| Home |
| Search |
| Today's Posts |
|
#1
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Word 2007 has Stopped Working
We have a PC running Vista_Business version and Office 2007. Every time a
document is closed we receive the error message: Word has stopped working. Is there a way to fix this? I have searched the Support section of Microsoft.com and found this http://support.microsoft.com/kb/940791/EN-US. It doesn't seem to have helped. Still happening. Thank you for any input. -- marcia |
|
#2
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Word 2007 has Stopped Working
Try renaming the Normal.dotm template to OldNormal.dotm and then restart
Word. If that does not solve the problem, go to the Developer tab in Word and click on the Document Template button and then uncheck all of the Global templates and add-ins. If that solves the problem, you can add them back (check them) one by one until you identify the one that is causing the problem. -- Hope this helps, Doug Robbins - Word MVP Please reply only to the newsgroups unless you wish to obtain my services on a paid professional basis. "marcia" wrote in message ... We have a PC running Vista_Business version and Office 2007. Every time a document is closed we receive the error message: Word has stopped working. Is there a way to fix this? I have searched the Support section of Microsoft.com and found this http://support.microsoft.com/kb/940791/EN-US. It doesn't seem to have helped. Still happening. Thank you for any input. -- marcia |
|
#3
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Word 2007 has Stopped Working
Try renaming the Normal.dotm template to OldNormal.dotm and then restart Word. If that does not solve the problem, go to the Developer tab in Word and click on the Document Template button and then uncheck all of the Global templates and add-ins. If that solves the problem, you can add them back (check them) one by one until you identify the one that is causing the problem. -- Hope this helps, Doug Robbins - Word MVP Please reply only to the newsgroups unless you wish to obtain my services on a paid professional basis. "marcia" wrote in message ... We have a PC running Vista_Business version and Office 2007. Every time a document is closed we receive the error message: Word has stopped working. Is there a way to fix this? I have searched the Support section of Microsoft.com and found this http://support.microsoft.com/kb/940791/EN-US. It doesn't seem to have helped. Still happening. Thank you for any input. -- marcia |
|
#4
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Word 2007 has Stopped Working
Thanks. I'll give it a try and let you know if it works.
-- marcia "Doug Robbins - Word MVP" wrote: Try renaming the Normal.dotm template to OldNormal.dotm and then restart Word. If that does not solve the problem, go to the Developer tab in Word and click on the Document Template button and then uncheck all of the Global templates and add-ins. If that solves the problem, you can add them back (check them) one by one until you identify the one that is causing the problem. -- Hope this helps, Doug Robbins - Word MVP Please reply only to the newsgroups unless you wish to obtain my services on a paid professional basis. "marcia" wrote in message ... We have a PC running Vista_Business version and Office 2007. Every time a document is closed we receive the error message: Word has stopped working. Is there a way to fix this? I have searched the Support section of Microsoft.com and found this http://support.microsoft.com/kb/940791/EN-US. It doesn't seem to have helped. Still happening. Thank you for any input. -- marcia |
|
#5
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Word 2007 has Stopped Working
Thanks. I'll give it a try and let you know if it works.
-- marcia "Doug Robbins - Word MVP" wrote: Try renaming the Normal.dotm template to OldNormal.dotm and then restart Word. If that does not solve the problem, go to the Developer tab in Word and click on the Document Template button and then uncheck all of the Global templates and add-ins. If that solves the problem, you can add them back (check them) one by one until you identify the one that is causing the problem. -- Hope this helps, Doug Robbins - Word MVP Please reply only to the newsgroups unless you wish to obtain my services on a paid professional basis. "marcia" wrote in message ... We have a PC running Vista_Business version and Office 2007. Every time a document is closed we receive the error message: Word has stopped working. Is there a way to fix this? I have searched the Support section of Microsoft.com and found this http://support.microsoft.com/kb/940791/EN-US. It doesn't seem to have helped. Still happening. Thank you for any input. -- marcia |
|
#6
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Word 2007 has Stopped Working
It worked.
Thank you -- marcia "marcia" wrote: Thanks. I'll give it a try and let you know if it works. -- marcia "Doug Robbins - Word MVP" wrote: Try renaming the Normal.dotm template to OldNormal.dotm and then restart Word. If that does not solve the problem, go to the Developer tab in Word and click on the Document Template button and then uncheck all of the Global templates and add-ins. If that solves the problem, you can add them back (check them) one by one until you identify the one that is causing the problem. -- Hope this helps, Doug Robbins - Word MVP Please reply only to the newsgroups unless you wish to obtain my services on a paid professional basis. "marcia" wrote in message ... We have a PC running Vista_Business version and Office 2007. Every time a document is closed we receive the error message: Word has stopped working. Is there a way to fix this? I have searched the Support section of Microsoft.com and found this http://support.microsoft.com/kb/940791/EN-US. It doesn't seem to have helped. Still happening. Thank you for any input. -- marcia |
|
#7
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Word 2007 has Stopped Working
It worked.
Thank you -- marcia "marcia" wrote: Thanks. I'll give it a try and let you know if it works. -- marcia "Doug Robbins - Word MVP" wrote: Try renaming the Normal.dotm template to OldNormal.dotm and then restart Word. If that does not solve the problem, go to the Developer tab in Word and click on the Document Template button and then uncheck all of the Global templates and add-ins. If that solves the problem, you can add them back (check them) one by one until you identify the one that is causing the problem. -- Hope this helps, Doug Robbins - Word MVP Please reply only to the newsgroups unless you wish to obtain my services on a paid professional basis. "marcia" wrote in message ... We have a PC running Vista_Business version and Office 2007. Every time a document is closed we receive the error message: Word has stopped working. Is there a way to fix this? I have searched the Support section of Microsoft.com and found this http://support.microsoft.com/kb/940791/EN-US. It doesn't seem to have helped. Still happening. Thank you for any input. -- marcia |
| Reply |
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Forum | |||
| Spell check stopped working in Word 2007 | Microsoft Word Help | |||
| Suddenly MS Word 2007 (inside Office 2007) stopped working. | Microsoft Word Help | |||
| Word has stopped working error (2007) known problem with BCM? | Microsoft Word Help | |||
| Microsoft Office Word has stopped working (2007) | Microsoft Word Help | |||
| my spell check stopped working for WORD 2007? | Page Layout | |||
Linear Mode
