I'm using Outlook 2003 with Word 2003 as the e-mail editor. If I add the
format painter button to the toolbar using View | Toolbars | Customize, it
only stays on the toolbar until I close outlook.

I tried renaming and rebuilding outcmd.dat, but it didn't help. I'm not
sure where this toolbar information is stored, Outlook or Word?

Any help that anyone could give me would be greatly appreciated.

The Format Painter is a Word command.

From the FAQ:

28. I can't save my customizations - AutoText, menus, etc.
Can't save normal.dot...
If you have Adobe Acrobat 7 installed see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm.
Otherwise, hold down the Shift key when selecting the File
menu and select Save All.
See also http://www.adobe.com/support/techdocs/331259.html.

Hope this helps,
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
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"David" wrote in message
...
I'm using Outlook 2003 with Word 2003 as the e-mail editor. If I add the
format painter button to the toolbar using View | Toolbars | Customize, it
only stays on the toolbar until I close outlook.

I tried renaming and rebuilding outcmd.dat, but it didn't help. I'm not
sure where this toolbar information is stored, Outlook or Word?

Any help that anyone could give me would be greatly appreciated.

I found the problem:

If you have Adobe Acrobat Pro installed, it messes up the toolbars. The
workaround is:

- Change the toolbars as you'd like
- with the "shift" key held dow, select File | Save All

Thats it!

"David" wrote:

I'm using Outlook 2003 with Word 2003 as the e-mail editor. If I add the
format painter button to the toolbar using View | Toolbars | Customize, it
only stays on the toolbar until I close outlook.

I tried renaming and rebuilding outcmd.dat, but it didn't help. I'm not
sure where this toolbar information is stored, Outlook or Word?

Any help that anyone could give me would be greatly appreciated.