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#1
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Shard Word Templates Locking
I have a situation where any user that opens a shared template may lock the
template for other users. All corporate templates are stored in a read only location on a file server. Most documents around the department are based on these shared templates. We provide Word 2000 through a Farm of Windows 2000 Citrix Terminal Servers. When a user calls with a locked template I've noticed through the file server tools that another user has a lock on that same corporate template indicating a 3 lock. When I free the lock it fixes the issue for all users until it happens again. I found the following article with the same issue. This user explains the same problem with more detail but no solution. http://www.freelists.org/archives/wi.../msg00175.html |
#2
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Hi Misty,
Try asking this in the word.setup.networking newsgroup, where you're more likely to run into "pros" with networking experience. For my part, I'd suggest *testing* whether freeing the templates folder for read/WRITE permissions doesn't help? Word usually needs to be able to create temp files, that will lock files, and odd problems can crop up when this doesn't work properly. I have a situation where any user that opens a shared template may lock the template for other users. All corporate templates are stored in a read only location on a file server. Most documents around the department are based on these shared templates. We provide Word 2000 through a Farm of Windows 2000 Citrix Terminal Servers. When a user calls with a locked template I've noticed through the file server tools that another user has a lock on that same corporate template indicating a 3 lock. When I free the lock it fixes the issue for all users until it happens again. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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