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Installed Office Home/Student 2007 / asks for product key sometime
My computer came with trial version of microsoft office but I had purchased
Office Home and Student 2007 so installed that. I sent trial version to recycle bin and that might be the mistake I made because now with some functions of Word it asks me for my product key and I put in the key from the purchased Office H&S but it says it is incorrect and won't do that function. I am wondering if I shouldn't have deleted the trial version of microsoft office before I installed the microsoft home and student. If there is anyone that understands this situation and what I have done wrong and how to fix this. |
#2
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Installed Office Home/Student 2007 / asks for product key sometime
You should indeed uninstall the trial version before installing the purchased
version. My recommendation would be to uninstall the purchased version, uninstall the trial version, then try installing the purchased version again. I'm not quite sure what you mean by "I sent trial version to recycle bin", but if you just deleted the shortcut from the desktop / quick launch bar / Start menu (or equivalent/s in Vista), you should be aware that this doesn't actually _uninstall_ the program, and doing so should not have any impact on uninstalling the program through the Control Panel. However, if you attempted to delete the related files through Window Explorer, you may have some problems, which would be beyond the scope of this forum to resolve; the assistance of an IT professional would be required. And for future reference, never, EVER try to uninstall a program by deleting the program files. This may have worked for simple programs many years ago, but modern software is extremely complex, with files, registry settings, etc. that _must_ be removed / modified using the proper processes. Those processes are under the control of Windows and run through the functionality provided by the Control Panel and the installation package for the program. -- Cheers! Gordon Bentley-Mix Word MVP Please post all follow-ups to the newsgroup. Read the original version of this post in the Office Discussion Groups - no membership required! "Jenz" wrote: My computer came with trial version of microsoft office but I had purchased Office Home and Student 2007 so installed that. I sent trial version to recycle bin and that might be the mistake I made because now with some functions of Word it asks me for my product key and I put in the key from the purchased Office H&S but it says it is incorrect and won't do that function. I am wondering if I shouldn't have deleted the trial version of microsoft office before I installed the microsoft home and student. If there is anyone that understands this situation and what I have done wrong and how to fix this. |
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