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#1
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How do I unfreeze Word Options so I can scroll below Popular?
Hi.
I want to change some of my Word Options. I can get the Options menu up and amend any of the option on the openning ("popular") screen, but that is as far as I can get. Neither the mouse, arrow, or page down buttons work. Thanks for any advice. Gerard |
#2
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How do I unfreeze Word Options so I can scroll below Popular?
It seems likely that the Word data key in the registry is corrupt. If you
rename the key Word will create a new one HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org -----Original Message----- From: Gerard ] Posted At: 27 December 2008 20:47 Posted To: microsoft.public.word.docmanagement Conversation: How do I unfreeze Word Options so I can scroll below Popular? Subject: How do I unfreeze Word Options so I can scroll below Popular? Hi. I want to change some of my Word Options. I can get the Options menu up and amend any of the option on the openning ("popular") screen, but that is as far as I can get. Neither the mouse, arrow, or page down buttons work. Thanks for any advice. Gerard |
#3
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How do I unfreeze Word Options so I can scroll below Popular?
Thanks, Graham.
On looking through the different posts, I have discovered that quite a few people have had the same issue. For future readers, here are the instructions from another post so you know how to follow Graham's advice... To resolve this problem, delete the HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data registry subkey. To do this, follow these steps: 1. Exit all Office programs. 2. Click Start button 3. type regedit in the Start Search box, and then press ENTER. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. 4. Locate and then click the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data 5. On the Edit menu, click Delete, and then click Yes. 6. Exit Registry Editor. 7. Restart Word. "Graham Mayor" wrote: It seems likely that the Word data key in the registry is corrupt. If you rename the key Word will create a new one HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org -----Original Message----- From: Gerard ] Posted At: 27 December 2008 20:47 Posted To: microsoft.public.word.docmanagement Conversation: How do I unfreeze Word Options so I can scroll below Popular? Subject: How do I unfreeze Word Options so I can scroll below Popular? Hi. I want to change some of my Word Options. I can get the Options menu up and amend any of the option on the openning ("popular") screen, but that is as far as I can get. Neither the mouse, arrow, or page down buttons work. Thanks for any advice. Gerard |
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