[Andrew PhB]

I'm using Word 2007, with the MS add-on to convert to PDF or XPS. Making PDFs
has gone fine until now; today I converted a docx to a pdf and was able to
open it on my computer. But when I emailed it to two people and they got the
following error:

The font 'abcdee+Bookman Old Style,Bold' contains bad /widths

Is this a problem with the Word plugin? Or is something else going on? I'm
using Windows Live Beta for my email client.

Thanks,
Andrew

[JoAnn Paules]

You have a bad .pdf file. Did you try it a second time and see if that one
was also corrupt?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Andrew PhB" Andrew wrote in message
...
I'm using Word 2007, with the MS add-on to convert to PDF or XPS. Making
PDFs
has gone fine until now; today I converted a docx to a pdf and was able to
open it on my computer. But when I emailed it to two people and they got
the
following error:

The font 'abcdee+Bookman Old Style,Bold' contains bad /widths

Is this a problem with the Word plugin? Or is something else going on? I'm
using Windows Live Beta for my email client.

Thanks,
Andrew

[Andrew PhB[_2_]]

Thanks, but I figured out the problem: I was using Windows Live Beta as my
mail client and that seemed to corrupt the file. I was able to open the .pdf
on my computer and another my network, but as soon as I emailed it, it didn't
work. Same with pictures.

Thanks for your help.

Andrew

"JoAnn Paules" wrote:

You have a bad .pdf file. Did you try it a second time and see if that one
was also corrupt?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Andrew PhB" Andrew wrote in message
...
I'm using Word 2007, with the MS add-on to convert to PDF or XPS. Making
PDFs
has gone fine until now; today I converted a docx to a pdf and was able to
open it on my computer. But when I emailed it to two people and they got
the
following error:

The font 'abcdee+Bookman Old Style,Bold' contains bad /widths

Is this a problem with the Word plugin? Or is something else going on? I'm
using Windows Live Beta for my email client.

Thanks,
Andrew

[Graham Mayor]

Check the box
ISO 19005-1 compliant (PDF/A)
in the PDF creation options and see if that works better.
I suspect that your recipients don't have the same font installed and
substitution causes the error.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Andrew PhB wrote:
Thanks, but I figured out the problem: I was using Windows Live Beta
as my mail client and that seemed to corrupt the file. I was able to
open the .pdf on my computer and another my network, but as soon as I
emailed it, it didn't work. Same with pictures.

Thanks for your help.

Andrew

"JoAnn Paules" wrote:

You have a bad .pdf file. Did you try it a second time and see if
that one was also corrupt?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Andrew PhB" Andrew wrote in message
...
I'm using Word 2007, with the MS add-on to convert to PDF or XPS.
Making PDFs
has gone fine until now; today I converted a docx to a pdf and was
able to open it on my computer. But when I emailed it to two people
and they got the
following error:

The font 'abcdee+Bookman Old Style,Bold' contains bad /widths

Is this a problem with the Word plugin? Or is something else going
on? I'm using Windows Live Beta for my email client.

Thanks,
Andrew