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Upgrading MS Office caused Word Docs to DISAPPEAR?!
We are a nonprofit organization that had been running MS
Office 2000. We recently got Office 2003. We ran and installed it and everything went well. Then we went to open some of our documents that we use within the office that contains a lot of important data. Suddenly, random documents were completely missing off the hard drive. We did searches for the documents by name and partial name. Nothing came up. The only issue we can think of is that the installation asked for the older Office 2000 CD, which has been in storage for some time and the installer rather than go get it clicked cancel and the installation resumed. The programs all worked, but the documents that are needed are missing. Now, most of the documents are still on the drive and work fine in the new program. However, the ones that are missing are important and were there prior to installation. Can anyone determine if the installation process caused the documents to disappear, or if the way it was installed caused this, or if it must be some other reason? The computer is in good shape, a HP Pavillion XE749 with stock components. No other problems have arrived. If these documents are gone, what can be done to recover them? Any ideas? The only clue here was the installation of Office 2003. Thanks |
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