[Maggie]

When I place my curser on any toolbar icon the text description will not
appear. I understand about checking "show screentips on toolbars"; the
problem is since we upgraded to XP I have to go in everyday and check the
box. It doesn't stay checked anymore. The folks who take care of our
equipment haven't been able to figure it out either.

[Suzanne S. Barnhill]

If your settings are not being saved, the problem could be a corrupted Word
Data key in the Windows Registry (see
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm for the fix), or it
could be a conflict with a poorly written add-in. Or it could be that the
company IT people are resetting some defined defaults at startup. If your IT
people don't understand the problem, my money would be on an add-in.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Maggie" wrote in message
...
When I place my curser on any toolbar icon the text description will not
appear. I understand about checking "show screentips on toolbars"; the
problem is since we upgraded to XP I have to go in everyday and check the
box. It doesn't stay checked anymore. The folks who take care of our
equipment haven't been able to figure it out either.

[Maggie]

Thanks Suzanne, I'll have our IT person look at these options. I hope this is
it.

"Suzanne S. Barnhill" wrote:

If your settings are not being saved, the problem could be a corrupted Word
Data key in the Windows Registry (see
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm for the fix), or it
could be a conflict with a poorly written add-in. Or it could be that the
company IT people are resetting some defined defaults at startup. If your IT
people don't understand the problem, my money would be on an add-in.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Maggie" wrote in message
...
When I place my curser on any toolbar icon the text description will not
appear. I understand about checking "show screentips on toolbars"; the
problem is since we upgraded to XP I have to go in everyday and check the
box. It doesn't stay checked anymore. The folks who take care of our
equipment haven't been able to figure it out either.