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#1
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When .docx arrives by email, it will only save as a .zip- how to retrieve the docx?
I'm using Win XP, Word 2003 with the 2007 compatibility pack installed.
If someone send me a docx attached to an email, and I try to save it to my computer, it saves as a .zip, not as a docx. If I already have a docx on the computer, is opens OK as a doc. Any suggestions on this problem? Benny |
#2
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When .docx arrives by email, it will only save as a .zip- how to retrieve the docx?
..docx files really are .zip files. Rename the file to the .docx
extension, and (if it hasn't been damaged in transit) Word will open it. For a permanent fix, I think you may have to update your (unnamed) email program. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. On Fri, 2 Apr 2010 09:49:55 +1100, "Benny" wrote: I'm using Win XP, Word 2003 with the 2007 compatibility pack installed. If someone send me a docx attached to an email, and I try to save it to my computer, it saves as a .zip, not as a docx. If I already have a docx on the computer, is opens OK as a doc. Any suggestions on this problem? Benny |
#3
Posted to microsoft.public.word.docmanagement
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When .docx arrives by email, it will only save as a .zip- how to retrieve the docx?
..docx files really are .zip files. Rename the file to the .docx
extension, and (if it hasn't been damaged in transit) Word will open it. For a permanent fix, I think you may have to update your (unnamed) email program. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. On Fri, 2 Apr 2010 09:49:55 +1100, "Benny" wrote: I'm using Win XP, Word 2003 with the 2007 compatibility pack installed. If someone send me a docx attached to an email, and I try to save it to my computer, it saves as a .zip, not as a docx. If I already have a docx on the computer, is opens OK as a doc. Any suggestions on this problem? Benny |
#4
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When .docx arrives by email, it will only save as a .zip- how to retrieve the docx?
On Thu, 01 Apr 2010 22:37:02 -0400, Jay Freedman
wrote: .docx files really are .zip files. Rename the file to the .docx (Light goes on in head.) So THAT'S why they're so much smaller... -- Bob http://www.kanyak.com |
#5
Posted to microsoft.public.word.docmanagement
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When .docx arrives by email, it will only save as a .zip- how to retrieve the docx?
On Thu, 01 Apr 2010 22:37:02 -0400, Jay Freedman
wrote: .docx files really are .zip files. Rename the file to the .docx (Light goes on in head.) So THAT'S why they're so much smaller... -- Bob http://www.kanyak.com |
#6
Posted to microsoft.public.word.docmanagement
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When .docx arrives by email, it will only save as a .zip- how to retrieve the docx?
I think I have found the solution- apparently my ISP needs to update its
server. When the docx attachment appeared on the email, and I tried to save it to my desktop, the file extension turned to zip. I guess i could have tried to rename the whole zip archive docx, then try to open it in Word, but after an internet search (yeah, which i should have done before posting my question here, i know, i know) I discovered that it's something to do with MIME. Here is the Microsoft website dealing with the problem if anyone is interested. http://technet.microsoft.com/ja-jp/l.../cc179224.aspx So thank you Jay, it does indeed require an update to the email program, but from the other end Benny , whatever that is, but it turns out the problem is at the server end. to rename it as "Jay Freedman" wrote in message ... .docx files really are .zip files. Rename the file to the .docx extension, and (if it hasn't been damaged in transit) Word will open it. For a permanent fix, I think you may have to update your (unnamed) email program. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. On Fri, 2 Apr 2010 09:49:55 +1100, "Benny" wrote: I'm using Win XP, Word 2003 with the 2007 compatibility pack installed. If someone send me a docx attached to an email, and I try to save it to my computer, it saves as a .zip, not as a docx. If I already have a docx on the computer, is opens OK as a doc. Any suggestions on this problem? Benny |
#7
Posted to microsoft.public.word.docmanagement
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When .docx arrives by email, it will only save as a .zip- how to retrieve the docx?
I think I have found the solution- apparently my ISP needs to update its
server. When the docx attachment appeared on the email, and I tried to save it to my desktop, the file extension turned to zip. I guess i could have tried to rename the whole zip archive docx, then try to open it in Word, but after an internet search (yeah, which i should have done before posting my question here, i know, i know) I discovered that it's something to do with MIME. Here is the Microsoft website dealing with the problem if anyone is interested. http://technet.microsoft.com/ja-jp/l.../cc179224.aspx So thank you Jay, it does indeed require an update to the email program, but from the other end Benny , whatever that is, but it turns out the problem is at the server end. to rename it as "Jay Freedman" wrote in message ... .docx files really are .zip files. Rename the file to the .docx extension, and (if it hasn't been damaged in transit) Word will open it. For a permanent fix, I think you may have to update your (unnamed) email program. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. On Fri, 2 Apr 2010 09:49:55 +1100, "Benny" wrote: I'm using Win XP, Word 2003 with the 2007 compatibility pack installed. If someone send me a docx attached to an email, and I try to save it to my computer, it saves as a .zip, not as a docx. If I already have a docx on the computer, is opens OK as a doc. Any suggestions on this problem? Benny |
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