[Fred Evans]

I am a user of Word for Macintosh and so wasn't able to answer a friends
call for help. She is using Word 2003 on her PC and can not get the envelope
Font to print in black rather than the gray it defaults to. I tried to help
her and did the following:
1. From Tools went to Letters and then to Envelopes and labels
2. When that next pop up window opened, I selected Options.
3. From there, I went to Envelope options an under Font changed the font
color to black and then pressed Default (per the Word Help instructions).
$. Printed and it still came out Gray.

I printed various Word documents with the fonts in various colors and they
printed correctly each time so I don't think the error is with the printer.
The only item not accepting the font color change is the envelope. However,
it did understand the difference between Regular and Bold and printed a nice
Bold Gray.

Is there something I am missing?

Thanks in advance for any help,

Fred Evans
Powerbook G4 1.67 GHZ, 15", 1GB RAM, 10.4.9

[Graham Mayor]

You would be better asking in the Mac Word forum, had this been a PC, I
would have suggested that this was a printer driver (or ink shortage) issue
as for some bizarre reason envelope printing often uses a composite black
rather than the blank ink of the printer. Lexmark printers are notorious in
this respect.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Fred Evans wrote:
I am a user of Word for Macintosh and so wasn't able to answer a
friends call for help. She is using Word 2003 on her PC and can not
get the envelope Font to print in black rather than the gray it
defaults to. I tried to help her and did the following:
1. From Tools went to Letters and then to Envelopes and labels
2. When that next pop up window opened, I selected Options.
3. From there, I went to Envelope options an under Font changed the
font color to black and then pressed Default (per the Word Help
instructions). $. Printed and it still came out Gray.

I printed various Word documents with the fonts in various colors and
they printed correctly each time so I don't think the error is with
the printer. The only item not accepting the font color change is the
envelope. However, it did understand the difference between Regular
and Bold and printed a nice Bold Gray.

Is there something I am missing?

Thanks in advance for any help,

Fred Evans
Powerbook G4 1.67 GHZ, 15", 1GB RAM, 10.4.9

[Fred Evans]

Graham,

Thanks for your reply. I should have been more clear--I use a Mac and my
friend uses a PC which is why I came to this forum. I'll find out if she
uses a Lexmark printer. If she does use a Lexmark, is there any upgrade or
work around I can suggest to her?

Thanks in advance,
Fred


On 3/23/07 3:39 AM, in article ,
"Graham Mayor" wrote:

You would be better asking in the Mac Word forum, had this been a PC, I
would have suggested that this was a printer driver (or ink shortage) issue
as for some bizarre reason envelope printing often uses a composite black
rather than the blank ink of the printer. Lexmark printers are notorious in
this respect.

[Graham Mayor]

She could ensure that the font colour for the envelope address paragraph
style is set to Black (not auto).
She could try updating the print driver.
She could try the envelope templates that you can download from my web site
instead of the envelope wizard.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Fred Evans wrote:
Graham,

Thanks for your reply. I should have been more clear--I use a Mac and
my friend uses a PC which is why I came to this forum. I'll find out
if she uses a Lexmark printer. If she does use a Lexmark, is there
any upgrade or work around I can suggest to her?

Thanks in advance,
Fred


On 3/23/07 3:39 AM, in article ,
"Graham Mayor" wrote:

You would be better asking in the Mac Word forum, had this been a
PC, I would have suggested that this was a printer driver (or ink
shortage) issue as for some bizarre reason envelope printing often
uses a composite black rather than the blank ink of the printer.
Lexmark printers are notorious in this respect.

[Fred Evans]

Graham,

Thanks for the quick reply. I'll talk to her this morning and try the fixes
and let you know the results.

Thanks again,
Fred


On 3/23/07 6:37 AM, in article ,
"Graham Mayor" wrote:

She could ensure that the font colour for the envelope address paragraph
style is set to Black (not auto).
She could try updating the print driver.
She could try the envelope templates that you can download from my web site
instead of the envelope wizard.

[Terry Farrell]

I recall reading a similar problem printing envelopes to a Lexmark - but I
thought it was a colour problem. However, the Lexmark driver is the problem.
Check with Lexmark online support to see if there is a new driver.

--
Terry Farrell - MS Word MVP

"Fred Evans" wrote in message
...
Graham,

Thanks for the quick reply. I'll talk to her this morning and try the
fixes
and let you know the results.

Thanks again,
Fred


On 3/23/07 6:37 AM, in article ,
"Graham Mayor" wrote:

She could ensure that the font colour for the envelope address paragraph
style is set to Black (not auto).
She could try updating the print driver.
She could try the envelope templates that you can download from my web
site
instead of the envelope wizard.