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#1
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User Unable to Select Checkbox
Our site requires the use of a protected fill-in form, and we have a
user telling us that she is unable to check any boxes. Instead, she gets the Check Box Form Field Options dialog box. I find this strange since I've filled in the checkboxes (one click) at home and on our network. I think it may be her version of Word or her preferences... What do you all suggest? Any help would be appreciated, thanks! |
#2
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User Unable to Select Checkbox
If the options dialog appears, then the form isn't protected (or is no
longer protected). Is the lock icon on the Forms toolbar in the "down" position? -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. On 3 May 2006 19:33:37 -0700, wrote: Our site requires the use of a protected fill-in form, and we have a user telling us that she is unable to check any boxes. Instead, she gets the Check Box Form Field Options dialog box. I find this strange since I've filled in the checkboxes (one click) at home and on our network. I think it may be her version of Word or her preferences... What do you all suggest? Any help would be appreciated, thanks! |
#3
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User Unable to Select Checkbox
Yes, the lock icon on the Forms toolbar is in the "down" position. She
has to submit this form, so she couldn't use the "default" options in that dialog box to fill out the form, could she? By the way, here's the url to the form, if it helps: http://www.bcc.ctc.edu/foundation/20...shipapprev.doc Thanks for your help! |
#4
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User Unable to Select Checkbox
I downloaded the document, and it behaved exactly as it should --
clicking the check box, or tabbing to it and pressing the spacebar, made it check and uncheck. The only thing I know of that can cause the Properties dialog to appear when a form field is clicked is to have the form protection turned off. All I could offer is to ask the user to try completing the form on a different computer. Your user *could* use the default option, but that isn't how the form is supposed to work. Once the form is submitted to someone else, I don't know what they're supposed to do with it. If the form is just stored or printed, it would be OK that way; but if it's processed into a database, it might appear to be blank. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. On 4 May 2006 13:29:43 -0700, " wrote: Yes, the lock icon on the Forms toolbar is in the "down" position. She has to submit this form, so she couldn't use the "default" options in that dialog box to fill out the form, could she? By the way, here's the url to the form, if it helps: http://www.bcc.ctc.edu/foundation/20...shipapprev.doc Thanks for your help! |
#5
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User Unable to Select Checkbox
It's good to know it's not just me anyway. Thanks for all your help.
I'll suggest she use a different computer. |
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