It happens everytime.

I have two computers in my office, a desktop and a laptop - both running
WinXP (all patches). I have a HP Color LaserJet 2600N attached to my desktop
via an USB cable.

I have made this printer shareable.

I connected my laptop to this shared printer.

All applications on my laptop print just fine on the attached network
printer but not MS Word (using Office XP; Word version 2002 - 10.2627.2625).
During the print, Word crashes, ("MS Word has encountered a problem and
needs to close...blah blah..") Upon checking the details of the error, it
lists ModName sr32.dll and version number (10.0.2627.0), among other things.
Word then shuts down, recovers the file and I am back to square one! Still
can't print!

I have done uninstall, reinstall, repair so many times but nothing has
worked. I also realized the same problem occurs with any Office application,
be it Excel or PowerPoint or Outlook.

I searched the net and thought I had found a solution (installing a dummy
printer on the laptop etc) but that did not resolve my problem. Since no
other program on the laptop has this problem, I assume it's an Office issue.

Please help resolve this problem. I am getting tired of emailing myself
those files that I need to print and then go to the desktop, receive the
email and then print!

Thanks,

Jenny Hamilton

Wrong newsgroup maybe?

"Jenny Hamilton" wrote in message
...
It happens everytime.

I have two computers in my office, a desktop and a laptop - both running
WinXP (all patches). I have a HP Color LaserJet 2600N attached to my
desktop via an USB cable.

I have made this printer shareable.

I connected my laptop to this shared printer.

All applications on my laptop print just fine on the attached network
printer but not MS Word (using Office XP; Word version 2002 -
10.2627.2625). During the print, Word crashes, ("MS Word has encountered a
problem and needs to close...blah blah..") Upon checking the details of
the error, it lists ModName sr32.dll and version number (10.0.2627.0),
among other things. Word then shuts down, recovers the file and I am back
to square one! Still can't print!

I have done uninstall, reinstall, repair so many times but nothing has
worked. I also realized the same problem occurs with any Office
application, be it Excel or PowerPoint or Outlook.

I searched the net and thought I had found a solution (installing a dummy
printer on the laptop etc) but that did not resolve my problem. Since no
other program on the laptop has this problem, I assume it's an Office
issue.

Please help resolve this problem. I am getting tired of emailing myself
those files that I need to print and then go to the desktop, receive the
email and then print!

Thanks,

Jenny Hamilton

The only Word newsgroup that would be remotely relevant would be
microsoft.public.word.printingfonts.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Jenny Hamilton" wrote in message
...
Wrong newsgroup maybe?

"Jenny Hamilton" wrote in message
...
It happens everytime.

I have two computers in my office, a desktop and a laptop - both running
WinXP (all patches). I have a HP Color LaserJet 2600N attached to my
desktop via an USB cable.

I have made this printer shareable.

I connected my laptop to this shared printer.

All applications on my laptop print just fine on the attached network
printer but not MS Word (using Office XP; Word version 2002 -
10.2627.2625). During the print, Word crashes, ("MS Word has encountered
a
problem and needs to close...blah blah..") Upon checking the details of
the error, it lists ModName sr32.dll and version number (10.0.2627.0),
among other things. Word then shuts down, recovers the file and I am
back
to square one! Still can't print!

I have done uninstall, reinstall, repair so many times but nothing has
worked. I also realized the same problem occurs with any Office
application, be it Excel or PowerPoint or Outlook.

I searched the net and thought I had found a solution (installing a
dummy
printer on the laptop etc) but that did not resolve my problem. Since no
other program on the laptop has this problem, I assume it's an Office
issue.

Please help resolve this problem. I am getting tired of emailing myself
those files that I need to print and then go to the desktop, receive the
email and then print!

Thanks,

Jenny Hamilton

Thanks Suzanne.

"Suzanne S. Barnhill" wrote in message
...
The only Word newsgroup that would be remotely relevant would be
microsoft.public.word.printingfonts.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
all may benefit.

"Jenny Hamilton" wrote in message
...
Wrong newsgroup maybe?

"Jenny Hamilton" wrote in message
...
It happens everytime.

I have two computers in my office, a desktop and a laptop - both
running
WinXP (all patches). I have a HP Color LaserJet 2600N attached to my
desktop via an USB cable.

I have made this printer shareable.

I connected my laptop to this shared printer.

All applications on my laptop print just fine on the attached network
printer but not MS Word (using Office XP; Word version 2002 -
10.2627.2625). During the print, Word crashes, ("MS Word has
encountered
a
problem and needs to close...blah blah..") Upon checking the details of
the error, it lists ModName sr32.dll and version number (10.0.2627.0),
among other things. Word then shuts down, recovers the file and I am
back
to square one! Still can't print!

I have done uninstall, reinstall, repair so many times but nothing has
worked. I also realized the same problem occurs with any Office
application, be it Excel or PowerPoint or Outlook.

I searched the net and thought I had found a solution (installing a
dummy
printer on the laptop etc) but that did not resolve my problem. Since
no
other program on the laptop has this problem, I assume it's an Office
issue.

Please help resolve this problem. I am getting tired of emailing myself
those files that I need to print and then go to the desktop, receive
the
email and then print!

Thanks,

Jenny Hamilton