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KR
 
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Default Computer locking up during Word 2002 activity

About 6 months ago my computer started locking up while working on a Word
document. Even a simple 1-page document with no graphics. Doesn't happen
right away, maybe 15-30 minutes into working. Screen and mouse freeze, then
screen goes black. Computer does not turn off so I turn the power supply off
and start over. Any ideas on how to stop this annoyance??? Many thanks if
you do!!!

Gateway 700 computer - 5 yrs old
Windows XP w/SP2
MS Office XP Small Business 2002
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Graham Mayor
 
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Could the PC be overheating? Open the case and blow out the fluff - check
that the fans are all running and not clogged up.
If that's OK, while you are in there, re-seat the memory chips. Finally
checkout http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




KR wrote:
About 6 months ago my computer started locking up while working on a
Word document. Even a simple 1-page document with no graphics.
Doesn't happen right away, maybe 15-30 minutes into working. Screen
and mouse freeze, then screen goes black. Computer does not turn off
so I turn the power supply off and start over. Any ideas on how to
stop this annoyance??? Many thanks if you do!!!

Gateway 700 computer - 5 yrs old
Windows XP w/SP2
MS Office XP Small Business 2002



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