When printing a document with track changes balloons, they are legible on the
screen but when printing the balloons are blacked out.. any suggestions?

Sorry, forgot some information... I am using 2003 version. This is actually
happening on a co-workers computer. When I print the document from my
computer the balloon text is completely fine but when she prints it the
balloon is black and you cannot see the text. All of our printers are on the
same network and the setting on them are the same, so I assume it is a
setting on her computer. We have checked all the usual places and her
settings and mine are the same. Could really use any suggestions here.

"vicki in SantaBarbara" wrote:

When printing a document with track changes balloons, they are legible on the
screen but when printing the balloons are blacked out.. any suggestions?

Is your co-working using a different printer driver? Even though you
may be using the same printer, the printer driver, typically installed
on the workstation, is what sends the information to the printer. You
might try updating the printer driver and see if that resolves the
issue.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"vicki in SantaBarbara"
wrote in message
...
Sorry, forgot some information... I am using 2003 version. This is
actually
happening on a co-workers computer. When I print the document from
my
computer the balloon text is completely fine but when she prints it
the
balloon is black and you cannot see the text. All of our printers
are on the
same network and the setting on them are the same, so I assume it is
a
setting on her computer. We have checked all the usual places and
her
settings and mine are the same. Could really use any suggestions
here.

"vicki in SantaBarbara" wrote:

When printing a document with track changes balloons, they are
legible on the
screen but when printing the balloons are blacked out.. any
suggestions?

I will check on that, but she has no other problems with printing anything
else.

"Beth Melton" wrote:

Is your co-working using a different printer driver? Even though you
may be using the same printer, the printer driver, typically installed
on the workstation, is what sends the information to the printer. You
might try updating the printer driver and see if that resolves the
issue.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"vicki in SantaBarbara"
wrote in message
...
Sorry, forgot some information... I am using 2003 version. This is
actually
happening on a co-workers computer. When I print the document from
my
computer the balloon text is completely fine but when she prints it
the
balloon is black and you cannot see the text. All of our printers
are on the
same network and the setting on them are the same, so I assume it is
a
setting on her computer. We have checked all the usual places and
her
settings and mine are the same. Could really use any suggestions
here.

"vicki in SantaBarbara" wrote:

When printing a document with track changes balloons, they are
legible on the
screen but when printing the balloons are blacked out.. any
suggestions?