I cannot access my templates in Word 2002 (through Microsoft Terminal
Server) the "usual" way. When I click on File, New, I see "New from
template" under "New Document" on the right side of the screen. But when I
click on "General Templates" absolutely nothing happens. No folder opens.
No error message. Nothing. (Although What's This tells me to click here to
use my templates) I checked File Locations to verify the location of the
templates and then I browsed to that location to confirm that, yes, my
templates are really there. The other buttons there (Templates on
Microsoft.com and Templates on my Web Sites) seem to work, although the
latter produces an error message (lack of memory, which is odd considering
that I don't have any websites, but that is not the point). The folder
location is set as c:\Documents & Settings\myname\Application
Data\Microsoft\Templates, where "myname" represents, well, my name on the
system. I had recently changed the location of the template folder to this
spot; it had previously been located on the network server which produced a
minor technical glitch that I fixed by relocating the folder. (I can
provide those details if they are pertinent)

Your user templates should not be in this folder but rather in a separate
folder outside of it. For more on the different kinds of templates, tabs on
the file new dialog, and locations of templates folders see
http://addbalance.com/usersguide/templates.htm.
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Joe McGuire" wrote in message
...
I cannot access my templates in Word 2002 (through Microsoft Terminal
Server) the "usual" way. When I click on File, New, I see "New from
template" under "New Document" on the right side of the screen. But when I
click on "General Templates" absolutely nothing happens. No folder opens.
No error message. Nothing. (Although What's This tells me to click here
to use my templates) I checked File Locations to verify the location of
the templates and then I browsed to that location to confirm that, yes, my
templates are really there. The other buttons there (Templates on
Microsoft.com and Templates on my Web Sites) seem to work, although the
latter produces an error message (lack of memory, which is odd considering
that I don't have any websites, but that is not the point). The folder
location is set as c:\Documents & Settings\myname\Application
Data\Microsoft\Templates, where "myname" represents, well, my name on the
system. I had recently changed the location of the template folder to this
spot; it had previously been located on the network server which produced a
minor technical glitch that I fixed by relocating the folder. (I can
provide those details if they are pertinent)

I take it that a FileNewDialog button didn't help?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Joe McGuire" wrote in message
...
I cannot access my templates in Word 2002 (through Microsoft Terminal
Server) the "usual" way. When I click on File, New, I see "New from
template" under "New Document" on the right side of the screen. But when
I
click on "General Templates" absolutely nothing happens. No folder opens.
No error message. Nothing. (Although What's This tells me to click here
to
use my templates) I checked File Locations to verify the location of the
templates and then I browsed to that location to confirm that, yes, my
templates are really there. The other buttons there (Templates on
Microsoft.com and Templates on my Web Sites) seem to work, although the
latter produces an error message (lack of memory, which is odd considering
that I don't have any websites, but that is not the point). The folder
location is set as c:\Documents & Settings\myname\Application
Data\Microsoft\Templates, where "myname" represents, well, my name on the
system. I had recently changed the location of the template folder to
this
spot; it had previously been located on the network server which produced
a
minor technical glitch that I fixed by relocating the folder. (I can
provide those details if they are pertinent)

No, it did not.

"Suzanne S. Barnhill" wrote in message
...
I take it that a FileNewDialog button didn't help?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
all may benefit.

"Joe McGuire" wrote in message
...
I cannot access my templates in Word 2002 (through Microsoft Terminal
Server) the "usual" way. When I click on File, New, I see "New from
template" under "New Document" on the right side of the screen. But when
I
click on "General Templates" absolutely nothing happens. No folder
opens.
No error message. Nothing. (Although What's This tells me to click here
to
use my templates) I checked File Locations to verify the location of the
templates and then I browsed to that location to confirm that, yes, my
templates are really there. The other buttons there (Templates on
Microsoft.com and Templates on my Web Sites) seem to work, although the
latter produces an error message (lack of memory, which is odd
considering
that I don't have any websites, but that is not the point). The folder
location is set as c:\Documents & Settings\myname\Application
Data\Microsoft\Templates, where "myname" represents, well, my name on the
system. I had recently changed the location of the template folder to
this
spot; it had previously been located on the network server which produced
a
minor technical glitch that I fixed by relocating the folder. (I can
provide those details if they are pertinent)

Thanks! Darnedest thing. When I went to check this problem before starting
on your suggestion the templates now seem to work just fine. Perhaps it was
some bizarre transient problem. If it recurs I will try your suggestion.
Meanwhile, the excellent paper to which you referred me seems to say that
the locatioin I am using is the default location for Word templates.

(I had previously set a location on the network server as the location of
the Word templates so that there would be but one set of templates for my
secretary and me to use either through Terminal Server or at our respective
workstations. Since Word was also my e-mail editor, the result seems to be
that mulitple instances of Word were running if I composed any e-mail
through Terminal Server. I have to leave my desktop workstation running
(with Outlook) so that my e-mail gets pushed to my cell phone/PDA. On
closing Word in that scenario I was prompted for accept changes to the
global template. And I knew from bitter experience that agreeing to
anything you don't understand in Word or agreeing to changes you think you
did not make is a bad move. )


"Charles Kenyon" wrote in message
...
Your user templates should not be in this folder but rather in a separate
folder outside of it. For more on the different kinds of templates, tabs
on the file new dialog, and locations of templates folders see
http://addbalance.com/usersguide/templates.htm.
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Joe McGuire" wrote in message
...
I cannot access my templates in Word 2002 (through Microsoft Terminal
Server) the "usual" way. When I click on File, New, I see "New from
template" under "New Document" on the right side of the screen. But when
I click on "General Templates" absolutely nothing happens. No folder
opens. No error message. Nothing. (Although What's This tells me to
click here to use my templates) I checked File Locations to verify the
location of the templates and then I browsed to that location to confirm
that, yes, my templates are really there. The other buttons there
(Templates on Microsoft.com and Templates on my Web Sites) seem to work,
although the latter produces an error message (lack of memory, which is
odd considering that I don't have any websites, but that is not the
point). The folder location is set as c:\Documents &
Settings\myname\Application Data\Microsoft\Templates, where "myname"
represents, well, my name on the system. I had recently changed the
location of the template folder to this spot; it had previously been
located on the network server which produced a minor technical glitch that
I fixed by relocating the folder. (I can provide those details if they
are pertinent)

You don't want to share the user templates folder. You do want to share the
workgroup templates folder. Both can be on a network server but it often
works best to have at least the user templates folder local.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.


"Joe McGuire" wrote in message
...
Thanks! Darnedest thing. When I went to check this problem before
starting on your suggestion the templates now seem to work just fine.
Perhaps it was some bizarre transient problem. If it recurs I will try
your suggestion. Meanwhile, the excellent paper to which you referred me
seems to say that the locatioin I am using is the default location for
Word templates.

(I had previously set a location on the network server as the location of
the Word templates so that there would be but one set of templates for my
secretary and me to use either through Terminal Server or at our
respective workstations. Since Word was also my e-mail editor, the result
seems to be that mulitple instances of Word were running if I composed any
e-mail through Terminal Server. I have to leave my desktop workstation
running (with Outlook) so that my e-mail gets pushed to my cell phone/PDA.
On closing Word in that scenario I was prompted for accept changes to the
global template. And I knew from bitter experience that agreeing to
anything you don't understand in Word or agreeing to changes you think you
did not make is a bad move. )


"Charles Kenyon" wrote in message
...
Your user templates should not be in this folder but rather in a separate
folder outside of it. For more on the different kinds of templates, tabs
on the file new dialog, and locations of templates folders see
http://addbalance.com/usersguide/templates.htm.
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Joe McGuire" wrote in message
...
I cannot access my templates in Word 2002 (through Microsoft Terminal
Server) the "usual" way. When I click on File, New, I see "New from
template" under "New Document" on the right side of the screen. But when
I click on "General Templates" absolutely nothing happens. No folder
opens. No error message. Nothing. (Although What's This tells me to
click here to use my templates) I checked File Locations to verify the
location of the templates and then I browsed to that location to confirm
that, yes, my templates are really there. The other buttons there
(Templates on Microsoft.com and Templates on my Web Sites) seem to work,
although the latter produces an error message (lack of memory, which is
odd considering that I don't have any websites, but that is not the
point). The folder location is set as c:\Documents &
Settings\myname\Application Data\Microsoft\Templates, where "myname"
represents, well, my name on the system. I had recently changed the
location of the template folder to this spot; it had previously been
located on the network server which produced a minor technical glitch
that I fixed by relocating the folder. (I can provide those details if
they are pertinent)

I guess I'll have to try to figure out Work Group Templates. Awfully opaque
so far. Almost purposeful. Do I just pick a location on the network and
then stick some templates in it? How do I define who is in my Workgroup?
All users? Some users? I assume that I access them with the File, New
buttons. Is there anything I can check for guidance?

"Charles Kenyon" wrote in message
...
You don't want to share the user templates folder. You do want to share
the workgroup templates folder. Both can be on a network server but it
often works best to have at least the user templates folder local.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.


"Joe McGuire" wrote in message
...
Thanks! Darnedest thing. When I went to check this problem before
starting on your suggestion the templates now seem to work just fine.
Perhaps it was some bizarre transient problem. If it recurs I will try
your suggestion. Meanwhile, the excellent paper to which you referred me
seems to say that the locatioin I am using is the default location for
Word templates.

(I had previously set a location on the network server as the location of
the Word templates so that there would be but one set of templates for my
secretary and me to use either through Terminal Server or at our
respective workstations. Since Word was also my e-mail editor, the
result seems to be that mulitple instances of Word were running if I
composed any e-mail through Terminal Server. I have to leave my desktop
workstation running (with Outlook) so that my e-mail gets pushed to my
cell phone/PDA. On closing Word in that scenario I was prompted for
accept changes to the global template. And I knew from bitter experience
that agreeing to anything you don't understand in Word or agreeing to
changes you think you did not make is a bad move. )


"Charles Kenyon" wrote in message
...
Your user templates should not be in this folder but rather in a
separate folder outside of it. For more on the different kinds of
templates, tabs on the file new dialog, and locations of templates
folders see http://addbalance.com/usersguide/templates.htm.
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Joe McGuire" wrote in message
...
I cannot access my templates in Word 2002 (through Microsoft Terminal
Server) the "usual" way. When I click on File, New, I see "New from
template" under "New Document" on the right side of the screen. But
when I click on "General Templates" absolutely nothing happens. No
folder opens. No error message. Nothing. (Although What's This tells
me to click here to use my templates) I checked File Locations to
verify the location of the templates and then I browsed to that location
to confirm that, yes, my templates are really there. The other buttons
there (Templates on Microsoft.com and Templates on my Web Sites) seem to
work, although the latter produces an error message (lack of memory,
which is odd considering that I don't have any websites, but that is not
the point). The folder location is set as c:\Documents &
Settings\myname\Application Data\Microsoft\Templates, where "myname"
represents, well, my name on the system. I had recently changed the
location of the template folder to this spot; it had previously been
located on the network server which produced a minor technical glitch
that I fixed by relocating the folder. (I can provide those details if
they are pertinent)

For more on the different kinds of templates, tabs on the file new dialog,
and locations of templates folders see
http://addbalance.com/usersguide/templates.htm.
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Joe McGuire" wrote in message
...
I guess I'll have to try to figure out Work Group Templates. Awfully
opaque so far. Almost purposeful. Do I just pick a location on the
network and then stick some templates in it? How do I define who is in my
Workgroup? All users? Some users? I assume that I access them with the
File, New buttons. Is there anything I can check for guidance?

"Charles Kenyon" wrote in message
...
You don't want to share the user templates folder. You do want to share
the workgroup templates folder. Both can be on a network server but it
often works best to have at least the user templates folder local.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.


"Joe McGuire" wrote in message
...
Thanks! Darnedest thing. When I went to check this problem before
starting on your suggestion the templates now seem to work just fine.
Perhaps it was some bizarre transient problem. If it recurs I will try
your suggestion. Meanwhile, the excellent paper to which you referred me
seems to say that the locatioin I am using is the default location for
Word templates.

(I had previously set a location on the network server as the location
of the Word templates so that there would be but one set of templates
for my secretary and me to use either through Terminal Server or at our
respective workstations. Since Word was also my e-mail editor, the
result seems to be that mulitple instances of Word were running if I
composed any e-mail through Terminal Server. I have to leave my desktop
workstation running (with Outlook) so that my e-mail gets pushed to my
cell phone/PDA. On closing Word in that scenario I was prompted for
accept changes to the global template. And I knew from bitter
experience that agreeing to anything you don't understand in Word or
agreeing to changes you think you did not make is a bad move. )


"Charles Kenyon" wrote in message
...
Your user templates should not be in this folder but rather in a
separate folder outside of it. For more on the different kinds of
templates, tabs on the file new dialog, and locations of templates
folders see http://addbalance.com/usersguide/templates.htm.
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Joe McGuire" wrote in message
...
I cannot access my templates in Word 2002 (through Microsoft Terminal
Server) the "usual" way. When I click on File, New, I see "New from
template" under "New Document" on the right side of the screen. But
when I click on "General Templates" absolutely nothing happens. No
folder opens. No error message. Nothing. (Although What's This tells
me to click here to use my templates) I checked File Locations to
verify the location of the templates and then I browsed to that
location to confirm that, yes, my templates are really there. The
other buttons there (Templates on Microsoft.com and Templates on my Web
Sites) seem to work, although the latter produces an error message
(lack of memory, which is odd considering that I don't have any
websites, but that is not the point). The folder location is set as
c:\Documents & Settings\myname\Application Data\Microsoft\Templates,
where "myname" represents, well, my name on the system. I had recently
changed the location of the template folder to this spot; it had
previously been located on the network server which produced a minor
technical glitch that I fixed by relocating the folder. (I can provide
those details if they are pertinent)