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#1
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Help unable to open email envelope
hi all, help please if possible senario is as follows:-
We have a application that only works with Word 2002, however users (as they do) require Ouitlook 2003 loaded from our SBS 2003. If I load Office XP SBS except Word then Outlook 2003 (from SBS server) when I choose from file, send to, mail reciprent I get the error Unable to load email envelope appear. I have tried to uninstall Office but things get left behind so I cant do a clean reinstall and I dont relish relaoding Windows XP Pro again and Office again, so has anybody seen this message an have a fix. All service pacs are up to date. any help appreciated Peter -- Best regards Peter |
#2
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Help unable to open email envelope
In order to use Outlook as a mail client for Word, the versions must be the
same: Outlook 2002 with Word 2002, Outlook 2003 with Word 2003. From your problem description, I suspect you already knew that. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Peter" wrote in message ... hi all, help please if possible senario is as follows:- We have a application that only works with Word 2002, however users (as they do) require Ouitlook 2003 loaded from our SBS 2003. If I load Office XP SBS except Word then Outlook 2003 (from SBS server) when I choose from file, send to, mail reciprent I get the error Unable to load email envelope appear. I have tried to uninstall Office but things get left behind so I cant do a clean reinstall and I dont relish relaoding Windows XP Pro again and Office again, so has anybody seen this message an have a fix. All service pacs are up to date. any help appreciated Peter -- Best regards Peter |
#3
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Help unable to open email envelope
Strangely I have it working on two other systems but i dont know quite how I
managed it! My head hurts LOL -- Best regards Peter "Peter" wrote: hi all, help please if possible senario is as follows:- We have a application that only works with Word 2002, however users (as they do) require Ouitlook 2003 loaded from our SBS 2003. If I load Office XP SBS except Word then Outlook 2003 (from SBS server) when I choose from file, send to, mail reciprent I get the error Unable to load email envelope appear. I have tried to uninstall Office but things get left behind so I cant do a clean reinstall and I dont relish relaoding Windows XP Pro again and Office again, so has anybody seen this message an have a fix. All service pacs are up to date. any help appreciated Peter -- Best regards Peter |
#4
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Help unable to open email envelope
Me again, i have now installed Outlook 2002, to be the same as the word
version and now still get same message. I think its time to wipe and reload everything from scratch. sorry Microsoft but will need new activation key, ahh well -- Best regards Peter "Peter" wrote: hi all, help please if possible senario is as follows:- We have a application that only works with Word 2002, however users (as they do) require Ouitlook 2003 loaded from our SBS 2003. If I load Office XP SBS except Word then Outlook 2003 (from SBS server) when I choose from file, send to, mail reciprent I get the error Unable to load email envelope appear. I have tried to uninstall Office but things get left behind so I cant do a clean reinstall and I dont relish relaoding Windows XP Pro again and Office again, so has anybody seen this message an have a fix. All service pacs are up to date. any help appreciated Peter -- Best regards Peter |
#5
Posted to microsoft.public.word.docmanagement
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Help unable to open email envelope
I could certainly be wrong about this. I know you can't use the Outlook
address book in Word unless the versions match, so I assumed that perhaps the "envelope" problem was the same issue. I actually use OE for email, so what do I know? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Peter" wrote in message ... Me again, i have now installed Outlook 2002, to be the same as the word version and now still get same message. I think its time to wipe and reload everything from scratch. sorry Microsoft but will need new activation key, ahh well -- Best regards Peter "Peter" wrote: hi all, help please if possible senario is as follows:- We have a application that only works with Word 2002, however users (as they do) require Ouitlook 2003 loaded from our SBS 2003. If I load Office XP SBS except Word then Outlook 2003 (from SBS server) when I choose from file, send to, mail reciprent I get the error Unable to load email envelope appear. I have tried to uninstall Office but things get left behind so I cant do a clean reinstall and I dont relish relaoding Windows XP Pro again and Office again, so has anybody seen this message an have a fix. All service pacs are up to date. any help appreciated Peter -- Best regards Peter |
#6
Posted to microsoft.public.word.docmanagement
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Help unable to open email envelope
Hi Suzanne, looks like you are right, same versions work fine, mix it and
its goodnight! (I am still sure I managed it on a couple of machine or I might be going crazy, but I'll check) -- Best regards Peter "Peter" wrote: hi all, help please if possible senario is as follows:- We have a application that only works with Word 2002, however users (as they do) require Ouitlook 2003 loaded from our SBS 2003. If I load Office XP SBS except Word then Outlook 2003 (from SBS server) when I choose from file, send to, mail reciprent I get the error Unable to load email envelope appear. I have tried to uninstall Office but things get left behind so I cant do a clean reinstall and I dont relish relaoding Windows XP Pro again and Office again, so has anybody seen this message an have a fix. All service pacs are up to date. any help appreciated Peter -- Best regards Peter |
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