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Why are autotext entries gone after every shutdown?
I created an autotext.dot and toolbars.dot template to store my autotext
entries and toolbar configurations. I stored them in my \STARTUP directory, and if I click on Tools...Templates & Add-Ins, I see they are there, so the templates are not in the wrong directory and Word is finding them upon launch. If I shut down Word and relaunch it, the entries are still there and work as expected. However, every time I shut down my PC and relaunch, the entries are missing. I'm using WinXP and Office 2003 on a new, two month old laptop and I have all current updates and SP2, and I am logged in with full administration rights. As a side note, because it may be the same problem (?), when I create a new email (I use Word as my editor), the toolbars are in awful positions, and when I move them around and start a new email, my changes don't matter. This has been going on forever (since before my laptop with mail tool bars, and since my laptop with the autotext entries). I really hope someone can help me or point me in the right direction. Searching MS Support and Google have turned up nothing that has helped. Thank you and best regards, Keith |
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