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#1
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Will not print address on envelope
I have a user that uses a HP Color Laserjet 1500 and when she tries to print
envelopes, the address and the return address does not print. She can pick any size envelope and it will not print. What option can I try to fix this problem. -- POB |
#2
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Will not print address on envelope
Does the envelope go through the printer? or does nothing happen when she
prints. Check the formatting of the font in the Envelope Address style to make sure that it is not set to white. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "POB" wrote in message ... I have a user that uses a HP Color Laserjet 1500 and when she tries to envelopes, the address and the return address does not print. She can pick any size envelope and it will not print. What option can I try to fix this problem. -- POB |
#3
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Will not print address on envelope
The envelope goes through the printer but nothing is printed on the envelope.
-- POB "POB" wrote: I have a user that uses a HP Color Laserjet 1500 and when she tries to print envelopes, the address and the return address does not print. She can pick any size envelope and it will not print. What option can I try to fix this problem. -- POB |
#4
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Will not print address on envelope
Maybe it is a problem with the position in which the envelopes are fed to
the printer. If a full sized sheet of paper is fed, does anything print on it? If not, then it is almost certainly, something to do with the formatting of the font in the styles that are used for the envelope address and return address. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "POB" wrote in message ... The envelope goes through the printer but nothing is printed on the envelope. -- POB "POB" wrote: I have a user that uses a HP Color Laserjet 1500 and when she tries to envelopes, the address and the return address does not print. She can pick any size envelope and it will not print. What option can I try to fix this problem. -- POB |
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