[Mark Tangard]

On the PC a friend of mine uses, after any Mail Merge completes, two
annoying things happen consistently. First, the merged document freezes
-- you can’t click in it or open any menus. The only thing that seem to
free this up is to task-switch to another window and back. What’s wrong?

Second, even when both the merged doc and the mailing list (an Excel
file) have been properly & manually closed, Excel still shows up in the
Task Manager’s progam list as active. Results: Opening Excel doesn’t
work (generic error beep & that’s all); and the top-level menu (add-in)
that I built for him no longer appears.

And this continues this way until he either reboots or clicks “End
Process” (ignoring the scary warning).

What would cause that?

Word 2003, WinXP

Mark Tangard