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#1
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Getting Started Tab Download for Word 2007
I discovered the "Getting Started Tab" download for Word, PowerPoint and
Excel 2007 and found it very useful, but when helping a colleague install it, she received this error message "a network error occurred while attepting to read from a file c:\documents & settings...... and the add in does not appear. What is causing this error? |
#2
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Getting Started Tab Download for Word 2007
When downloading it, are you saving it to a location on your hard drive, or
are you clicking Run? If the latter, then try saving the target to your hard drive, and then install it only after the .msi file has been downloaded. -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Kim" wrote in message ... I discovered the "Getting Started Tab" download for Word, PowerPoint and Excel 2007 and found it very useful, but when helping a colleague install it, she received this error message "a network error occurred while attepting to read from a file c:\documents & settings...... and the add in does not appear. What is causing this error? |
#3
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Getting Started Tab Download for Word 2007
This problem only seems to happen to XP users, Vista doesn't have this issue.
The "Getting Started" tab needs two things in order to work properly under Windows XP: 1.) .NET 2.0 installed 2.) .NET Programmability Support installed ..NET 2.0 you can find at www.microsoft.com by searching for ".NET 2.0 Redistributable" or through Windows Update. The .NET Programmability Support is an option in the advanced installation screens when you install Office 2007. To enable this feature, go to Add/Remove Programs and click on Office 2007. Click "change" if it's there, otherwise click "uninstall" and then on the next screen look for a "change" or an "add/remove features" option. From there, you need to find the installed components for Office 2007. Make sure that ".NET Programmability Support" is selected to run on your computer (you may have to dig a bit to find it). After this you will need to probably uninstall and reinstall the "Getting Started" bars. They should now work just fine. "Kim" wrote: I discovered the "Getting Started Tab" download for Word, PowerPoint and Excel 2007 and found it very useful, but when helping a colleague install it, she received this error message "a network error occurred while attepting to read from a file c:\documents & settings...... and the add in does not appear. What is causing this error? |
#4
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Getting Started Tab Download for Word 2007
We determined the problem was her user assignment. She was originally setup
as a "power user" which caused the problem. When we switched her to "administrative user" it worked fine. Thanks for your responses. Kim "Seamus" wrote: This problem only seems to happen to XP users, Vista doesn't have this issue. The "Getting Started" tab needs two things in order to work properly under Windows XP: 1.) .NET 2.0 installed 2.) .NET Programmability Support installed .NET 2.0 you can find at www.microsoft.com by searching for ".NET 2.0 Redistributable" or through Windows Update. The .NET Programmability Support is an option in the advanced installation screens when you install Office 2007. To enable this feature, go to Add/Remove Programs and click on Office 2007. Click "change" if it's there, otherwise click "uninstall" and then on the next screen look for a "change" or an "add/remove features" option. From there, you need to find the installed components for Office 2007. Make sure that ".NET Programmability Support" is selected to run on your computer (you may have to dig a bit to find it). After this you will need to probably uninstall and reinstall the "Getting Started" bars. They should now work just fine. "Kim" wrote: I discovered the "Getting Started Tab" download for Word, PowerPoint and Excel 2007 and found it very useful, but when helping a colleague install it, she received this error message "a network error occurred while attepting to read from a file c:\documents & settings...... and the add in does not appear. What is causing this error? |
#5
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Getting Started Tab Download for Word 2007
I too discovered the "Getting Started Tab" download for Word, PowerPoint and
Excel 2007 and found it very useful. I successfully installed it on my Laptop running Vista Home Premium but could not install it on my Desktop PC running Vista Home Premium also. I saved the download to my hard drive and again tried unsuccessfully. My Control Panel 'Programs Applet' list that the Get Started Tab Add-In has been installed, but the 'Microsoft Corporation' folder in the j'Program Files' folder remains empty and the 'Get Started Tab' will not appear in Word, Excel or PowerPoint on my Desktop. When I try to re-install it, I too get the error "a network error occurred while attepting to read from a file c:\documents & settings...... and the add in does not appear. What is causing this error? Any help would be appreciated. "Kim" wrote: I discovered the "Getting Started Tab" download for Word, PowerPoint and Excel 2007 and found it very useful, but when helping a colleague install it, she received this error message "a network error occurred while attepting to read from a file c:\documents & settings...... and the add in does not appear. What is causing this error? |
#6
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Getting Started Tab Download for Word 2007
Check to see what your rights are. If you are considered in the
administrators group it should work, but when our person was set up as a Power User, it gave the same error. You can find that from the Control Panel, User Accounts. Another warning about the Getting Started Tab. I found it very useful but over time I started notice my Word slowing down when I opening and closing Word 2007. After checking this listserv, I found a suggestion to remove the add-ins. Rather than remove it, I just disabled the Getting Started add-in and sure enough, my Word loaded quickly again. I then re-enabled the Getting Started add-in and it seems to be fine so far, but it must build up cache or something. If it starts loading slowly again, I'll disable or remove it. I'm getting at the point finally where I'm not using it as much. I actually am enjoying 2007 now! "BOWDOC" wrote: I too discovered the "Getting Started Tab" download for Word, PowerPoint and Excel 2007 and found it very useful. I successfully installed it on my Laptop running Vista Home Premium but could not install it on my Desktop PC running Vista Home Premium also. I saved the download to my hard drive and again tried unsuccessfully. My Control Panel 'Programs Applet' list that the Get Started Tab Add-In has been installed, but the 'Microsoft Corporation' folder in the j'Program Files' folder remains empty and the 'Get Started Tab' will not appear in Word, Excel or PowerPoint on my Desktop. When I try to re-install it, I too get the error "a network error occurred while attepting to read from a file c:\documents & settings...... and the add in does not appear. What is causing this error? Any help would be appreciated. "Kim" wrote: I discovered the "Getting Started Tab" download for Word, PowerPoint and Excel 2007 and found it very useful, but when helping a colleague install it, she received this error message "a network error occurred while attepting to read from a file c:\documents & settings...... and the add in does not appear. What is causing this error? |
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