I'm having a problem opening word documents. I've created a new word
document and saved it. When I attempt to open the same docuement, I get the
following message "Word automatically saved changes to the Normal document
template". Then when I try to open it I get "MS Word can't import the
specified format. This feaure is not currently installed . Would you like
to install it now?". If I answer yes. I get a format not supported message.
When I try to exit Word my machine hangs. I spoke to a friend who said it
had to do with the Normal.dot file. I seached for it and could not find it.
Any ideas would be apprieciated?

In Word, click on Tools | Options | File Locations. Your normal.dot
file will be in the folder designated for "User Templates". It is a
hidden file in Word 2002 and 2003.

DW wrote:

I'm having a problem opening word documents. I've created a new word
document and saved it. When I attempt to open the same docuement, I get the
following message "Word automatically saved changes to the Normal document
template". Then when I try to open it I get "MS Word can't import the
specified format. This feaure is not currently installed . Would you like
to install it now?". If I answer yes. I get a format not supported message.
When I try to exit Word my machine hangs. I spoke to a friend who said it
had to do with the Normal.dot file. I seached for it and could not find it.
Any ideas would be apprieciated?

You might want to read this TechTrax article:

Normal.dot Template-Explained
http://pubs.logicalexpressions.com/P...cle.asp?ID=151

Dian D. Chapman, Technical Consultant
Microsoft MVP, MOS Certified
Editor/TechTrax Ezine

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On Thu, 27 Jan 2005 09:19:03 -0800, "?B?RFc=?="
wrote:

I'm having a problem opening word documents. I've created a new word
document and saved it. When I attempt to open the same docuement, I get the
following message "Word automatically saved changes to the Normal document
template". Then when I try to open it I get "MS Word can't import the
specified format. This feaure is not currently installed . Would you like
to install it now?". If I answer yes. I get a format not supported message.
When I try to exit Word my machine hangs. I spoke to a friend who said it
had to do with the Normal.dot file. I seached for it and could not find it.
Any ideas would be apprieciated?