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#1
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Custom menu item missing
Hello All,
I have a template which contains some menu customisation. In particular, on the File menu there is a "Local Open" item and a "Local Save As" item. These are linked to "LocalOpen" and "LocalSaveAs" macros in the template. The template is in Word 2003's startup folder. In the template, I deleted the "Local Save As" item from the menu (while testing something) and later added it back. Restarted Word and it no longer showed in the File menu. If I open the template itself I can see the item in the menu, but not when the template is simply loaded as a global template. I tried deleting the "Local Open" item and adding it back again to see if this would get the problem, but it didn't; after a restart of Word I could still see it in the menu. Tried the suggestions in this link - http://word.mvps.org/faqs/apperrors/missingmenusetc.htm (My menus and toolbars are missing and won't come back). Started Word by "winword /a" in the Run dialog and manually attached the template by means of "Tools/Templates and Addins". The "Local Save As" item showed up in the menu. Restarted Word normally and the menu item was gone again. Renamed the Data key in the registry (HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\ Word\Data) and restarted Word but the menu item wasn't there. (Checked that a new data key had been created.) Copied the template into Word 2007's startup folder and the item showed up in the Menu Commands group on the Add-Ins tab. Opened the template in Word 2003 using the "Open and Repair" option (no errors were reported) and saved it under a new name into Word 2003's startup folder. Restarted Word and I could see two "Local Open" items in the file menu (which I would expect) and one "Local Save As" item. When both copies of the template are in the startup folder I get one "Local Save As" menu item, but when I use only one of the templates (and it doesn't matter which one) the menu item is gone. Any ideas? Thanks. Ed |
#2
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Custom menu item missing
Hi Ed
If this were me, I would do the following: 1. Identify the location of your UserTemplates folder (Tools Options File Locations). Exit Word, find the file Normal.dot in the UserTemplates folder and re-name it to oldnormal.dot. Do a search of your hard drive and make sure you have no extraneous normal.dot files lying around. If you do, delete them. 2. Re-start Word. Word will re-create normal.dot for you. 3. Un-tick everything you see at Tools Templates and Add-ins in the "Global templates and addins" list. 4. Use File Open to open your .dot file. At Tools Customize make sure it tells you that you are working on the right file. Make the appropriate changes. 5. One by one re-tick the items in the Tools Templates and Add-ins box. Check your menus each time you add back an addin to make sure that nothing is awry. Make appropriate changes if necessary. 6. Use the Tools Templates and Add-ins Organizer button to copy any customizations you had in normal.dot to your new normal.dot. Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "Ed" wrote in message ... Hello All, I have a template which contains some menu customisation. In particular, on the File menu there is a "Local Open" item and a "Local Save As" item. These are linked to "LocalOpen" and "LocalSaveAs" macros in the template. The template is in Word 2003's startup folder. In the template, I deleted the "Local Save As" item from the menu (while testing something) and later added it back. Restarted Word and it no longer showed in the File menu. If I open the template itself I can see the item in the menu, but not when the template is simply loaded as a global template. I tried deleting the "Local Open" item and adding it back again to see if this would get the problem, but it didn't; after a restart of Word I could still see it in the menu. Tried the suggestions in this link - http://word.mvps.org/faqs/apperrors/missingmenusetc.htm (My menus and toolbars are missing and won't come back). Started Word by "winword /a" in the Run dialog and manually attached the template by means of "Tools/Templates and Addins". The "Local Save As" item showed up in the menu. Restarted Word normally and the menu item was gone again. Renamed the Data key in the registry (HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\ Word\Data) and restarted Word but the menu item wasn't there. (Checked that a new data key had been created.) Copied the template into Word 2007's startup folder and the item showed up in the Menu Commands group on the Add-Ins tab. Opened the template in Word 2003 using the "Open and Repair" option (no errors were reported) and saved it under a new name into Word 2003's startup folder. Restarted Word and I could see two "Local Open" items in the file menu (which I would expect) and one "Local Save As" item. When both copies of the template are in the startup folder I get one "Local Save As" menu item, but when I use only one of the templates (and it doesn't matter which one) the menu item is gone. Any ideas? Thanks. Ed |
#3
Posted to microsoft.public.word.docmanagement
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Custom menu item missing
Hi Shauna,
Thanks for the troubleshooting tips. In my case, just re-naming normal.dot did the trick :-) Your keys are always in the last place you look - in this case, sort of hanging there on the key-hook :-( Regards. Ed "Shauna Kelly" wrote: Hi Ed If this were me, I would do the following: 1. Identify the location of your UserTemplates folder (Tools Options File Locations). Exit Word, find the file Normal.dot in the UserTemplates folder and re-name it to oldnormal.dot. Do a search of your hard drive and make sure you have no extraneous normal.dot files lying around. If you do, delete them. 2. Re-start Word. Word will re-create normal.dot for you. 3. Un-tick everything you see at Tools Templates and Add-ins in the "Global templates and addins" list. 4. Use File Open to open your .dot file. At Tools Customize make sure it tells you that you are working on the right file. Make the appropriate changes. 5. One by one re-tick the items in the Tools Templates and Add-ins box. Check your menus each time you add back an addin to make sure that nothing is awry. Make appropriate changes if necessary. 6. Use the Tools Templates and Add-ins Organizer button to copy any customizations you had in normal.dot to your new normal.dot. Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "Ed" wrote in message ... Hello All, I have a template which contains some menu customisation. In particular, on the File menu there is a "Local Open" item and a "Local Save As" item. These are linked to "LocalOpen" and "LocalSaveAs" macros in the template. The template is in Word 2003's startup folder. In the template, I deleted the "Local Save As" item from the menu (while testing something) and later added it back. Restarted Word and it no longer showed in the File menu. If I open the template itself I can see the item in the menu, but not when the template is simply loaded as a global template. I tried deleting the "Local Open" item and adding it back again to see if this would get the problem, but it didn't; after a restart of Word I could still see it in the menu. Tried the suggestions in this link - http://word.mvps.org/faqs/apperrors/missingmenusetc.htm (My menus and toolbars are missing and won't come back). Started Word by "winword /a" in the Run dialog and manually attached the template by means of "Tools/Templates and Addins". The "Local Save As" item showed up in the menu. Restarted Word normally and the menu item was gone again. Renamed the Data key in the registry (HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\ Word\Data) and restarted Word but the menu item wasn't there. (Checked that a new data key had been created.) Copied the template into Word 2007's startup folder and the item showed up in the Menu Commands group on the Add-Ins tab. Opened the template in Word 2003 using the "Open and Repair" option (no errors were reported) and saved it under a new name into Word 2003's startup folder. Restarted Word and I could see two "Local Open" items in the file menu (which I would expect) and one "Local Save As" item. When both copies of the template are in the startup folder I get one "Local Save As" menu item, but when I use only one of the templates (and it doesn't matter which one) the menu item is gone. Any ideas? Thanks. Ed |
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