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#1
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mail merge word 2007 problems
Word crashes when I try "Finish & Merge" to the printer. If it doesn't crash,
it prints one page correctly and then this message on 2nd page: Subsystem: KERNEL Error: IlegalTag Operator: 0x1b Position: 2681 Also, when creating the merge document, I selected the correct Avery labels, but the finished merge doc did not create the correct left margin. I had to manually change it. |
#2
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mail merge word 2007 problems
Hi ?B?VG9za2V5?=,
OK, this is a start, but we need more information in order to try to reproduce (and thus report) the problem. 1. A label mail merge. OK. What label format (number)? 2. Which margin setting do you get, and what do you have to change it to? 3. If you merge to a new document does that finish correctly? If yes, what happens when you try to print that? 4. What printer are you using? Word crashes when I try "Finish & Merge" to the printer. If it doesn't crash, it prints one page correctly and then this message on 2nd page: Subsystem: KERNEL Error: IlegalTag Operator: 0x1b Position: 2681 Also, when creating the merge document, I selected the correct Avery labels, but the finished merge doc did not create the correct left margin. I had to manually change it. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#3
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mail merge word 2007 problems
I have had significant, repeated problems bringing in merge documents created
in Word 2003 as well as creating from scratch. Constant problem: with "margins of section 1 are set outside the printable area of the page" with nothing I can find to correct it, for example. And if I just click on "ignore" for every page, they print fine. But that's a LOT of clicking... These merges worked flawlessly in Word03. Ok, as to your questions: Label format: Avery label 5160. (1x2.63, 3 across) Margins created: Top: .5, Bottom: 0, Left and Right: .19 When you check margins and click ok, it gives you the warning and option to fix margins. It does, to: Top: .5, Bottom: .17, Left: .19 and right: .33 If you use these settings, you will print too far to the left for the labels. I had to manually change the left margin to .4 Saving that, the labels print correctly. The only way I can print is to merge to a new document and print that. I did notice yesterday, that after printing a set of labels (after first having it only print 1 page and the error message I originally posted), when I went to print something else, a complete second set of the labels printed. So I'm guessing they were still stored in memory somehow. I print to a HP Laserjet 1200. Hope this helps isolate what might be going on. "Cindy M -WordMVP-" wrote: Hi ?B?VG9za2V5?=, OK, this is a start, but we need more information in order to try to reproduce (and thus report) the problem. 1. A label mail merge. OK. What label format (number)? 2. Which margin setting do you get, and what do you have to change it to? 3. If you merge to a new document does that finish correctly? If yes, what happens when you try to print that? 4. What printer are you using? Word crashes when I try "Finish & Merge" to the printer. If it doesn't crash, it prints one page correctly and then this message on 2nd page: Subsystem: KERNEL Error: IlegalTag Operator: 0x1b Position: 2681 Also, when creating the merge document, I selected the correct Avery labels, but the finished merge doc did not create the correct left margin. I had to manually change it. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#4
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mail merge word 2007 problems
Hi ?B?VG9za2V5?=,
I have had significant, repeated problems bringing in merge documents created in Word 2003 as well as creating from scratch. Constant problem: with "margins of section 1 are set outside the printable area of the page" with nothing I can find to correct it, for example. And if I just click on "ignore" for every page, they print fine. But that's a LOT of clicking... These merges worked flawlessly in Word03. Right. This *could* be a problem with the printer driver not communicating correctly with Word 2007. If you want to email me a couple of documents that exhibit this behavior I'll test to see whether they do the same. If they do, I can file a bug report and forward them to the Word team. Please include: - version of Word in which they were created - your printer (so that I don't have to searching for this message thread) - a small data source (two records or so) so I can test quickly Email that gets through to me (remove all the spaces and substitute my name as you see it in my signature): myNameAsOneWord @ mvps dot org ----------- Label format: Avery label 5160. (1x2.63, 3 across) Margins created: Top: .5, Bottom: 0, Left and Right: .19 Interesting. On my installation the Left and Right are both at .48 cm (which corresponds more or less to .19 in). No messages here about the margins, and I can send the print job directly to the printer. This would seem to indicate a problem with your configuration. Besides the printer driver, you should try closing Word and renaming Normal.dot(x/m) to NormalOLD.dot. Start Word to have it generate a clean copy. Test once more. Then check the HP website whether any updated drivers are available (I have an HP Laserjet 4, so HP *can* do it :-)) and test again. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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