[Dave Morfitt]

I found suddenly that the EE font is non functional using Word 2003, either
to create new text or in trying to read a previously created document.
Character position, spacing, etc. is there, but all characters are uniformly
displayed by open boxes. The same is true if I open the EE font file: no
characters, just boxes. Other fonts seem to be OK (though I've not checked
all of them). The font name is listed in the font drop-down list (including
recently used fonts), but is displayed in a simple small square type that I
believe is different from what it had been before.

Any ideas on what's happened, or on how to recover the font?
--
DCM

[Beth Melton]

It could be the font is missing or corrupt. Try installing the font again,
(using the Fonts folder in your Control Panel, click File/Install New Font)
and see if that resolves it. You should be able to find the font on the
Office installation CD.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Dave Morfitt" wrote in message
...
I found suddenly that the EE font is non functional using Word 2003, either
to create new text or in trying to read a previously created document.
Character position, spacing, etc. is there, but all characters are
uniformly
displayed by open boxes. The same is true if I open the EE font file: no
characters, just boxes. Other fonts seem to be OK (though I've not
checked
all of them). The font name is listed in the font drop-down list
(including
recently used fonts), but is displayed in a simple small square type that
I
believe is different from what it had been before.

Any ideas on what's happened, or on how to recover the font?
--
DCM

[Dave Morfitt]

Beth,
My Word/Office software came preloaded on a Dell machine. A Dell technician
was stumped by the problem last night, except to suggest resetting the system
to its default settings (which I've not done). I was told that I could NOT
load/install an individual font from the backup system CD which came with the
system. Is there an on-line source for an individual font via Microsoft??
--
DCM


"Beth Melton" wrote:

It could be the font is missing or corrupt. Try installing the font again,
(using the Fonts folder in your Control Panel, click File/Install New Font)
and see if that resolves it. You should be able to find the font on the
Office installation CD.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Dave Morfitt" wrote in message
...
I found suddenly that the EE font is non functional using Word 2003, either
to create new text or in trying to read a previously created document.
Character position, spacing, etc. is there, but all characters are
uniformly
displayed by open boxes. The same is true if I open the EE font file: no
characters, just boxes. Other fonts seem to be OK (though I've not
checked
all of them). The font name is listed in the font drop-down list
(including
recently used fonts), but is displayed in a simple small square type that
I
believe is different from what it had been before.

Any ideas on what's happened, or on how to recover the font?
--
DCM

[Beth Melton]

I don't know of a Microsoft source for downloading fonts but I'd try
searching for the font online and see if you can find one to download before
wiping everything- that's pretty drastic for just a font!

Here's a Google search with several results, take your pick:
http://www.google.com/search?hl=en&q...dessa+download

btw, your experience is exactly why I'll never purchase OEM (preinstalled)
software, you definitely get what you pay for. :-(

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Dave Morfitt" wrote in message
...
Beth,
My Word/Office software came preloaded on a Dell machine. A Dell
technician
was stumped by the problem last night, except to suggest resetting the
system
to its default settings (which I've not done). I was told that I could
NOT
load/install an individual font from the backup system CD which came with
the
system. Is there an on-line source for an individual font via Microsoft??
--
DCM


"Beth Melton" wrote:

It could be the font is missing or corrupt. Try installing the font
again,
(using the Fonts folder in your Control Panel, click File/Install New
Font)
and see if that resolves it. You should be able to find the font on the
Office installation CD.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Dave Morfitt" wrote in message
...
I found suddenly that the EE font is non functional using Word 2003,
either
to create new text or in trying to read a previously created document.
Character position, spacing, etc. is there, but all characters are
uniformly
displayed by open boxes. The same is true if I open the EE font file:
no
characters, just boxes. Other fonts seem to be OK (though I've not
checked
all of them). The font name is listed in the font drop-down list
(including
recently used fonts), but is displayed in a simple small square type
that
I
believe is different from what it had been before.

Any ideas on what's happened, or on how to recover the font?
--
DCM

[JoAnn Paules[_2_]]

That font came with Windows XP according to
http://www.microsoft.com/typography/...sa&FVER=1.0 0.

Maybe if you posted your question in a Windows newsgroup, someone could help
you. It's worth a shot.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"Dave Morfitt" wrote in message
...
I found suddenly that the EE font is non functional using Word 2003, either
to create new text or in trying to read a previously created document.
Character position, spacing, etc. is there, but all characters are
uniformly
displayed by open boxes. The same is true if I open the EE font file: no
characters, just boxes. Other fonts seem to be OK (though I've not
checked
all of them). The font name is listed in the font drop-down list
(including
recently used fonts), but is displayed in a simple small square type that
I
believe is different from what it had been before.

Any ideas on what's happened, or on how to recover the font?
--
DCM