton. In Norton go to "Options" and in the Miscellaneous section turn off "Enable Office Plug-in". -- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "VWarrier" wrote in message ... I am unable to retrieve a saved file for my msword applications. Recently when I try to save the file it gives me an answer that the file Normal already exists.Also it promptsme whether I want o repalce the file. Suppose i try to save it it tells me in Templates. The end result is that I am unable to retrieve the saved file. |
#3
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The fact that Word is trying to save it as Normal.dot (or failing that, as
another template) suggests that you have managed to open Normal.dot for editing instead of creating a new document based on it. How are you opening this document? How are you creating new documents? What add-ins are listed in Tools | Templates and Add-ins? Did you get Word as part of Works Suite? Do you use Norton AntiVirus? (If the answer to the last question is yes, disable its Office Plug-in for starters.) -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "VWarrier" wrote in message ... I am unable to retrieve a saved file for my msword applications. Recently when I try to save the file it gives me an answer that the file Normal already exists.Also it promptsme whether I want o repalce the file. Suppose i try to save it it tells me in Templates. The end result is that I am unable to retrieve the saved file. |
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