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#1
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Cannot open Word 2000
I had to reinstall Word 2000 and now it will not open normally. It will open
when I use startrunwinword /a . When I try a normal opening with the menu icon, I get Word banner and then white screen. When I look at Task Manager it shows two copies of Word apparently trying to open at once. This all started when I "tried" Office 2007 Home & Student, did like like it and unistalled it. Then reinstalled Office 2000. Excel, Publisher, Outlook etc. all work fine. Word does not! -- Jerry P |
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#2
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Cannot open Word 2000
See http://word.mvps.org/FAQs/AppErrors/...artingWord.htm
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Jerry100.0" wrote in message ... I had to reinstall Word 2000 and now it will not open normally. It will open when I use startrunwinword /a . When I try a normal opening with the menu icon, I get Word banner and then white screen. When I look at Task Manager it shows two copies of Word apparently trying to open at once. This all started when I "tried" Office 2007 Home & Student, did like like it and unistalled it. Then reinstalled Office 2000. Excel, Publisher, Outlook etc. all work fine. Word does not! -- Jerry P |
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#3
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Cannot open Word 2000
So far no improvement. I even uninstalled everything related and used
Windows Installer Cleanup Utility. Then reinstalled everything. I removed all normal.dot files. I have no Norton Software ( I even used Norton's Cleanup software). I do not quite understand "startup path". The Word startup folder is empty. The path is C:\DOCUMENTS AND SETTINGS\GERALD PINSKY\APPLICATION DATA\MICROSOFT\WORD\STARTUP . -- Jerry P "Suzanne S. Barnhill" wrote: See http://word.mvps.org/FAQs/AppErrors/...artingWord.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Jerry100.0" wrote in message ... I had to reinstall Word 2000 and now it will not open normally. It will open when I use startrunwinword /a . When I try a normal opening with the menu icon, I get Word banner and then white screen. When I look at Task Manager it shows two copies of Word apparently trying to open at once. This all started when I "tried" Office 2007 Home & Student, did like like it and unistalled it. Then reinstalled Office 2000. Excel, Publisher, Outlook etc. all work fine. Word does not! -- Jerry P |
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#4
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Cannot open Word 2000
I also removed the registry keys indicated in the instruction. No change. I
have an opportunity to perchase a new copy of Office 2003, but it will probably be a waste of money if this problem cannot be solved. -- Jerry P "Suzanne S. Barnhill" wrote: See http://word.mvps.org/FAQs/AppErrors/...artingWord.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Jerry100.0" wrote in message ... I had to reinstall Word 2000 and now it will not open normally. It will open when I use startrunwinword /a . When I try a normal opening with the menu icon, I get Word banner and then white screen. When I look at Task Manager it shows two copies of Word apparently trying to open at once. This all started when I "tried" Office 2007 Home & Student, did like like it and unistalled it. Then reinstalled Office 2000. Excel, Publisher, Outlook etc. all work fine. Word does not! -- Jerry P |
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#5
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Cannot open Word 2000
If it will startup in its safe mode (the A switch) then the problem is
related to the associated personalisations - in order of likelihood 1. The normal template (rename or delete normal.dot from the user templates folder) 2. Addins (remove any add-ins present) 3. The data key in the registry (delete or rename the data key for Word 9.0) 4. The printer driver.(Reinstall and/or update the printer driver) Ensure there are no orphan temporary files http://www.gmayor.com/what_to_do_when_word_crashes.htm and repair Word using setup on the installation disc before restarting. What is it that you don't understand about the startup folders? Word makes use of two startup folders and both are covered in the linked page http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Jerry100.0 wrote: So far no improvement. I even uninstalled everything related and used Windows Installer Cleanup Utility. Then reinstalled everything. I removed all normal.dot files. I have no Norton Software ( I even used Norton's Cleanup software). I do not quite understand "startup path". The Word startup folder is empty. The path is C:\DOCUMENTS AND SETTINGS\GERALD PINSKY\APPLICATION DATA\MICROSOFT\WORD\STARTUP . See -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Jerry100.0" wrote in message ... I had to reinstall Word 2000 and now it will not open normally. It will open when I use startrunwinword /a . When I try a normal opening with the menu icon, I get Word banner and then white screen. When I look at Task Manager it shows two copies of Word apparently trying to open at once. This all started when I "tried" Office 2007 Home & Student, did like like it and unistalled it. Then reinstalled Office 2000. Excel, Publisher, Outlook etc. all work fine. Word does not! -- Jerry P |
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