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#1
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Cannot open saved file after update
I've just loaded and installed the Technical Release update. Now Office can
no longer load any docuuments. I point to the file, click "Open" which appears to work but I then get a message telling me the file is not available. To see if this only applied to older documents, I created and saved a new document but this, too, is unavailable. Anyone any ideas? It would seem sucha shame to go back to Office 2003. |
#2
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Cannot open saved file after update
If you are running Norton AntiVirus, disable its Office Plug-in.
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "crossfire" wrote in message ... I've just loaded and installed the Technical Release update. Now Office can no longer load any docuuments. I point to the file, click "Open" which appears to work but I then get a message telling me the file is not available. To see if this only applied to older documents, I created and saved a new document but this, too, is unavailable. Anyone any ideas? It would seem sucha shame to go back to Office 2003. |
#3
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Cannot open saved file after update
Many thanks, Suzanne. You're a star.
"Suzanne S. Barnhill" wrote: If you are running Norton AntiVirus, disable its Office Plug-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "crossfire" wrote in message ... I've just loaded and installed the Technical Release update. Now Office can no longer load any docuuments. I point to the file, click "Open" which appears to work but I then get a message telling me the file is not available. To see if this only applied to older documents, I created and saved a new document but this, too, is unavailable. Anyone any ideas? It would seem sucha shame to go back to Office 2003. |
#4
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Cannot open saved file after update
This is a known issue with the Word 2007 Beta 2 Technical Refresh and Norton
Antivirus. See http://pschmid.net/, under the heading "File Not Found / File Not Available" for a workaround. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. crossfire wrote: I've just loaded and installed the Technical Release update. Now Office can no longer load any docuuments. I point to the file, click "Open" which appears to work but I then get a message telling me the file is not available. To see if this only applied to older documents, I created and saved a new document but this, too, is unavailable. Anyone any ideas? It would seem sucha shame to go back to Office 2003. |
#5
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Cannot open saved file after update
This is actually quite strange because everything was fine with Office 2007
Beta 2. The problem only arose after the upgrade this morning. Now, with the Norton Plug-in disabled, everthing works fine. Thanks for your help. "Jay Freedman" wrote: This is a known issue with the Word 2007 Beta 2 Technical Refresh and Norton Antivirus. See http://pschmid.net/, under the heading "File Not Found / File Not Available" for a workaround. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. crossfire wrote: I've just loaded and installed the Technical Release update. Now Office can no longer load any docuuments. I point to the file, click "Open" which appears to work but I then get a message telling me the file is not available. To see if this only applied to older documents, I created and saved a new document but this, too, is unavailable. Anyone any ideas? It would seem sucha shame to go back to Office 2003. |
#6
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Cannot open saved file after update
Thank you I had the same problem, and now with Norton Plug-in disabled,
everthing is ok, Thank you. "crossfire" wrote: This is actually quite strange because everything was fine with Office 2007 Beta 2. The problem only arose after the upgrade this morning. Now, with the Norton Plug-in disabled, everthing works fine. Thanks for your help. "Jay Freedman" wrote: This is a known issue with the Word 2007 Beta 2 Technical Refresh and Norton Antivirus. See http://pschmid.net/, under the heading "File Not Found / File Not Available" for a workaround. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. crossfire wrote: I've just loaded and installed the Technical Release update. Now Office can no longer load any docuuments. I point to the file, click "Open" which appears to work but I then get a message telling me the file is not available. To see if this only applied to older documents, I created and saved a new document but this, too, is unavailable. Anyone any ideas? It would seem sucha shame to go back to Office 2003. |
#7
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Cannot open saved file after update
Sounds like the two of you understand why many of us have dumped Norton.
-- JoAnn Paules MVP Microsoft [Publisher] "Kapuska" wrote in message ... Thank you I had the same problem, and now with Norton Plug-in disabled, everthing is ok, Thank you. "crossfire" wrote: This is actually quite strange because everything was fine with Office 2007 Beta 2. The problem only arose after the upgrade this morning. Now, with the Norton Plug-in disabled, everthing works fine. Thanks for your help. "Jay Freedman" wrote: This is a known issue with the Word 2007 Beta 2 Technical Refresh and Norton Antivirus. See http://pschmid.net/, under the heading "File Not Found / File Not Available" for a workaround. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. crossfire wrote: I've just loaded and installed the Technical Release update. Now Office can no longer load any docuuments. I point to the file, click "Open" which appears to work but I then get a message telling me the file is not available. To see if this only applied to older documents, I created and saved a new document but this, too, is unavailable. Anyone any ideas? It would seem sucha shame to go back to Office 2003. |
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