[Jack]

This is a followup to a previous unresolved issue.

Machine: XP Pro SP3, Word 2003 SP3, Dual CPU, 2.4 GHz, 2 GB Ram

There is an annoying process that interrupts entry into Word 2003. It
occurs regularly and frequently. An hourglass replaces the regular cursor
and entry is inhibited for a few seconds. The machine does not exhibit the
problem is safe mode.

Interestingly, there is a parallel issue with Explorer. The history is
replaced, temporarily but again regularly and frequently with random symbols.

As suggested by one wise sage, I downloaded process explorer.

The culprit appears to be spoolsv.exe. When the process is suspended, the
problem ceases. When the process is active, the problem occurs.

However - the process must be enabled to start Word. It appears to be a
legitimate MS process.

Therefore, something must be calling spoolsv.exe. I do not see any such
program in process explorer.

So...any thoughts or suggestions?
--
Pie are round. Fortunately.

[Graham Mayor]

See if http://www.computerhope.com/issues/ch000914.htm helps.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Jack wrote:
This is a followup to a previous unresolved issue.

Machine: XP Pro SP3, Word 2003 SP3, Dual CPU, 2.4 GHz, 2 GB Ram

There is an annoying process that interrupts entry into Word 2003. It
occurs regularly and frequently. An hourglass replaces the regular
cursor and entry is inhibited for a few seconds. The machine does
not exhibit the problem is safe mode.

Interestingly, there is a parallel issue with Explorer. The history
is replaced, temporarily but again regularly and frequently with
random symbols.

As suggested by one wise sage, I downloaded process explorer.

The culprit appears to be spoolsv.exe. When the process is
suspended, the problem ceases. When the process is active, the
problem occurs.

However - the process must be enabled to start Word. It appears to
be a legitimate MS process.

Therefore, something must be calling spoolsv.exe. I do not see any
such program in process explorer.

So...any thoughts or suggestions?

[Jack]

Stopping the spooler and NOT restarting it gives a workaround - of course, it
inhibits printing until the spooler is restarted. However, at this juncture,
that's a small price to pay.

Thanks!
--
Pie are round. Fortunately.


"Graham Mayor" wrote:

See if http://www.computerhope.com/issues/ch000914.htm helps.