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#1
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Word template not printing correctly onTek Phaser 850 DP
I have designed and created a letterhead template for a client. I've printed
it on several HP desktop printers and the graphics are excellent. My client has a Tek Phaser 850 DP and is having trouble getting the template to print--graphics have many background dots and slight color streaking. I had them contact Xerox for support and some drivers were upgraded. My client is still getting background dots and slight color streaking. Xerox had no problem printing the template file I gave them, but could not tell my client why their printer would not print it correctly. Has anyone out there ever experienced a problem like this? I've tried increasing the graphic's resolution--as high as 600 dpi--with no success. I'd appreciate any feedback that might be helpful. |
#2
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I think in your own description it is obvious that the file is fine. I think
your query is misplaced in this discussion group. "Kishocat" wrote: I have designed and created a letterhead template for a client. I've printed it on several HP desktop printers and the graphics are excellent. My client has a Tek Phaser 850 DP and is having trouble getting the template to print--graphics have many background dots and slight color streaking. I had them contact Xerox for support and some drivers were upgraded. My client is still getting background dots and slight color streaking. Xerox had no problem printing the template file I gave them, but could not tell my client why their printer would not print it correctly. Has anyone out there ever experienced a problem like this? I've tried increasing the graphic's resolution--as high as 600 dpi--with no success. I'd appreciate any feedback that might be helpful. |
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