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Word file won't open - stumped
Several of my clients have complained that word files that we email or
leapfile won't open for them. I haven't actually experienced this problem personally, but the volume of clients reporting this problem seems to be increasing. They complain that when they try to open the document that they get a endless spinning hourglass. Has anyone experienced this or know a reason why this is happening. Better yet does anyone know how to resolve this problem? A major suspect is the report template attached to the document, though tests emailing files to my personal computer haven't resulted in the template being a problem. |
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