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#1
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HP psc 2350 stalls during printing from Word 2002?
My new HP PSC 2350 all-in-one printer works fine with all other apps I have
tried (copying, scanning, printing from PSElements), but stalls after printing only one line of text from Word 2002. Have tried online help from HP to no avail. |
#2
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I first try and install all updates for Windows and Office, then update the
HP printer and restart your pc. Should work just fine now. -- Top Notch Admin "FlyBri" wrote: My new HP PSC 2350 all-in-one printer works fine with all other apps I have tried (copying, scanning, printing from PSElements), but stalls after printing only one line of text from Word 2002. Have tried online help from HP to no avail. |
#3
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I have the exact same printer...it works great in all versions of Word
that I have on this system....2000, 2002, 2003. Is your printer plugged directly into the USB port or through a USB hub? If it's through a hub, try bypassing that once to test and plug it directly into your PC's USB port. If you have more than one, try another one. You might also want to test it by turning off background printing...either through Word's Tools Options Print dialog or directly on the Advanced tab of the printer properties. It could be that the information is timing out? Also, right click on the printer properties and check the driver to make sure you have the latest one (you'll have to go to the About tab to see the current version since the value it shows elsewhere is only "HP PSC 2350 Series" and doesn't show you the version unless you go into the About tab. You should also have an HP command center in your systray...you can run an auto update from there to ensure you have the latest version of everything. Good luck... Dian D. Chapman, Technical Consultant Microsoft MVP, MOS Certified Editor/TechTrax Ezine Free MS Tutorials: http://www.mousetrax.com/techtrax Free Word eBook: http://www.mousetrax.com/books.html Optimize your business docs: http://www.mousetrax.com/consulting Learn VBA the easy way: http://www.mousetrax.com/techcourses.html On Tue, 17 May 2005 16:09:02 -0700, FlyBri wrote: My new HP PSC 2350 all-in-one printer works fine with all other apps I have tried (copying, scanning, printing from PSElements), but stalls after printing only one line of text from Word 2002. Have tried online help from HP to no avail. |
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