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Alan French Alan French is offline
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Default Word Won't Print to Network Printer

I replaced our old printer with a HP 4160 which is connected to a PC running
Win 98 SE. The other computer on the network is running Win XP. From the
Win XP computer, I can print a test page from Win XP to the printer, and I
can print from Notepad. When I try printing from Word 2003, I get "The
Printer Has Not Yet Responded...." If I tell Word to wait for a response a
few times, it eventually comes up with the printer. Everything looks OK,
but after I hit "OK" to print nothing ever happens. The little hourglass
sits there for a bit and then vanishes, and nothing prints.

This seemed like a Word 2003 problem, but I have installed all the Office
SBE 2003 updates and that didn't help.

I have tried uninstalling and reinstalling the printer, and made sure I had
the latest drivers on both machines. I tried the printer directly connected
to the Win XP machine and it worked fine.

I am at a total loss at this point.

Thanks.

Clear skies, Alan
 
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