I am trying to send out a mail merge from info in an Access database. The
first time i did it it worked fine. Now it doesn't work.

When my first merge was completed, I closed Word and Access. I went into
Outlook. In Outlook, I check my sent items, and the mail merge records all
appeared.
I closed Outlook.

The next day I went into Access. In Access, I changed the criteria of the
query which provides the info in question. The field
names did not change, nor did the query name change. I then closed Access.

I opened Word and ran the mail merge again. All of the new records
[reflecting the criteria change] appeared. I went thru the mail merge
process. I closed word. I opened Outlook and none of the new records
appeared. I checked with one of the proposed email recipents and they did not
recieve the email.

I have also tried to run a new mail merge. From scratch using a new
database, and new word document. That did not work.

Please help.

Two issues have popped up from time to time in this area, and I don't think
anyone has ever identified the cause or found a reliable solution:
a. merge to e-mail just disappears
b. merge to e-mail gets stuck in the Outbox

In the past, I've usually tried to get people to enquire in one of the
Outlook groups, but unfortunately, no-one ever appears to have persevered
and provided the information the Outlook people have asked for.

Although I've come across (a) in the past, I haven't seen it for a long time
(I don't do merge to e-mail often now). I do have problem (b). I suspect
this problem may be related to having more than one e-mail account that can
send e-mails. However, I have found that I can fix it either by running
SCANPST.EXE (on my system, it's in C:\Program Files\Common
Files\System\MSMAPI\1033), or by leaving a couple of messages in the Outbox.
It may be worth trying SCANPST even to try to fix problem (a).

Just my 2-cents worth...

Peter Jamieson

"zombeese" wrote in message
...
I am trying to send out a mail merge from info in an Access database. The
first time i did it it worked fine. Now it doesn't work.

When my first merge was completed, I closed Word and Access. I went into
Outlook. In Outlook, I check my sent items, and the mail merge records all
appeared.
I closed Outlook.

The next day I went into Access. In Access, I changed the criteria of the
query which provides the info in question. The field
names did not change, nor did the query name change. I then closed Access.

I opened Word and ran the mail merge again. All of the new records
[reflecting the criteria change] appeared. I went thru the mail merge
process. I closed word. I opened Outlook and none of the new records
appeared. I checked with one of the proposed email recipents and they did
not
recieve the email.

I have also tried to run a new mail merge. From scratch using a new
database, and new word document. That did not work.

Please help.

This did not work, but I can not give up. If anyone else has any other
suggestions PLEASE HELP!!!!!!


"Peter Jamieson" wrote:

Two issues have popped up from time to time in this area, and I don't think
anyone has ever identified the cause or found a reliable solution:
a. merge to e-mail just disappears
b. merge to e-mail gets stuck in the Outbox

In the past, I've usually tried to get people to enquire in one of the
Outlook groups, but unfortunately, no-one ever appears to have persevered
and provided the information the Outlook people have asked for.

Although I've come across (a) in the past, I haven't seen it for a long time
(I don't do merge to e-mail often now). I do have problem (b). I suspect
this problem may be related to having more than one e-mail account that can
send e-mails. However, I have found that I can fix it either by running
SCANPST.EXE (on my system, it's in C:\Program Files\Common
Files\System\MSMAPI\1033), or by leaving a couple of messages in the Outbox.
It may be worth trying SCANPST even to try to fix problem (a).

Just my 2-cents worth...

Peter Jamieson

"zombeese" wrote in message
...
I am trying to send out a mail merge from info in an Access database. The
first time i did it it worked fine. Now it doesn't work.

When my first merge was completed, I closed Word and Access. I went into
Outlook. In Outlook, I check my sent items, and the mail merge records all
appeared.
I closed Outlook.

The next day I went into Access. In Access, I changed the criteria of the
query which provides the info in question. The field
names did not change, nor did the query name change. I then closed Access.

I opened Word and ran the mail merge again. All of the new records
[reflecting the criteria change] appeared. I went thru the mail merge
process. I closed word. I opened Outlook and none of the new records
appeared. I checked with one of the proposed email recipents and they did
not
recieve the email.

I have also tried to run a new mail merge. From scratch using a new
database, and new word document. That did not work.

Please help.

This did not work

A shame, but I do not know what else you can try except drastic stuff such
as re-installing Office.

If I were you I would post the problem in an Outlook group also.

Does sending a single Word document via Outlook work?

Peter Jamieson

"zombeese" wrote in message
...
This did not work, but I can not give up. If anyone else has any other
suggestions PLEASE HELP!!!!!!


"Peter Jamieson" wrote:

Two issues have popped up from time to time in this area, and I don't
think
anyone has ever identified the cause or found a reliable solution:
a. merge to e-mail just disappears
b. merge to e-mail gets stuck in the Outbox

In the past, I've usually tried to get people to enquire in one of the
Outlook groups, but unfortunately, no-one ever appears to have persevered
and provided the information the Outlook people have asked for.

Although I've come across (a) in the past, I haven't seen it for a long
time
(I don't do merge to e-mail often now). I do have problem (b). I suspect
this problem may be related to having more than one e-mail account that
can
send e-mails. However, I have found that I can fix it either by running
SCANPST.EXE (on my system, it's in C:\Program Files\Common
Files\System\MSMAPI\1033), or by leaving a couple of messages in the
Outbox.
It may be worth trying SCANPST even to try to fix problem (a).

Just my 2-cents worth...

Peter Jamieson

"zombeese" wrote in message
...
I am trying to send out a mail merge from info in an Access database.
The
first time i did it it worked fine. Now it doesn't work.

When my first merge was completed, I closed Word and Access. I went
into
Outlook. In Outlook, I check my sent items, and the mail merge records
all
appeared.
I closed Outlook.

The next day I went into Access. In Access, I changed the criteria of
the
query which provides the info in question. The field
names did not change, nor did the query name change. I then closed
Access.

I opened Word and ran the mail merge again. All of the new records
[reflecting the criteria change] appeared. I went thru the mail merge
process. I closed word. I opened Outlook and none of the new records
appeared. I checked with one of the proposed email recipents and they
did
not
recieve the email.

I have also tried to run a new mail merge. From scratch using a new
database, and new word document. That did not work.

Please help.

I have posted a new question on this forum. Please don't respond to it. By
the way, I did a mail merge out of outlook, and that worked fine. Do you know
if Microsoft has some sort of paid help. My boss is just not accepting "it
doesn't work".

"Peter Jamieson" wrote:

This did not work

A shame, but I do not know what else you can try except drastic stuff such
as re-installing Office.

If I were you I would post the problem in an Outlook group also.

Does sending a single Word document via Outlook work?

Peter Jamieson

"zombeese" wrote in message
...
This did not work, but I can not give up. If anyone else has any other
suggestions PLEASE HELP!!!!!!


"Peter Jamieson" wrote:

Two issues have popped up from time to time in this area, and I don't
think
anyone has ever identified the cause or found a reliable solution:
a. merge to e-mail just disappears
b. merge to e-mail gets stuck in the Outbox

In the past, I've usually tried to get people to enquire in one of the
Outlook groups, but unfortunately, no-one ever appears to have persevered
and provided the information the Outlook people have asked for.

Although I've come across (a) in the past, I haven't seen it for a long
time
(I don't do merge to e-mail often now). I do have problem (b). I suspect
this problem may be related to having more than one e-mail account that
can
send e-mails. However, I have found that I can fix it either by running
SCANPST.EXE (on my system, it's in C:\Program Files\Common
Files\System\MSMAPI\1033), or by leaving a couple of messages in the
Outbox.
It may be worth trying SCANPST even to try to fix problem (a).

Just my 2-cents worth...

Peter Jamieson

"zombeese" wrote in message
...
I am trying to send out a mail merge from info in an Access database.
The
first time i did it it worked fine. Now it doesn't work.

When my first merge was completed, I closed Word and Access. I went
into
Outlook. In Outlook, I check my sent items, and the mail merge records
all
appeared.
I closed Outlook.

The next day I went into Access. In Access, I changed the criteria of
the
query which provides the info in question. The field
names did not change, nor did the query name change. I then closed
Access.

I opened Word and ran the mail merge again. All of the new records
[reflecting the criteria change] appeared. I went thru the mail merge
process. I closed word. I opened Outlook and none of the new records
appeared. I checked with one of the proposed email recipents and they
did
not
recieve the email.

I have also tried to run a new mail merge. From scratch using a new
database, and new word document. That did not work.

Please help.

Interesting that a mail merege out of Outlook worked OK, but it doesn't
immediately suggest an explanation or solution.

Do you know
if Microsoft has some sort of paid help.

They do - I would have a look at the support pages on the MS web site for
your country/area.

Peter Jamieson
"zombeese" wrote in message
...
I have posted a new question on this forum. Please don't respond to it. By
the way, I did a mail merge out of outlook, and that worked fine. Do you
know
if Microsoft has some sort of paid help. My boss is just not accepting "it
doesn't work".

"Peter Jamieson" wrote:

This did not work

A shame, but I do not know what else you can try except drastic stuff
such
as re-installing Office.

If I were you I would post the problem in an Outlook group also.

Does sending a single Word document via Outlook work?

Peter Jamieson

"zombeese" wrote in message
...
This did not work, but I can not give up. If anyone else has any other
suggestions PLEASE HELP!!!!!!


"Peter Jamieson" wrote:

Two issues have popped up from time to time in this area, and I don't
think
anyone has ever identified the cause or found a reliable solution:
a. merge to e-mail just disappears
b. merge to e-mail gets stuck in the Outbox

In the past, I've usually tried to get people to enquire in one of the
Outlook groups, but unfortunately, no-one ever appears to have
persevered
and provided the information the Outlook people have asked for.

Although I've come across (a) in the past, I haven't seen it for a
long
time
(I don't do merge to e-mail often now). I do have problem (b). I
suspect
this problem may be related to having more than one e-mail account
that
can
send e-mails. However, I have found that I can fix it either by
running
SCANPST.EXE (on my system, it's in C:\Program Files\Common
Files\System\MSMAPI\1033), or by leaving a couple of messages in the
Outbox.
It may be worth trying SCANPST even to try to fix problem (a).

Just my 2-cents worth...

Peter Jamieson

"zombeese" wrote in message
...
I am trying to send out a mail merge from info in an Access database.
The
first time i did it it worked fine. Now it doesn't work.

When my first merge was completed, I closed Word and Access. I went
into
Outlook. In Outlook, I check my sent items, and the mail merge
records
all
appeared.
I closed Outlook.

The next day I went into Access. In Access, I changed the criteria
of
the
query which provides the info in question. The field
names did not change, nor did the query name change. I then closed
Access.

I opened Word and ran the mail merge again. All of the new records
[reflecting the criteria change] appeared. I went thru the mail
merge
process. I closed word. I opened Outlook and none of the new records
appeared. I checked with one of the proposed email recipents and
they
did
not
recieve the email.

I have also tried to run a new mail merge. From scratch using a new
database, and new word document. That did not work.

Please help.