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#1
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Word crashes
Somebody must be able to help me - I'm still struggling with certain
documents that cause Word (2003/XP) to hang when trying to open. It seems to be linked to the fact that they use a different template. My other PC (same configuration, no special template installed) has no such problem, and opens the offending documents quite normally, and I have no problem with any other documents. I've tried deleting normal.dot (which reinstates itself as usual) but with no improvement. Help!!!! |
#2
Posted to microsoft.public.word.docmanagement
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Word crashes
Are you able to open the other template on which the documents are based, or
is that corrupt? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Tab wrote: Somebody must be able to help me - I'm still struggling with certain documents that cause Word (2003/XP) to hang when trying to open. It seems to be linked to the fact that they use a different template. My other PC (same configuration, no special template installed) has no such problem, and opens the offending documents quite normally, and I have no problem with any other documents. I've tried deleting normal.dot (which reinstates itself as usual) but with no improvement. Help!!!! |
#3
Posted to microsoft.public.word.docmanagement
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Word crashes
Hi Graham,
I haven't tried to open the template (I assume it's not corrupt, I think other colleagues use it) I guess I could try installing it alongside my normal.dot template, but my other PC opens the 'problem' documents quite happily without the special template and so I'm wondering what the 'proper' solution is. Ironically this template does nothing special (doesn't run macros or whatever), it was just used to standardise a document layout and when my colleague changes to a normal.dot template it isn't affected. "Graham Mayor" wrote: Are you able to open the other template on which the documents are based, or is that corrupt? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Tab wrote: Somebody must be able to help me - I'm still struggling with certain documents that cause Word (2003/XP) to hang when trying to open. It seems to be linked to the fact that they use a different template. My other PC (same configuration, no special template installed) has no such problem, and opens the offending documents quite normally, and I have no problem with any other documents. I've tried deleting normal.dot (which reinstates itself as usual) but with no improvement. Help!!!! |
#4
Posted to microsoft.public.word.docmanagement
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Word crashes
If you are satisfied that the template is OK and that your documents open
correctly on other PCs, then see http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. and update or reinstall the printer driver. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Tab wrote: Hi Graham, I haven't tried to open the template (I assume it's not corrupt, I think other colleagues use it) I guess I could try installing it alongside my normal.dot template, but my other PC opens the 'problem' documents quite happily without the special template and so I'm wondering what the 'proper' solution is. Ironically this template does nothing special (doesn't run macros or whatever), it was just used to standardise a document layout and when my colleague changes to a normal.dot template it isn't affected. "Graham Mayor" wrote: Are you able to open the other template on which the documents are based, or is that corrupt? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Tab wrote: Somebody must be able to help me - I'm still struggling with certain documents that cause Word (2003/XP) to hang when trying to open. It seems to be linked to the fact that they use a different template. My other PC (same configuration, no special template installed) has no such problem, and opens the offending documents quite normally, and I have no problem with any other documents. I've tried deleting normal.dot (which reinstates itself as usual) but with no improvement. Help!!!! |
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