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Winfax trouble
OK Here's the summary. I am running Windows 98 and had Winfax 9.0 on my
computer. I used to be able to "print" a document to my winfax driver and send it with no problem (on another W98 computer) but couldn't do it on this computer. The page kept coming up blank or only showing some of the graphics. I was having some other little issues with Winfax (even after updating) and decided to get the latest version and install it. After making sure it was 98 compatible I uninstalled the 9.0 as instructed and installed the 10.0 This did not solve the problem, so I contacted their tech support and ran through the gambit of solutions. It accured to me that since it was having this problem before and since it only happened with work documents (not pdf's) that it is probably a Word thing. I'm also having a document saving problem but this is more important right now. Would appreciate any help! |
#2
Posted to microsoft.public.word.mailmerge.fields
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Winfax trouble
Not sure I can help, but...
I'm also having a document saving problem but this is more important right now. a. the two problems may well be related - if you haven't seen http://word.mvps.org/FAQs/AppErrors/...peningWord.htm the techniques in there may be useful even though the article does not target the problem you are having. b. which version of Word is this? c. does Winfax let you preview? If so, does the preview show the same problems? If not, can you print to the Winnfax printer, but save the file to an output file (there may be an option in the print dialog box). Then try opening the output in a winfax viewer or anything else that works to see if the problem is actually occuring when Word is rendering. Peter Jamieson "signgal" wrote in message ... OK Here's the summary. I am running Windows 98 and had Winfax 9.0 on my computer. I used to be able to "print" a document to my winfax driver and send it with no problem (on another W98 computer) but couldn't do it on this computer. The page kept coming up blank or only showing some of the graphics. I was having some other little issues with Winfax (even after updating) and decided to get the latest version and install it. After making sure it was 98 compatible I uninstalled the 9.0 as instructed and installed the 10.0 This did not solve the problem, so I contacted their tech support and ran through the gambit of solutions. It accured to me that since it was having this problem before and since it only happened with work documents (not pdf's) that it is probably a Word thing. I'm also having a document saving problem but this is more important right now. Would appreciate any help! |
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