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#1
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Word 2003 creating copy documents
Some of my users are having copy documents created automatically.
They're called 'copy of doc 1 etc'. Any idea how this can happen? |
#2
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Word 2003 creating copy documents
Is any document management system in use? There is also an "Open as Copy"
option in the File Open dialog, but it would have to be selected explicitly unless some macro is forcing it. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jackie" wrote in message ups.com... Some of my users are having copy documents created automatically. They're called 'copy of doc 1 etc'. Any idea how this can happen? |
#3
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Word 2003 creating copy documents
No Suzanne. What's happening is a secretary is creating a document and
saving it into someone else's folder. She then e-mails that person with the name of the document and they open it up from the folder. It's not a case of the secretary still having the document opened as they don't get any warning message and the secretaries assure me they've closed the document down. From what I can see most of them are double clicking to open the document. I'm baffled! |
#4
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Word 2003 creating copy documents
Me, too!
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jackie" wrote in message ups.com... No Suzanne. What's happening is a secretary is creating a document and saving it into someone else's folder. She then e-mails that person with the name of the document and they open it up from the folder. It's not a case of the secretary still having the document opened as they don't get any warning message and the secretaries assure me they've closed the document down. From what I can see most of them are double clicking to open the document. I'm baffled! |
#5
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Word 2003 creating copy documents
Let me take a wild (and probably: fruitless...) guess...
1) Secretary creates document 2) Secretary saves document to network 3) Secretary copies part of document 5) Secretary pastes part of document into email 6) Secretary is running Word as their Outlook email editor 7) Secretary closes document 8) Secretary sends email At this point, Outlook is holding a hidden instance of Word open to use as its email editor. Word, in turn, is holding a temp file open containing the copied text. The copied text is holding an Exclusive Read lock open on the document in question. This lock won't be cleared until the secretary logs off, when both copies of Word will exit and release the locks. In the meantime, the other user double-clicks the document. The network server cannot apply an edit lock to the new user because there is already an exclusive read lock on the document, so it hands the new user a "Copy of Doc1.doc", which the new user then saves. In this scenario, the file server "should" warn the second user that it cannot lock the document, since the file is already locked. But if the system administrators have installed all copies of Word with the same User Name, it can't. Wild speculation: could be a mile off. It's just as possible that "some" users have reset their File Explorer ToolsFile Types... To perform a "Copy" on files of type .DOC instead of an "Open" when the file is double-clicked. Sorry... On 8/2/06 1:35 AM, in article , "Suzanne S. Barnhill" wrote: Me, too! -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
#6
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Word 2003 creating copy documents
Thans for this John - but I'm afraid we don't use Outlook for e-mail -
we use Lotus Notes! The secs are definitely not copying part of the document or sending a document link - they are emailing the document name as info only. I'll check out the file types option though - so thanks. |
#7
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Word 2003 creating copy documents
Bingo!! There you go :-)
Lotus Notes does not send a user a unique document internally, it sends the user a LINK to the original. When the user opens the link, Notes makes a copy or the original, which the user must then save somewhere :-) See your Notes Administrator: they may need to adjust their user access permissions for the users who are experiencing this problem. (The way a Notes system is usually set up, no users have the ability to actually "change" an original document, Notes keeps the original read-only and enables users to create new "versions" of the original). Cheers On 8/2/06 8:16 PM, in article , "Jackie" wrote: Thans for this John - but I'm afraid we don't use Outlook for e-mail - we use Lotus Notes! The secs are definitely not copying part of the document or sending a document link - they are emailing the document name as info only. I'll check out the file types option though - so thanks. -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
#8
Posted to microsoft.public.word.formatting.longdocs
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Word 2003 creating copy documents
I'm assured that they are not sending links or indeed the document, but
simply the document name, the user then browses to this folder and opens the document. they are later finding that a copy has been created. I will investigte though that they are not sending a link without realising. John McGhie [MVP - Word and Word Macintosh] wrote: Bingo!! There you go :-) Lotus Notes does not send a user a unique document internally, it sends the user a LINK to the original. When the user opens the link, Notes makes a copy or the original, which the user must then save somewhere :-) See your Notes Administrator: they may need to adjust their user access permissions for the users who are experiencing this problem. (The way a Notes system is usually set up, no users have the ability to actually "change" an original document, Notes keeps the original read-only and enables users to create new "versions" of the original). Cheers On 8/2/06 8:16 PM, in article , "Jackie" wrote: Thans for this John - but I'm afraid we don't use Outlook for e-mail - we use Lotus Notes! The secs are definitely not copying part of the document or sending a document link - they are emailing the document name as info only. I'll check out the file types option though - so thanks. -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
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