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#1
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installing Office 2003
I bought Office 2003 for my work computer and installed Word. I also work
from home on my laptop. I tried to install Word but now the laptop software doesn't work. It seems, after a lot of work that I can only open the program in safe mode and I can't retrieve any saved documents or write a new letter. Am I allowed to install the cd on 2 computers? Any help will be appreciated. |
#2
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installing Office 2003
Did you activate Office 2003 on the laptop? (Help | Activate Product)
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "L." wrote in message ... I bought Office 2003 for my work computer and installed Word. I also work from home on my laptop. I tried to install Word but now the laptop software doesn't work. It seems, after a lot of work that I can only open the program in safe mode and I can't retrieve any saved documents or write a new letter. Am I allowed to install the cd on 2 computers? Any help will be appreciated. |
#3
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installing Office 2003
First, thanks for responding to my query. I did go to Help and it said that
the program was already activated. When I installed the software on the desktop chances are I activated the program then. "Suzanne S. Barnhill" wrote: Did you activate Office 2003 on the laptop? (Help | Activate Product) -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "L." wrote in message ... I bought Office 2003 for my work computer and installed Word. I also work from home on my laptop. I tried to install Word but now the laptop software doesn't work. It seems, after a lot of work that I can only open the program in safe mode and I can't retrieve any saved documents or write a new letter. Am I allowed to install the cd on 2 computers? Any help will be appreciated. |
#4
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installing Office 2003
I'm confused. You installed the program on the desktop and activated it.
Then you installed it on the laptop (you did install it, right--not just copy files?); how can the laptop know it's been activated on the desktop? It must be separately activated for the laptop because the hardware is different. If this is a retail version (as you indicate), then it is licensed for one desktop and one laptop. OEM versions are licensed only for the machine they come on. For more information, see http://support.microsoft.com/?kbid=293151 and http://www.microsoft.com/piracy/activation_faq.mspx or http://www.microsoft.com/office/edit...ctivation.mspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "L." wrote in message ... First, thanks for responding to my query. I did go to Help and it said that the program was already activated. When I installed the software on the desktop chances are I activated the program then. "Suzanne S. Barnhill" wrote: Did you activate Office 2003 on the laptop? (Help | Activate Product) -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "L." wrote in message ... I bought Office 2003 for my work computer and installed Word. I also work from home on my laptop. I tried to install Word but now the laptop software doesn't work. It seems, after a lot of work that I can only open the program in safe mode and I can't retrieve any saved documents or write a new letter. Am I allowed to install the cd on 2 computers? Any help will be appreciated. |
#5
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installing Office 2003
When I go to Help, it says "This product has already been activated."
"Suzanne S. Barnhill" wrote: I'm confused. You installed the program on the desktop and activated it. Then you installed it on the laptop (you did install it, right--not just copy files?); how can the laptop know it's been activated on the desktop? It must be separately activated for the laptop because the hardware is different. If this is a retail version (as you indicate), then it is licensed for one desktop and one laptop. OEM versions are licensed only for the machine they come on. For more information, see http://support.microsoft.com/?kbid=293151 and http://www.microsoft.com/piracy/activation_faq.mspx or http://www.microsoft.com/office/edit...ctivation.mspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "L." wrote in message ... First, thanks for responding to my query. I did go to Help and it said that the program was already activated. When I installed the software on the desktop chances are I activated the program then. "Suzanne S. Barnhill" wrote: Did you activate Office 2003 on the laptop? (Help | Activate Product) -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "L." wrote in message ... I bought Office 2003 for my work computer and installed Word. I also work from home on my laptop. I tried to install Word but now the laptop software doesn't work. It seems, after a lot of work that I can only open the program in safe mode and I can't retrieve any saved documents or write a new letter. Am I allowed to install the cd on 2 computers? Any help will be appreciated. |
#6
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installing Office 2003
The referenced article (although it is for Office XP) suggests a different
activation path, but likely it wouldn't work, either, even if available. I'm guessing that you *did* activate this copy when you installed it on the laptop. Are you getting a message that the documents are "locked for edit"? That would indicate an activation problem. Otherwise, see http://word.mvps.org/FAQs/AppErrors/...peningWord.htm for more options. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "L." wrote in message ... When I go to Help, it says "This product has already been activated." "Suzanne S. Barnhill" wrote: I'm confused. You installed the program on the desktop and activated it. Then you installed it on the laptop (you did install it, right--not just copy files?); how can the laptop know it's been activated on the desktop? It must be separately activated for the laptop because the hardware is different. If this is a retail version (as you indicate), then it is licensed for one desktop and one laptop. OEM versions are licensed only for the machine they come on. For more information, see http://support.microsoft.com/?kbid=293151 and http://www.microsoft.com/piracy/activation_faq.mspx or http://www.microsoft.com/office/edit...ctivation.mspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "L." wrote in message ... First, thanks for responding to my query. I did go to Help and it said that the program was already activated. When I installed the software on the desktop chances are I activated the program then. "Suzanne S. Barnhill" wrote: Did you activate Office 2003 on the laptop? (Help | Activate Product) -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "L." wrote in message ... I bought Office 2003 for my work computer and installed Word. I also work from home on my laptop. I tried to install Word but now the laptop software doesn't work. It seems, after a lot of work that I can only open the program in safe mode and I can't retrieve any saved documents or write a new letter. Am I allowed to install the cd on 2 computers? Any help will be appreciated. |
#7
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installing Office 2003
Yes, it's a retail version
"Suzanne S. Barnhill" wrote: I'm confused. You installed the program on the desktop and activated it. Then you installed it on the laptop (you did install it, right--not just copy files?); how can the laptop know it's been activated on the desktop? It must be separately activated for the laptop because the hardware is different. If this is a retail version (as you indicate), then it is licensed for one desktop and one laptop. OEM versions are licensed only for the machine they come on. For more information, see http://support.microsoft.com/?kbid=293151 and http://www.microsoft.com/piracy/activation_faq.mspx or http://www.microsoft.com/office/edit...ctivation.mspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "L." wrote in message ... First, thanks for responding to my query. I did go to Help and it said that the program was already activated. When I installed the software on the desktop chances are I activated the program then. "Suzanne S. Barnhill" wrote: Did you activate Office 2003 on the laptop? (Help | Activate Product) -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "L." wrote in message ... I bought Office 2003 for my work computer and installed Word. I also work from home on my laptop. I tried to install Word but now the laptop software doesn't work. It seems, after a lot of work that I can only open the program in safe mode and I can't retrieve any saved documents or write a new letter. Am I allowed to install the cd on 2 computers? Any help will be appreciated. |
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