Office 2003, windows xp, all updated.

problem1: open a word file, try to insert a pic from file, word hangup, have
to use Ctrl+Alt+Del to end task. It said: not responding.

Problem2: open outlook express, find an email with word attach, open word
file, can not save as, can not insert a pic from file. When I click on save
as, Word hangup, have to use Ctrl+Alt+del to quit.

Re-install Office from orignal CD twice. Also tried to use remove
application from control pannel, and tried to remove office from installation
CD, and del all the office folders from application folder and local settings
folder. No Help.

Any idea?

Thanks a ton!

Vincent