[Robert S]

I have encountered a problem with Word 2002 not opening directly from the
program but will open from Works Suite 2004 after selecting Word from the
list of applications.
I assume I need to uninstall Works Suite 2004 and use the CD obtained from
the PC manufacturer to reinstall the portion that applies to Works and Word.
I also have Money 2004, Streets & Trips, Encarta and Picture It originally
installed from the CD.
I need to be certain of the correct uninstall method to use before
reinstalling to correct the problem with Word opening.
--
Bob

[Graham Mayor]

What do you mean by 'not opening directly from the program'?
You almost certainly don't need to uninstall anything.
If you create a shortcut on the desktop to winword.exe what happens when you
click it?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Robert S wrote:
I have encountered a problem with Word 2002 not opening directly from
the program but will open from Works Suite 2004 after selecting Word
from the list of applications.
I assume I need to uninstall Works Suite 2004 and use the CD obtained
from the PC manufacturer to reinstall the portion that applies to
Works and Word. I also have Money 2004, Streets & Trips, Encarta and
Picture It originally installed from the CD.
I need to be certain of the correct uninstall method to use before
reinstalling to correct the problem with Word opening.

[Robert S]

pWhen I click on Word from within Start/All Programs, it resonds with the
message "This action is only valid for products that are currently installed."
Clicking on a desktop or start menu shortcut results in the same error
response.
The only way I can open word is to open Works Suite 2004 and select the Word
program and then click on the open folder.

--
Bob


"Graham Mayor" wrote:

What do you mean by 'not opening directly from the program'?
You almost certainly don't need to uninstall anything.
If you create a shortcut on the desktop to winword.exe what happens when you
click it?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Robert S wrote:
I have encountered a problem with Word 2002 not opening directly from
the program but will open from Works Suite 2004 after selecting Word
from the list of applications.
I assume I need to uninstall Works Suite 2004 and use the CD obtained
from the PC manufacturer to reinstall the portion that applies to
Works and Word. I also have Money 2004, Streets & Trips, Encarta and
Picture It originally installed from the CD.
I need to be certain of the correct uninstall method to use before
reinstalling to correct the problem with Word opening.

[Robert S]

I want to add that I discovered a glitch by clicking on Start/Search and
keying in WINWORD.EXE and found there are 3 items. Two of them are prefetch
files and the other is located in C:\Program Files\Microsoft Office\Office
10. I then right-clicked on that item and chose to Pin to Start Menu. I
then clicked on the start menu item WINWORD.EXE and it opened Word to a blank
document, followed by clicking on the open folder icon, choosing a .doc file
and it opened. However, I cannot go directly to a .doc file and open it
without going through the start menu first. So I must always begin from the
Start Menu, choose WORD.EXE to open a blank document and then click on the
open folder icon to choose a .doc file in order to open it.

--
Bob


"Robert S" wrote:

pWhen I click on Word from within Start/All Programs, it resonds with the
message "This action is only valid for products that are currently installed."
Clicking on a desktop or start menu shortcut results in the same error
response.
The only way I can open word is to open Works Suite 2004 and select the Word
program and then click on the open folder.

--
Bob


"Graham Mayor" wrote:

What do you mean by 'not opening directly from the program'?
You almost certainly don't need to uninstall anything.
If you create a shortcut on the desktop to winword.exe what happens when you
click it?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Robert S wrote:
I have encountered a problem with Word 2002 not opening directly from
the program but will open from Works Suite 2004 after selecting Word
from the list of applications.
I assume I need to uninstall Works Suite 2004 and use the CD obtained
from the PC manufacturer to reinstall the portion that applies to
Works and Word. I also have Money 2004, Streets & Trips, Encarta and
Picture It originally installed from the CD.
I need to be certain of the correct uninstall method to use before
reinstalling to correct the problem with Word opening.

[Suzanne S. Barnhill]

Try reregistering Word as described at
http://word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm. Or right-click on a
..doc file, choose Open With, select Word, and make sure the box for "Always
use this program to open files of this type" (or words to that effect) is
checked.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Robert S" wrote in message
...
I want to add that I discovered a glitch by clicking on Start/Search and
keying in WINWORD.EXE and found there are 3 items. Two of them are
prefetch
files and the other is located in C:\Program Files\Microsoft Office\Office
10. I then right-clicked on that item and chose to Pin to Start Menu. I
then clicked on the start menu item WINWORD.EXE and it opened Word to a
blank
document, followed by clicking on the open folder icon, choosing a .doc
file
and it opened. However, I cannot go directly to a .doc file and open it
without going through the start menu first. So I must always begin from
the
Start Menu, choose WORD.EXE to open a blank document and then click on the
open folder icon to choose a .doc file in order to open it.

--
Bob


"Robert S" wrote:

pWhen I click on Word from within Start/All Programs, it resonds with
the
message "This action is only valid for products that are currently
installed."
Clicking on a desktop or start menu shortcut results in the same error
response.
The only way I can open word is to open Works Suite 2004 and select the
Word
program and then click on the open folder.

--
Bob


"Graham Mayor" wrote:

What do you mean by 'not opening directly from the program'?
You almost certainly don't need to uninstall anything.
If you create a shortcut on the desktop to winword.exe what happens
when you
click it?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Robert S wrote:
I have encountered a problem with Word 2002 not opening directly
from
the program but will open from Works Suite 2004 after selecting Word
from the list of applications.
I assume I need to uninstall Works Suite 2004 and use the CD
obtained
from the PC manufacturer to reinstall the portion that applies to
Works and Word. I also have Money 2004, Streets & Trips, Encarta and
Picture It originally installed from the CD.
I need to be certain of the correct uninstall method to use before
reinstalling to correct the problem with Word opening.

[Robert S]

Neither of these suggestions seem to work. I first tried to right-click on a
..doc file, choose Open With, select Word, and make sure the box for "Always
use this program to open files of this type". However, it indicates the
program is not installed. Then I tried to register as described at the
website. but the process does not respond via Start/Run and typing "winword
/r" for all versions from Word 97 and above.

--
Bob


"Suzanne S. Barnhill" wrote:

Try reregistering Word as described at
http://word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm. Or right-click on a
..doc file, choose Open With, select Word, and make sure the box for "Always
use this program to open files of this type" (or words to that effect) is
checked.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Robert S" wrote in message
...
I want to add that I discovered a glitch by clicking on Start/Search and
keying in WINWORD.EXE and found there are 3 items. Two of them are
prefetch
files and the other is located in C:\Program Files\Microsoft Office\Office
10. I then right-clicked on that item and chose to Pin to Start Menu. I
then clicked on the start menu item WINWORD.EXE and it opened Word to a
blank
document, followed by clicking on the open folder icon, choosing a .doc
file
and it opened. However, I cannot go directly to a .doc file and open it
without going through the start menu first. So I must always begin from
the
Start Menu, choose WORD.EXE to open a blank document and then click on the
open folder icon to choose a .doc file in order to open it.

--
Bob


"Robert S" wrote:

pWhen I click on Word from within Start/All Programs, it resonds with
the
message "This action is only valid for products that are currently
installed."
Clicking on a desktop or start menu shortcut results in the same error
response.
The only way I can open word is to open Works Suite 2004 and select the
Word
program and then click on the open folder.

--
Bob


"Graham Mayor" wrote:

What do you mean by 'not opening directly from the program'?
You almost certainly don't need to uninstall anything.
If you create a shortcut on the desktop to winword.exe what happens
when you
click it?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Robert S wrote:
I have encountered a problem with Word 2002 not opening directly
from
the program but will open from Works Suite 2004 after selecting Word
from the list of applications.
I assume I need to uninstall Works Suite 2004 and use the CD
obtained
from the PC manufacturer to reinstall the portion that applies to
Works and Word. I also have Money 2004, Streets & Trips, Encarta and
Picture It originally installed from the CD.
I need to be certain of the correct uninstall method to use before
reinstalling to correct the problem with Word opening.

[Graham Mayor]

The fact that you have winword.exe in the Office folder, which runs when it
is clicked, is all the indication you need to know that the application is
installed! If you repair Word it should rebuild its shortcuts. Or you could
replace the existing Start menu shortcuts with new ones pointing to
Winword.exe in the Office folder.
As for the Windows Explorer issue that Suzanne mentioned, Right click a
document then select Open With Choose Program (DO NOT PICK Microsoft
Office Word even if it is listed). From the Choose Program dialog, use
Browse to browse to the Office folder that contains winword.exe and pick
that file. Check the button to always open with this program and OK out of
the dialog.
If this doesn't fix it you will have to repair Word from its installation
CD.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Robert S wrote:
I want to add that I discovered a glitch by clicking on Start/Search
and keying in WINWORD.EXE and found there are 3 items. Two of them
are prefetch files and the other is located in C:\Program
Files\Microsoft Office\Office
10. I then right-clicked on that item and chose to Pin to Start
Menu. I then clicked on the start menu item WINWORD.EXE and it
opened Word to a blank document, followed by clicking on the open
folder icon, choosing a .doc file and it opened. However, I cannot
go directly to a .doc file and open it without going through the
start menu first. So I must always begin from the Start Menu, choose
WORD.EXE to open a blank document and then click on the open folder
icon to choose a .doc file in order to open it.


pWhen I click on Word from within Start/All Programs, it resonds
with the message "This action is only valid for products that are
currently installed." Clicking on a desktop or start menu shortcut
results in the same error response.
The only way I can open word is to open Works Suite 2004 and select
the Word program and then click on the open folder.

--
Bob


"Graham Mayor" wrote:

What do you mean by 'not opening directly from the program'?
You almost certainly don't need to uninstall anything.
If you create a shortcut on the desktop to winword.exe what happens
when you click it?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Robert S wrote:
I have encountered a problem with Word 2002 not opening directly
from the program but will open from Works Suite 2004 after
selecting Word from the list of applications.
I assume I need to uninstall Works Suite 2004 and use the CD
obtained from the PC manufacturer to reinstall the portion that
applies to Works and Word. I also have Money 2004, Streets &
Trips, Encarta and Picture It originally installed from the CD.
I need to be certain of the correct uninstall method to use before
reinstalling to correct the problem with Word opening.

[Robert S]

This is frustrating since I cannot seem to correct the problem. I have now
tried the following:
1. Right click a document then select Open With Choose Program (DO NOT
PICK Microsoft Office Word even if it is listed). From the Choose Program
dialog, use
Browse to browse to the Office folder that contains winword.exe and pick
that file. Check the button to always open with this program and OK out of
the dialog. It then indicates it is not installed.
2. I then tried to repair Word from its installation CD, which is a Works
Suite 2004 CD pack that includes Word on the first CD. I did not find any
option to "repair" (it only installs the programs and shortcuts). Am I
missing something in this process?

Does this mean I need to uninstall and reinstall? I have no idea why this
is happening since I have been using Works Suite 2004 programs since April,
2004, including Word 2002.



--
Bob


"Graham Mayor" wrote:

The fact that you have winword.exe in the Office folder, which runs when it
is clicked, is all the indication you need to know that the application is
installed! If you repair Word it should rebuild its shortcuts. Or you could
replace the existing Start menu shortcuts with new ones pointing to
Winword.exe in the Office folder.
As for the Windows Explorer issue that Suzanne mentioned, Right click a
document then select Open With Choose Program (DO NOT PICK Microsoft
Office Word even if it is listed). From the Choose Program dialog, use
Browse to browse to the Office folder that contains winword.exe and pick
that file. Check the button to always open with this program and OK out of
the dialog.
If this doesn't fix it you will have to repair Word from its installation
CD.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Robert S wrote:
I want to add that I discovered a glitch by clicking on Start/Search
and keying in WINWORD.EXE and found there are 3 items. Two of them
are prefetch files and the other is located in C:\Program
Files\Microsoft Office\Office
10. I then right-clicked on that item and chose to Pin to Start
Menu. I then clicked on the start menu item WINWORD.EXE and it
opened Word to a blank document, followed by clicking on the open
folder icon, choosing a .doc file and it opened. However, I cannot
go directly to a .doc file and open it without going through the
start menu first. So I must always begin from the Start Menu, choose
WORD.EXE to open a blank document and then click on the open folder
icon to choose a .doc file in order to open it.


pWhen I click on Word from within Start/All Programs, it resonds
with the message "This action is only valid for products that are
currently installed." Clicking on a desktop or start menu shortcut
results in the same error response.
The only way I can open word is to open Works Suite 2004 and select
the Word program and then click on the open folder.

--
Bob


"Graham Mayor" wrote:

What do you mean by 'not opening directly from the program'?
You almost certainly don't need to uninstall anything.
If you create a shortcut on the desktop to winword.exe what happens
when you click it?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Robert S wrote:
I have encountered a problem with Word 2002 not opening directly
from the program but will open from Works Suite 2004 after
selecting Word from the list of applications.
I assume I need to uninstall Works Suite 2004 and use the CD
obtained from the PC manufacturer to reinstall the portion that
applies to Works and Word. I also have Money 2004, Streets &
Trips, Encarta and Picture It originally installed from the CD.
I need to be certain of the correct uninstall method to use before
reinstalling to correct the problem with Word opening.