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Save as Word 97-2003 not compatible with older versions of Word
I have had ongoing problems with documents that I have saved as Word 97-2003
documents using Word 2007. Some of the people that I have sent these documents to have been unable to open them using earlier versions of Word. Others have not had a problem. Has anyone else experienced this? Does anyone know what the problem may be? |
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#2
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Save as Word 97-2003 not compatible with older versions of Word
Foodle,
They need to install Compatibility Pack: http://www.microsoft.com/downloads/d...displaylang=en "Foodle" wrote in message ... I have had ongoing problems with documents that I have saved as Word 97-2003 documents using Word 2007. Some of the people that I have sent these documents to have been unable to open them using earlier versions of Word. Others have not had a problem. Has anyone else experienced this? Does anyone know what the problem may be? |
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#3
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Save as Word 97-2003 not compatible with older versions of Word
No they don't! Word versions 97-2003 should be able to open Word 2007
documents saved in that format. That's the whole point of it. Given that some users are able to open the documents, there appears to be nothing intrinsically wrong with the documents. It would be interesting to hear what problems those users who cannot open them are having, specifically what Word version and the wording of any error messages. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Jules wrote: Foodle, They need to install Compatibility Pack: http://www.microsoft.com/downloads/d...displaylang=en "Foodle" wrote in message ... I have had ongoing problems with documents that I have saved as Word 97-2003 documents using Word 2007. Some of the people that I have sent these documents to have been unable to open them using earlier versions of Word. Others have not had a problem. Has anyone else experienced this? Does anyone know what the problem may be? |
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#4
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Save as Word 97-2003 not compatible with older versions of Word
True. But I prefer to have it installed.
"Graham Mayor" wrote in message ... No they don't! Word versions 97-2003 should be able to open Word 2007 documents saved in that format. That's the whole point of it. Given that some users are able to open the documents, there appears to be nothing intrinsically wrong with the documents. It would be interesting to hear what problems those users who cannot open them are having, specifically what Word version and the wording of any error messages. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Jules wrote: Foodle, They need to install Compatibility Pack: http://www.microsoft.com/downloads/d...displaylang=en "Foodle" wrote in message ... I have had ongoing problems with documents that I have saved as Word 97-2003 documents using Word 2007. Some of the people that I have sent these documents to have been unable to open them using earlier versions of Word. Others have not had a problem. Has anyone else experienced this? Does anyone know what the problem may be? |
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#5
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Save as Word 97-2003 not compatible with older versions of Wor
Graham, you may be a Word expert as far as I know, but you're off the mark on
this one. My version of Word (Office 2000) would not open a .docx file until I downloaded the compatability pack. It was the only solution. "Graham Mayor" wrote: No they don't! Word versions 97-2003 should be able to open Word 2007 documents saved in that format. That's the whole point of it. Given that some users are able to open the documents, there appears to be nothing intrinsically wrong with the documents. It would be interesting to hear what problems those users who cannot open them are having, specifically what Word version and the wording of any error messages. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Jules wrote: Foodle, They need to install Compatibility Pack: http://www.microsoft.com/downloads/d...displaylang=en "Foodle" wrote in message ... I have had ongoing problems with documents that I have saved as Word 97-2003 documents using Word 2007. Some of the people that I have sent these documents to have been unable to open them using earlier versions of Word. Others have not had a problem. Has anyone else experienced this? Does anyone know what the problem may be? |
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#6
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Save as Word 97-2003 not compatible with older versions of Wor
What Graham said is, Word 97-2003 should be able to open Word2007
documents saved in Word 97-2003 format. On May 29, 2:41*pm, dama1 wrote: Graham, you may be a Word expert as far as I know, but you're off the mark on this one. My version of Word (Office 2000) would not open a .docx file until I downloaded the compatability pack. It was the only solution. "Graham Mayor" wrote: No they don't! Word versions 97-2003 should be able to open Word 2007 documents saved in that format. That's the whole point of it. Given that some users are able to open the documents, there appears to be nothing intrinsically wrong with the documents. It would be interesting to hear what problems those users who cannot open them are having, specifically what Word version and the wording of any error messages. -- Graham Mayor - *Word MVP My web sitewww.gmayor.com Word MVP web sitehttp://word.mvps.org Jules wrote: Foodle, They need to install Compatibility Pack: http://www.microsoft.com/downloads/d...d=941b3470-3ae.... "Foodle" wrote in message ... I have had ongoing problems with documents that I have saved as Word 97-2003 documents using Word 2007. *Some of the people that I have sent these documents to have been unable to open them using earlier versions of Word. Others have not had a problem. *Has anyone else experienced this? *Does anyone know what the problem may be?- |
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#7
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Save as Word 97-2003 not compatible with older versions of Wor
Correct! docx was never at issue.
-- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org grammatim wrote: What Graham said is, Word 97-2003 should be able to open Word2007 documents saved in Word 97-2003 format. On May 29, 2:41 pm, dama1 wrote: Graham, you may be a Word expert as far as I know, but you're off the mark on this one. My version of Word (Office 2000) would not open a .docx file until I downloaded the compatability pack. It was the only solution. "Graham Mayor" wrote: No they don't! Word versions 97-2003 should be able to open Word 2007 documents saved in that format. That's the whole point of it. Given that some users are able to open the documents, there appears to be nothing intrinsically wrong with the documents. It would be interesting to hear what problems those users who cannot open them are having, specifically what Word version and the wording of any error messages. -- Graham Mayor - Word MVP My web sitewww.gmayor.com Word MVP web sitehttp://word.mvps.org Jules wrote: Foodle, They need to install Compatibility Pack: http://www.microsoft.com/downloads/d...d=941b3470-3ae... "Foodle" wrote in message ... I have had ongoing problems with documents that I have saved as Word 97-2003 documents using Word 2007. Some of the people that I have sent these documents to have been unable to open them using earlier versions of Word. Others have not had a problem. Has anyone else experienced this? Does anyone know what the problem may be?- |
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#8
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Save as Word 97-2003 not compatible with older versions of Wor
Graham is right. The problem is not docx, the problem is that files saved in
a format intended to be compatible with previous versions of Word are not. Does anyone else have any other ideas? "Graham Mayor" wrote: Correct! docx was never at issue. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org grammatim wrote: What Graham said is, Word 97-2003 should be able to open Word2007 documents saved in Word 97-2003 format. On May 29, 2:41 pm, dama1 wrote: Graham, you may be a Word expert as far as I know, but you're off the mark on this one. My version of Word (Office 2000) would not open a .docx file until I downloaded the compatability pack. It was the only solution. "Graham Mayor" wrote: No they don't! Word versions 97-2003 should be able to open Word 2007 documents saved in that format. That's the whole point of it. Given that some users are able to open the documents, there appears to be nothing intrinsically wrong with the documents. It would be interesting to hear what problems those users who cannot open them are having, specifically what Word version and the wording of any error messages. -- Graham Mayor - Word MVP My web sitewww.gmayor.com Word MVP web sitehttp://word.mvps.org Jules wrote: Foodle, They need to install Compatibility Pack: http://www.microsoft.com/downloads/d...d=941b3470-3ae... "Foodle" wrote in message ... I have had ongoing problems with documents that I have saved as Word 97-2003 documents using Word 2007. Some of the people that I have sent these documents to have been unable to open them using earlier versions of Word. Others have not had a problem. Has anyone else experienced this? Does anyone know what the problem may be?- |
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#9
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Save as Word 97-2003 not compatible with older versions of Wor
Did you check Word OptionsAdvancedConfirm FileConversion on Open
and just say OK regardless of dialogue box on screen when document is opening. http://office.microsoft.com/en-us/wo...444731033.aspx Hope that helps. "Foodle" wrote in message ... Graham is right. The problem is not docx, the problem is that files saved in a format intended to be compatible with previous versions of Word are not. Does anyone else have any other ideas? "Graham Mayor" wrote: Correct! docx was never at issue. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org grammatim wrote: What Graham said is, Word 97-2003 should be able to open Word2007 documents saved in Word 97-2003 format. On May 29, 2:41 pm, dama1 wrote: Graham, you may be a Word expert as far as I know, but you're off the mark on this one. My version of Word (Office 2000) would not open a .docx file until I downloaded the compatability pack. It was the only solution. "Graham Mayor" wrote: No they don't! Word versions 97-2003 should be able to open Word 2007 documents saved in that format. That's the whole point of it. Given that some users are able to open the documents, there appears to be nothing intrinsically wrong with the documents. It would be interesting to hear what problems those users who cannot open them are having, specifically what Word version and the wording of any error messages. -- Graham Mayor - Word MVP My web sitewww.gmayor.com Word MVP web sitehttp://word.mvps.org Jules wrote: Foodle, They need to install Compatibility Pack: http://www.microsoft.com/downloads/d...d=941b3470-3ae... "Foodle" wrote in message ... I have had ongoing problems with documents that I have saved as Word 97-2003 documents using Word 2007. Some of the people that I have sent these documents to have been unable to open them using earlier versions of Word. Others have not had a problem. Has anyone else experienced this? Does anyone know what the problem may be?- |
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#10
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Save as Word 97-2003 not compatible with older versions of Wor
But wouldn't this only effect the ability of Word 2007 to open documents?
The problem is not with Word 2007 opening the documents, but with earlier versions of Word. "Jules" wrote: Did you check Word OptionsAdvancedConfirm FileConversion on Open and just say OK regardless of dialogue box on screen when document is opening. http://office.microsoft.com/en-us/wo...444731033.aspx Hope that helps. "Foodle" wrote in message ... Graham is right. The problem is not docx, the problem is that files saved in a format intended to be compatible with previous versions of Word are not. Does anyone else have any other ideas? "Graham Mayor" wrote: Correct! docx was never at issue. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org grammatim wrote: What Graham said is, Word 97-2003 should be able to open Word2007 documents saved in Word 97-2003 format. On May 29, 2:41 pm, dama1 wrote: Graham, you may be a Word expert as far as I know, but you're off the mark on this one. My version of Word (Office 2000) would not open a .docx file until I downloaded the compatability pack. It was the only solution. "Graham Mayor" wrote: No they don't! Word versions 97-2003 should be able to open Word 2007 documents saved in that format. That's the whole point of it. Given that some users are able to open the documents, there appears to be nothing intrinsically wrong with the documents. It would be interesting to hear what problems those users who cannot open them are having, specifically what Word version and the wording of any error messages. -- Graham Mayor - Word MVP My web sitewww.gmayor.com Word MVP web sitehttp://word.mvps.org Jules wrote: Foodle, They need to install Compatibility Pack: http://www.microsoft.com/downloads/d...d=941b3470-3ae... "Foodle" wrote in message ... I have had ongoing problems with documents that I have saved as Word 97-2003 documents using Word 2007. Some of the people that I have sent these documents to have been unable to open them using earlier versions of Word. Others have not had a problem. Has anyone else experienced this? Does anyone know what the problem may be?- |
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#11
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Save as Word 97-2003 not compatible with older versions of Wor
Hi Foodle,
In theory g, yes, if you use File=Save As, and choose the Word 97-2003 (.doc) format the documents should be able to be opened in Word 97 through Word 2003 or in Windows Wordpad, without needing to have the compatibility pack installed on the older Word version (Word 2000 or higher on Win 2000 or higher). The compatibility pack does include the newer fonts that would still be the 'callout' in a document saved with Word 2007 defaults, but that should be handled by Word. Do you know the specifics of documents that can't be opened? It's possible that there is some document corruption. There are a couple of compatibility settings that might help if set to Word 2000 in Office Button=Word Options=Advanced=General but nothing that should keep a document from being opened (Microsoft chose not to keep the 'disable features newer than...' choice in Word 2007). If you save a file in Word 97-2003 format then close and reopen it if you go to the Insert=Illustrations dialog and click on SmartArt do you get the Word 2007 gallery for SmartArt or the Word 2003 one for Diagrams? ============== "Foodle" wrote in message ... But wouldn't this only effect the ability of Word 2007 to open documents? The problem is not with Word 2007 opening the documents, but with earlier versions of Word. -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
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#12
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Save as Word 97-2003 not compatible with older versions of Wor
No, it is in most versions of Word that I can remember and I've always used
it. "Foodle" wrote in message ... But wouldn't this only effect the ability of Word 2007 to open documents? The problem is not with Word 2007 opening the documents, but with earlier versions of Word. "Jules" wrote: Did you check Word OptionsAdvancedConfirm FileConversion on Open and just say OK regardless of dialogue box on screen when document is opening. http://office.microsoft.com/en-us/wo...444731033.aspx Hope that helps. "Foodle" wrote in message ... Graham is right. The problem is not docx, the problem is that files saved in a format intended to be compatible with previous versions of Word are not. Does anyone else have any other ideas? "Graham Mayor" wrote: Correct! docx was never at issue. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org grammatim wrote: What Graham said is, Word 97-2003 should be able to open Word2007 documents saved in Word 97-2003 format. On May 29, 2:41 pm, dama1 wrote: Graham, you may be a Word expert as far as I know, but you're off the mark on this one. My version of Word (Office 2000) would not open a .docx file until I downloaded the compatability pack. It was the only solution. "Graham Mayor" wrote: No they don't! Word versions 97-2003 should be able to open Word 2007 documents saved in that format. That's the whole point of it. Given that some users are able to open the documents, there appears to be nothing intrinsically wrong with the documents. It would be interesting to hear what problems those users who cannot open them are having, specifically what Word version and the wording of any error messages. -- Graham Mayor - Word MVP My web sitewww.gmayor.com Word MVP web sitehttp://word.mvps.org Jules wrote: Foodle, They need to install Compatibility Pack: http://www.microsoft.com/downloads/d...d=941b3470-3ae... "Foodle" wrote in message ... I have had ongoing problems with documents that I have saved as Word 97-2003 documents using Word 2007. Some of the people that I have sent these documents to have been unable to open them using earlier versions of Word. Others have not had a problem. Has anyone else experienced this? Does anyone know what the problem may be?- |
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#13
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Save as Word 97-2003 not compatible with older versions of Wor
It does not appear to be a problem with corrupt documents as the documents
continue to open on my computer using Word 2007 without issue. I have also found that the same people cannot open any of the Word 97-03 files that I send to them. However, if I open the Word 97-03 file on my machine and save it as an rtf, they can open the rtf. The SmartArt button produces a dialogue box titled "Diagram Gallery" when used on a document saved as compatible. I assume that this is the Word 2003 box. On a Word 2007 file, it opens a Smart Art box. "Bob Buckland ?:-)" wrote: Hi Foodle, In theory g, yes, if you use File=Save As, and choose the Word 97-2003 (.doc) format the documents should be able to be opened in Word 97 through Word 2003 or in Windows Wordpad, without needing to have the compatibility pack installed on the older Word version (Word 2000 or higher on Win 2000 or higher). The compatibility pack does include the newer fonts that would still be the 'callout' in a document saved with Word 2007 defaults, but that should be handled by Word. Do you know the specifics of documents that can't be opened? It's possible that there is some document corruption. There are a couple of compatibility settings that might help if set to Word 2000 in Office Button=Word Options=Advanced=General but nothing that should keep a document from being opened (Microsoft chose not to keep the 'disable features newer than...' choice in Word 2007). If you save a file in Word 97-2003 format then close and reopen it if you go to the Insert=Illustrations dialog and click on SmartArt do you get the Word 2007 gallery for SmartArt or the Word 2003 one for Diagrams? ============== "Foodle" wrote in message ... But wouldn't this only effect the ability of Word 2007 to open documents? The problem is not with Word 2007 opening the documents, but with earlier versions of Word. -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
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#14
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Save as Word 97-2003 not compatible with older versions of Wor
Hi Foodle,
Yes, the switch to 'diagram' would be the expected behavior in place of Smart Art in compatibility mode. If you save as RTF or Word Web Document, then resave as a Word 97-2003 document are people able to then open the .doc file? Do you have a web page/blog/skydrive, etc, that you can provide a link to for both the Word 2007 and Word 97-2003 version of the same document that some folks are not able to open with an earlier version of Word? ============= "Foodle" wrote in message ... It does not appear to be a problem with corrupt documents as the documents continue to open on my computer using Word 2007 without issue. I have also found that the same people cannot open any of the Word 97-03 files that I send to them. However, if I open the Word 97-03 file on my machine and save it as an rtf, they can open the rtf. The SmartArt button produces a dialogue box titled "Diagram Gallery" when used on a document saved as compatible. I assume that this is the Word 2003 box. On a Word 2007 file, it opens a Smart Art box. -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
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#15
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Save as Word 97-2003 not compatible with older versions of Wor
Bob
I tried saving as Word 97, then rtf then Word 97 again and the second Word 97 document would open. I have posted copies of the 3 files on http://users.tpg.com.au/foodle/. If it assists, the document was generated through a template (as most of my documents are). Thanks for your help. Foodle "Bob Buckland ?:-)" wrote: Hi Foodle, Yes, the switch to 'diagram' would be the expected behavior in place of Smart Art in compatibility mode. If you save as RTF or Word Web Document, then resave as a Word 97-2003 document are people able to then open the .doc file? Do you have a web page/blog/skydrive, etc, that you can provide a link to for both the Word 2007 and Word 97-2003 version of the same document that some folks are not able to open with an earlier version of Word? ============= "Foodle" wrote in message ... It does not appear to be a problem with corrupt documents as the documents continue to open on my computer using Word 2007 without issue. I have also found that the same people cannot open any of the Word 97-03 files that I send to them. However, if I open the Word 97-03 file on my machine and save it as an rtf, they can open the rtf. The SmartArt button produces a dialogue box titled "Diagram Gallery" when used on a document saved as compatible. I assume that this is the Word 2003 box. On a Word 2007 file, it opens a Smart Art box. -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
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#16
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Save as Word 97-2003 not compatible with older versions of Wor
Did you check Word OptionsAdvancedConfirm FileConversion on Open
and just say OK regardless of dialogue box on screen when document is opening. Select 2007 document and your Word 2003 document will open as stated previously. "Foodle" wrote in message ... Bob I tried saving as Word 97, then rtf then Word 97 again and the second Word 97 document would open. I have posted copies of the 3 files on http://users.tpg.com.au/foodle/. If it assists, the document was generated through a template (as most of my documents are). Thanks for your help. Foodle "Bob Buckland ?:-)" wrote: Hi Foodle, Yes, the switch to 'diagram' would be the expected behavior in place of Smart Art in compatibility mode. If you save as RTF or Word Web Document, then resave as a Word 97-2003 document are people able to then open the .doc file? Do you have a web page/blog/skydrive, etc, that you can provide a link to for both the Word 2007 and Word 97-2003 version of the same document that some folks are not able to open with an earlier version of Word? ============= "Foodle" wrote in message ... It does not appear to be a problem with corrupt documents as the documents continue to open on my computer using Word 2007 without issue. I have also found that the same people cannot open any of the Word 97-03 files that I send to them. However, if I open the Word 97-03 file on my machine and save it as an rtf, they can open the rtf. The SmartArt button produces a dialogue box titled "Diagram Gallery" when used on a document saved as compatible. I assume that this is the Word 2003 box. On a Word 2007 file, it opens a Smart Art box. -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
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