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#1
Posted to microsoft.public.word.newusers
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Re-installing WORD
Hi,
My daughter had a serious trouble on her computer and had to get a new computer. The new computer is up and running and she'd like to install WORD on the new box. She doesn't have her product key (unfortunately not saved). Is there some way she can get that key? Thanks, ... Fred |
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#2
Posted to microsoft.public.word.newusers
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Re-installing WORD
Did Word come with her old computer or did you buy it from your local Olde
Software Shoppe? What version of Word is it? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "bayskater" wrote in message ... Hi, My daughter had a serious trouble on her computer and had to get a new computer. The new computer is up and running and she'd like to install WORD on the new box. She doesn't have her product key (unfortunately not saved). Is there some way she can get that key? Thanks, ... Fred |
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#3
Posted to microsoft.public.word.newusers
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Re-installing WORD
"JoAnn Paules [MVP]" wrote in message ... Did Word come with her old computer or did you buy it from your local Olde Software Shoppe? What version of Word is it? -- JoAnn Paules MVP Microsoft [Publisher] Thanks, JoAnn, I'll check and get back on this. Fred ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "bayskater" wrote in message ... Hi, My daughter had a serious trouble on her computer and had to get a new computer. The new computer is up and running and she'd like to install WORD on the new box. She doesn't have her product key (unfortunately not saved). Is there some way she can get that key? Thanks, ... Fred |
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#4
Posted to microsoft.public.word.newusers
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Re-installing WORD
Reply to Jo Ann:
Her version of WORD is 2003 Office - Student and Teachers and it did NOT come with her computer. She bought it separate at a computer store. The old and new computers use Windows XP. She cannot boot up her old computer, which is an E-machines T6520 Any hope? Thanks, ... Fred "JoAnn Paules [MVP]" wrote in message ... Did Word come with her old computer or did you buy it from your local Olde Software Shoppe? What version of Word is it? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "bayskater" wrote in message ... Hi, My daughter had a serious trouble on her computer and had to get a new computer. The new computer is up and running and she'd like to install WORD on the new box. She doesn't have her product key (unfortunately not saved). Is there some way she can get that key? Thanks, ... Fred |
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#5
Posted to microsoft.public.word.newusers
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Re-installing WORD
How to obtain a new product key - see
http://support.microsoft.com/?kbid=823570 -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org bayskater wrote: Reply to Jo Ann: Her version of WORD is 2003 Office - Student and Teachers and it did NOT come with her computer. She bought it separate at a computer store. The old and new computers use Windows XP. She cannot boot up her old computer, which is an E-machines T6520 Any hope? Thanks, ... Fred "JoAnn Paules [MVP]" wrote in message ... Did Word come with her old computer or did you buy it from your local Olde Software Shoppe? What version of Word is it? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "bayskater" wrote in message ... Hi, My daughter had a serious trouble on her computer and had to get a new computer. The new computer is up and running and she'd like to install WORD on the new box. She doesn't have her product key (unfortunately not saved). Is there some way she can get that key? Thanks, ... Fred |
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#6
Posted to microsoft.public.word.newusers
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Re-installing WORD
In that case, see “How to Obtain a New Product Key for Office Program Setup”
http://support.microsoft.com/?kbid=823570 -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "bayskater" wrote in message ... Reply to Jo Ann: Her version of WORD is 2003 Office - Student and Teachers and it did NOT come with her computer. She bought it separate at a computer store. The old and new computers use Windows XP. She cannot boot up her old computer, which is an E-machines T6520 Any hope? Thanks, ... Fred "JoAnn Paules [MVP]" wrote in message ... Did Word come with her old computer or did you buy it from your local Olde Software Shoppe? What version of Word is it? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "bayskater" wrote in message ... Hi, My daughter had a serious trouble on her computer and had to get a new computer. The new computer is up and running and she'd like to install WORD on the new box. She doesn't have her product key (unfortunately not saved). Is there some way she can get that key? Thanks, ... Fred |
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#7
Posted to microsoft.public.word.newusers
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Re-installing WORD
Okie-dokie.
How to obtain a new product key for Office program setup http://support.microsoft.com/default...b;en-us;823570 If the program was preinstalled on the computer, Microsoft would not have helped her. Since she got a retail version, they will. A fast phone call should do the trick. After she gets the answer, I would recommend putting that number in a safe location...and remember where that location is! ;-) -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "bayskater" wrote in message ... Reply to Jo Ann: Her version of WORD is 2003 Office - Student and Teachers and it did NOT come with her computer. She bought it separate at a computer store. The old and new computers use Windows XP. She cannot boot up her old computer, which is an E-machines T6520 Any hope? Thanks, ... Fred "JoAnn Paules [MVP]" wrote in message ... Did Word come with her old computer or did you buy it from your local Olde Software Shoppe? What version of Word is it? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "bayskater" wrote in message ... Hi, My daughter had a serious trouble on her computer and had to get a new computer. The new computer is up and running and she'd like to install WORD on the new box. She doesn't have her product key (unfortunately not saved). Is there some way she can get that key? Thanks, ... Fred |
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#8
Posted to microsoft.public.word.newusers
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Re-installing WORD
"JoAnn Paules [MVP]" wrote in message ... Okie-dokie. How to obtain a new product key for Office program setup http://support.microsoft.com/default...b;en-us;823570 If the program was preinstalled on the computer, Microsoft would not have helped her. Since she got a retail version, they will. A fast phone call should do the trick. After she gets the answer, I would recommend putting that number in a safe location...and remember where that location is! ;-) -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "bayskater" wrote in message ... Reply to Jo Ann: Her version of WORD is 2003 Office - Student and Teachers and it did NOT come with her computer. She bought it separate at a computer store. The old and new computers use Windows XP. She cannot boot up her old computer, which is an E-machines T6520 Any hope? Thanks, ... Fred "JoAnn Paules [MVP]" wrote in message ... Did Word come with her old computer or did you buy it from your local Olde Software Shoppe? What version of Word is it? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "bayskater" wrote in message ... Hi, My daughter had a serious trouble on her computer and had to get a new computer. The new computer is up and running and she'd like to install WORD on the new box. She doesn't have her product key (unfortunately not saved). Is there some way she can get that key? Thanks, ... Fred 2003 Office - Student and Teachers Hi JoAnn, Thanks, I'll pass that info to my daughter. I noticed at that site you gave that the list of programs that it applies to does not include 2003 Office - Student and Teachers. Will that be a problem ,do you think? Thanks, Fred |
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#9
Posted to microsoft.public.word.newusers
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Re-installing WORD
I don't know. Office STE is just a special kind of Office Standard. As long
as it's a retail version, she has a much better chance of getting help. The only "out" I can think of is that it's a reduced cost version so there may be a reduced level of support. But PLEASE call. -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "bayskater" wrote in message ... "JoAnn Paules [MVP]" wrote in message ... Okie-dokie. How to obtain a new product key for Office program setup http://support.microsoft.com/default...b;en-us;823570 If the program was preinstalled on the computer, Microsoft would not have helped her. Since she got a retail version, they will. A fast phone call should do the trick. After she gets the answer, I would recommend putting that number in a safe location...and remember where that location is! ;-) -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "bayskater" wrote in message ... Reply to Jo Ann: Her version of WORD is 2003 Office - Student and Teachers and it did NOT come with her computer. She bought it separate at a computer store. The old and new computers use Windows XP. She cannot boot up her old computer, which is an E-machines T6520 Any hope? Thanks, ... Fred "JoAnn Paules [MVP]" wrote in message ... Did Word come with her old computer or did you buy it from your local Olde Software Shoppe? What version of Word is it? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "bayskater" wrote in message ... Hi, My daughter had a serious trouble on her computer and had to get a new computer. The new computer is up and running and she'd like to install WORD on the new box. She doesn't have her product key (unfortunately not saved). Is there some way she can get that key? Thanks, ... Fred 2003 Office - Student and Teachers Hi JoAnn, Thanks, I'll pass that info to my daughter. I noticed at that site you gave that the list of programs that it applies to does not include 2003 Office - Student and Teachers. Will that be a problem ,do you think? Thanks, Fred |
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