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#1
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Freeze upon startup; corrupt Normal.dot file
I have read the MVPS page about Word starting up slow and things, but it
didn't quite help. When I renamed the Normal.dot file to Normal.old, Word started up licket-split. However, when I closed it and tried again, it was back to its old behavior, with a new Normal.dot file. Why is Word broken? Even after a reinstall?! |
#2
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Sounds like you have an addin that is getting in the way. Or maybe too
many TEMP files? Check out these two articles and see if this helps. Add-ins...One of Word's Most Common Problems http://pubs.logicalexpressions.com/P...cle.asp?ID=282 Maintaining Your Computer http://www.mousetrax.com/maintain.html Hope this helps. Good luck! Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine Free Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: www.mousetrax.com/books.html Optimize your business docs: www.mousetrax.com/consulting Learn VBA the easy way: www.mousetrax.com/techcourses.html On Fri, 28 Jan 2005 18:53:01 -0800, ?B?c3dtbW5n?= wrote: I have read the MVPS page about Word starting up slow and things, but it didn't quite help. When I renamed the Normal.dot file to Normal.old, Word started up licket-split. However, when I closed it and tried again, it was back to its old behavior, with a new Normal.dot file. Why is Word broken? Even after a reinstall?! |
#3
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Re-installing rarely does anything useful. It is the associated files and
applications that are the problem. I don't know which web pages you referred to, but the ones that you want are http://word.mvps.org/FAQs/AppErrors/...peningWord.htm and http://www.gmayor.com/what_to_do_when_word_crashes.htm Also if running Norton AV, uncheck its Office plug-in. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org swmmng wrote: I have read the MVPS page about Word starting up slow and things, but it didn't quite help. When I renamed the Normal.dot file to Normal.old, Word started up licket-split. However, when I closed it and tried again, it was back to its old behavior, with a new Normal.dot file. Why is Word broken? Even after a reinstall?! |
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