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#1
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Mail Merge crashes in Word 2003
We are running XP Operating System, Word 2003, and Hummingbird DM 5. Each
time I am moving through the Wizard steps in either Letters or Labels, Microsoft Word crashes. "Encountered an Error". Is this a known issue? Any help is GREATLY appreciated! Sue |
#2
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I haven't heard of the error or Hummingbird DM 5. At which step of the
Wizard does it crash? Are you able to create a mailmerge if you use a Word document or Excel spreadsheet as the datasource? See the article "Creating a Mail Merge Data Source" at: http://word.mvps.org/FAQs/MailMerge/...DataSource.htm Also, instead of using the wizard, turn on the mailmerge toolbar via ViewToolbars -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Sue Hughes" wrote in message ... We are running XP Operating System, Word 2003, and Hummingbird DM 5. Each time I am moving through the Wizard steps in either Letters or Labels, Microsoft Word crashes. "Encountered an Error". Is this a known issue? Any help is GREATLY appreciated! Sue |
#3
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DM is our document management system. The error occurs when I use a Word data
source that has been save in the DM system. I'm going to try a data source that has been saved locally. "Doug Robbins" wrote: I haven't heard of the error or Hummingbird DM 5. At which step of the Wizard does it crash? Are you able to create a mailmerge if you use a Word document or Excel spreadsheet as the datasource? See the article "Creating a Mail Merge Data Source" at: http://word.mvps.org/FAQs/MailMerge/...DataSource.htm Also, instead of using the wizard, turn on the mailmerge toolbar via ViewToolbars -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Sue Hughes" wrote in message ... We are running XP Operating System, Word 2003, and Hummingbird DM 5. Each time I am moving through the Wizard steps in either Letters or Labels, Microsoft Word crashes. "Encountered an Error". Is this a known issue? Any help is GREATLY appreciated! Sue |
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